"Dear Zappos, WOW! I ordered these shoes yesterday afternoon and within 24 hours they arrived! I have been a routine mail order shopper for over 15 years and this is the FASTEST shipment (express or otherwise) I have ever experienced. On top of that, this great service was free. I almost ordered from another retailer, almost directly from Teva.com and even considered driving 25 miles away to our nearest Stride Rite store that also carried this Teva model. The free next day shipping won me over and now you have a loyal customer. We are a family of five (including three growing boys), so I know we will need your services again soon. I will absolutely spread the word to my family and friends. Thanks for the great service (I liked having the size chart easily accessible too!), speedy delivery and obvious attention to customer satisfaction. All the best, "
Elizabeth D., Aug 3, 2007
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