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A Happy Zappos Customer Says:

"Thank you for the return label for returning one of the pairs of shoes I bought my Husband for his Birthday. The day after his birthday, my Husband became very ill and was in the Hospital for the next two weeks. When we returned home and I looked at the shoes more carefully, I discovered and remembered you had an inner sole that was removable. As soon as we did that, the shoes fit him perfectly. We love the shoes and now plan to keep them. Thank you for your prompt attention. As always, it's a pleasure to work with your company. Sincerely, Gwen M."

Gwen M., Dec 20, 2006

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