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A Happy Zappos Customer Says:

"Wow! You guys are awesome! I certainly didn't expect a full refund when I emailed you my tale of woes. That's crazy, but I do appreciate your excellent overall service and your willingness to listen to your customer and go above and beyond. You have definitely earned my undying loyalty and I will send you as many new customers as possible! When I determine the correct running shoe for my poor foot, I will be back to place an order. Hopefully soon as I need shoes! "

AJ, Mar 24, 2008

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