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A Happy Zappos Customer Says:

"Hi Tony! I am a new customer, and ordered a pair of Donald Pliner shoes LAST night, and received them TODAY without paying any shipping!!!!!!!!!!! I have never had that kind of first class treatment without paying huge fees for overnight!!! How you do it I don’t know, but that kind of service will definitely make me a Zappos customer for life! I am calling my mother today and tell her about your company! She loves shoes as much as I do! Tony, YOU and your staff outdo them in selection and service!!!!!!!!! By the way, the shoes are FABULOUS, and just what I needed for work! I plan to order another pair in brown! I will be sure to add to the already FAB comments you have! Again Tony, a big WOW to you and your staff for making shopping a first class pleasure!!!!!!!!!!!!!! "

Alisa C, May 4, 2008

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