"Just saw Tony on the Oprah show via Skype. I wanted you to know that I ordered a pair of Calloway golf shoes last night at 9:20 pm and received a confirm that they would be shipped free of charge in 4-5 days. This afternoon I received an e-mail that I would be receiving the shoes via express mail, and lo and behold, they were at my door step at 3:30pm this afternoon - less than 24 hours after I placed the order. I was impressed! Then I turn on Oprah and one of the features is the customer service at Zappos! I was delighted that you all got such great PR on Oprah - kudos and keep it up! Sincerely, "
Paige J., Oct 28, 2008
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