"Greetings Zappos Staff! Yesterday I placed a shoe order around 1pm, and today, at 10:30am, I received a knock on my door. My shoes had arrived! This is the second time I have ordered shoes with your company and received the package within 24 hours of placing the order! So, I must know, is your company made up of friendly, magical elves working round the clock to pack our orders? Or are you simply hardworking, though no doubt caffeine-addicted people who strive to deliver the speediest, perfectly packed orders known to the mail-order world? In either case, keep up the good work, and I look forward to future footwear orders that will be airborne within moments of my hitting the "enter" key. Thankfully yours, Steph"
Stephanie S, Feb 22, 2009
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