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A Happy Zappos Customer Says:

"Hi, Just wanted to let you know in my frantic search for boots for my daughter, I stumbled upon your site. Thank goodness, it saved me from disappointing my daughter and her desire for black boots. Your company not only got them sent out right away but also sent another pair when I decided to switch from black patent leather to black velvet. I am so pleased that this has been such a great experience for me that I will be spreading the news around to try Zappos. Again, I am so happy that I found your sight and will be using Zappos in the future. One satisfied customer, Michelle T. "

Michelle T., Jan 12, 2007

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