"Dear folks at Zappos, I just had to tell you that I have never experienced service via the internet that even comes close to the speed and reliance of your company. Kudos to all of you who make it happen. My husband and I each own our own companies and know it takes all of you! I have even returned an item or two (and kept countless others!) and I found my credit card to be credited incredibly quickly and without any questions! I constantly tell people about my terrific experience with ZAPPOS! Looking better in my new shoes, "
Pam, Mar 21, 2007
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