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A Happy Zappos Customer Says:

"We placed an order with Zappos.com for the first time yesterday. My middle school son wanted a skateboarding shoe with fun colors. On your web site, we discovered many, many choices and made our selection. Our order was time stamped at 2:36 pm MST. To our utter astonishment and disbelief, our doorbell rang before we knew it with the shoe delivery! SO QUICK! We would have been very satisfied with a week to 10 days delivery. Therefore, our expectations were greatly exceeded. Further, I called your toll-free phone number to register our compliment, and the customer service women I spoke with in Nevada was well spoken, polite and personable. She shared my excitement and urged me to e-mail you. Great job, "

Kristin R., Dec 27, 2006

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