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A Happy Zappos Customer Says:

"I ordered my shoes yesterday (early afternoon) and imagine my surprise when FED-EX delivered them this morning. After placing my order I turned on The Oprah Show and saw your CEO being interviewed. Thanks for bringing the true "customer service" back. I am a 67 year old lady who has complained FOR YEARS about what customer service used to be and what it has turned into. I am so grateful to have seen your CEO and your workplace. Looks like everyone absolutely has a great time working at ZAPPOS. I definitely will order from your website again. "

Donna, Oct 28, 2008

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