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A Happy Zappos Customer Says:

"I returned a pocket book to your company and inadvertently left a pair of reading glasses in the purse. The glasses were returned to me via U.P.S today. What a concept personal, prompt, professional attention. I thought that was going to be a thing of the past. I am now a fan and definitely will consider purchases from your company in the future. Thank you, "

Mary Kay C., Apr 11, 2007

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