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A Happy Zappos Customer Says:

"This is my first time ordering with Zappos. Over the past few years, I have done a lot of shopping online. Never has a company e-mailed me back to inform me that my newly placed order which I thought I was going to get in 4 to 5 business days is now going to get to me faster. If a company contacts me at all, it is usually to tell me my order is going to be delayed more than the usual 7 to 10 business days. Thank you for this refreshing e-mail. With customer service like this and the selection of shoes I saw online, I'm sure I will place many more orders on Zappos.com over the years. "

Margaret A. C., Dec 14, 2008

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