"I saw your new TV add last Sunday evening (on the Fox News Channel, I think). It reminded me about your company from which I had ordered only once before. Needing some new shoes, I went to your website and within a few minutes found what I wanted and was delighted to get free shipping. Then you upgraded my shipping for free... too cool! I was pleasantly surprised today to arrive home from work to find my Zappos order sitting on my door step - on the second business day after I placed the order. Very impressive! I will certainly spread the word about your great customer service. "
Christopher C., Apr 2, 2008
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