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A Happy Zappos Customer Says:

"Dear Zappos, I would like to thank you for the great customer service that you provide. I began shopping at your site when my son graduated from smaller sized shoes to 15 and 16's which I could only find online. I have been a loyal shopper ever since. The quality of the merchandise I receive is always excellent. Your return policy is amazing. The few times I have ever contacted you by telephone, well the representatives are extremely courteous and excellent to deal with. Please keep up the great work. You don't find many places that make customer satisfaction a number one priority. Thanks Again, "

Brenda R., Jun 1, 2009

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