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A Happy Zappos Customer Says:

"I know how in business it's rare to hear the "good stuff" from customers and that good deeds often go unnoticed. So I would like to take the time to thank you for the upgrade in shipping of the product that I purchased. It is a birthday gift for my husband who, like most men, waits until the last minute to give any suggestions as to what they would like. I ordered the product thinking that it may get here in time, but now I can rest assured that I will not have to cut out a photo of the product and wrap it up in a box so that my husband has SOMETHING to open for his birthday! Thank you again, and I will definitely think of your company in the future for my shopping needs. Sincerely, "

Jennifer S., May 13, 2008

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