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A Happy Zappos Customer Says:

"Many thanks for the timely response and detailed explanation - both are greatly appreciated. I will definitely call in the future with any problems! And this process has all been relatively painless (even with my screwing up and including the pair of shoes I wanted to keep in the return box with the other 5 pairs). You have made me a believer and customer for the long term! Many thanks! "

Brenna, Jul 31, 2007

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