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A Happy Zappos Customer Says:

"I don't have a question, I just have a comment. I needed to make two customer service phone calls today. I had to call Zappos and my residential phone carrier. I received such poor service from my phone carrier that it put me in a terrible mood and left me frustrated with customer service in general... until I called Zappos. As I always do, I received such outstanding customer service from Zappos that I actually hung up the phone smiling. I just wanted to say thank you."

, Dec 27, 2006

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