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A Happy Zappos Customer Says:

"I sent my daughter some gifts for Christmas and inadvertently ordered the wrong color. I reordered the correct color for her and this was her comment: “So, the bag you re-ordered for me Thursday evening was here on Friday. How is that possible? I can't get on a plane and get anywhere that fast. How does a Zappos box travel like that?” You know what I think? I think you guys came up with a super secret delivery process you are testing. The shoes and bags are a front. The real product you’re working on and perfecting is super fast delivery. Something that defies physics. Better buy stock when it becomes available!"

, Jan 5, 2008

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