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A Happy Zappos Customer Says:

"I just wanted to thank you for the service I did not expect. I ordered a pair of shoes last night on line and I received them today. I am not sure if this is the normal delivery time (and I did not expect it to be) but believe me I am surprised. I can only say that even if it takes a few days to receive future orders I can assure there will be others and I will be sure to tell everyone I know of the competitive pricing and the unexpected service. I am in charge of the customer service aspect of my own company and I fully understand how hard it can be to always deliver but you guys did and I thank you. I hope to do business with you again soon. Sincerely, "

Billy C., Dec 27, 2006

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