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A Happy Zappos Customer Says:

"Wow! I am VERY impressed. After a frustrating day at the mall yesterday where I was completely appalled at the complete lack of customer service in store after store, I feel like I've found a gold mine in Zappos.com. I will definitely shop for shoes here again. Thank you for your speedy reply to my question AND thank you so much for upgrading my shipping status. I was afraid the shoes would come when I was out of town and they would be sitting on my front porch for three days. You have saved me a lot of worry. Thank you again, "

Colleen C., Mar 26, 2008

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