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A Happy Zappos Customer Says:

"Wow. Now THAT'S service. My husband has used your shoes for the past few years, since he found this particular Nike brand that worked well. He's retiring on the 30th after 32 years with UPS (never took a sick day, never missed work, and never had an accident or injury. He was last year's Utah Driver of the Year) and I told him he just HAD to get some new shoes for the occasion. They'll honor him for a few minutes before everyone takes off for the work day, so we were worried if they'd get here in time. He's told lots of UPS'ers about his shoes, and your site. Thanks for your excellent service. We'll continue using your site over all others because of your attention to detail and your excellent track record. No sales tax, no shipping fees, and now, faster shipping. Couldn't be better. Sincerely, "

Ruth E., Oct 21, 2009

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