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A Happy Zappos Customer Says:

"I bought a pair of Naot’s last week. I had purchased from another website in the past but I'm so glad I looked at your site. I got much better service, better selection, free upgrade in shipping and generally your attitude is great. The other site advertised 20% off only to find out at the end that Naot is not included. When I wrote to them they said I should have looked at "details" of sale. Blaming the customer is not good business. Your attitude is what I like to do business with. I really appreciate what you've done in a corporate world where there is no customer appreciation. I buy lots of shoes for family along with my own and I will certainly be buying from you. "

Lisa L., Dec 15, 2008

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