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A Happy Zappos Customer Says:

"Just wanted to send a quick e-mail thanking for your site and your excellent service!! I purchased a pair of boots for my daughter from your site that were too large and had to be sent back. I appreciate how quickly you took care of the return. In fact I noticed the credit on my credit card the day that I received the new boots I purchased from you!! I am not an avid on-line shopper so I didn't know what to expect. I will definitely be telling my friends all about your site! Thank you again for your excellent service!! "

Melissa A, Dec 14, 2006

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