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A Happy Zappos Customer Says:

"Hi, I just want to write and say thank you. I placed my order yesterday morning and this morning Fed-Ex was at the door. I had no idea what was being delivered and when I opened the package - I was floored. It took me a minute to register how my running shoes had gotten to me so quickly, when I remembered the email that I was being given a free upgrade and to expect my shipment sooner. I did NOT expect it to arrive less than 24hrs from when I placed it though. I must have told 10 people already ... it's just so nuts. I don't know how you guys do it but you've got a customer for life. We have 5 people in our household, which can add up to a lot of shoes!! You're the best!!!!!!!!!!!!!! Best Regards, "

Wendy V, Apr 18, 2008

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