"To: Zappo Employees, I would just like to write a THANK YOU. My husband ordered his shoes at 9:00 P.M. and we received his shoes the next day at noon. I was so impressed with how fast you had sent them. I also would like to say to keep up the good work. My husband has a hard size shoe to find (16W) and he has always found shoes at your website. I think that your company is great and your employees deserve a pat on the back for a job well done. We will now be ordering all of our shoes for the whole family now. Thank you again and I hope that you all have a great day and again keep up the good work. A very HAPPY customer, Julie C."
Julie C, Sep 18, 2007
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