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UGG Alena Reviews

125 reviews
total

Overall Rating:

100%Rated 5 stars

0%Rated 4 stars

0%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

43% "Felt true to size"

68% "Felt true to width"

50% "No arch support"

106 are "Favorable"

Most Helpful Favorable Review

Posted 11/18/13
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

Alena is stylish and I loved the high back along the achilles tendon area - so cozy warm while sitting to read or do hobbies, but I won't trade in my coquette slides for these. The rubber sole does not extend all the way out to the edge of the foot bed, so the outer "curve" of the suede slipper will rubs the floor and quickly show wear. Definitely not suitable for a quick step outside to check the mail.

vs

19 are "Critical"

Most Helpful Critical Review

Posted 1/21/14
Overall Rated:2 stars!
Comfort Rated:5 stars!
Style Rated:3 stars!

I love these but they fell apart after a few wearings around the house. The top seem unraveled. I exchanged for the exact pair thanks to Zappos' awesome customer service and then exact same thing happened to the next pair. I am exchanging again for a different style. That is so disappointing because I love the style but can not trust them to not fall apart.

Additional 120 Alena UGG Reviews

1 2 3 4 5

2 people found this review helpful  

December 25, 2014

Sherry

from Denver CO

Great Ugg slipper, but I'm surprised other reviews did not mention that it runs extremely small! I always take an 8 in all Uggs boots or slippers -- I have 4 pairs -- all are size 8's. These "Alena" slippers that I got for Xmas are 8's and I can barely get them on. Very tight. I am concerned that maybe even a 9 will not work but will send them back and try a 9.

Brands I'd also recommend: Dansko, Ecco

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 9, 2014

Anonymous

from Washington, DC

I have worn other models of Uggs, the slip-on styles, that have lasted for years. They were great, but I have a chilly home and I needed a slipper that would keep my ankles warm, as well. The Alena does that quite well! This pair of Uggs is snuggly and bears up under all forms of indoor and outdoor stress. The interior is cushiony and conforms to the shape of the foot. I love them, and I know I will keep them for years.

Brands I'd also recommend: Daniel Green

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 14, 2014

Habiba

from United States

I was hater of UGGS until these! Most adorbs, I especially loved the cuffed collar. I originally got the lilac, then called back and exchanged for the pink. Helena, the service rep in Vegas, was mad friendly, and made the whole process super easy. They arrived the next day, and I absolutely love them! So warm and cozy, and cute! I love the combo of pink and the wool! They are actually not as powdery and pale as they appear in the picture and the pink is kind of on the light orchid side of pink. The best thing is that they match my pink and white chevron Dooney tote! Sizing-According to the sizing chart and the whole trace your foot on a piece of paper thing, and the reviews, I just went up one size. I am an 11 in the real world, and got these in a 12. There is enough room, but they feel a tiny bit tight around the mid foot; think area under the bow. I heard that they stretch, so I am not too worried, but I also read some reviews that there was unraveling and such around that area where the opening and the front and side of the shoe meet. I hope that doesn't happen! AND THEY DONT look oofishly big, going to a 12. I suppose you need to size up due to all the wonderful fun and fur inside. In any event, I am coming back for the black!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 18, 2014

Baroness R

from Honolulu, wintering in Oregon.

Along with receiving these within 24 hours of my order (incredible!), I am pleased with the shoe. Some reviews note that size should be ordered at least one above normal. I wear a perfect Ferragamo 8.5; have Sorel slides, Acorn moccasins and Bearpaw boots, sheepskins all in 9. (I have a couple pairs of regular shoes in a 9 and they are a little large.) I ordered these in a 10, and they are just right. I wonder if tight sizing has anything to do with the complaints folks have had about stitching giving way. (I will wait and see -- hope not.) I doubt that I will wear these with the collar turned down; the ankle coverage was what appealed to me (and the Acorns give me conventional styling.) So far, cozy, toasty and comfy.

Brands I'd also recommend: Acorn, Sorel, Bearpaw.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 25, 2017

Review for Zappos Rewards Points
(What's this?)

Elle E

from Minneapolis, MN

I love these slippers! I wear them all the time here in Minneapolis - because it gets so so cold here. They have a pretty sturdy bottom, I've worn them outside of the houe plenty of times. I would say however, these are more of an indoor shoe for the most part - there are some other styles of their slippers that I think would be more appropriately soled for longer outside jaunts. I take my pooch out quickly during the winter, and as long as there isn't slush and tons of snow - these do great!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 2, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

 

Love these and how cozy they make my feet feel. Felt a little snug at first but after a few wears around the house they are perfect! Will definitely order another color!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

April 5, 2017

Review for Zappos Rewards Points
(What's this?)

Brooke

from Illinois

These slippers are awesome! They provide great warmth and traction while being super comfy. What more could you want from a slipper?! I have them in 2 colors and they're my favorite slippers of all time.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 27, 2017

Review for Zappos Rewards Points
(What's this?)

Danielle

from Minneapolis, MN

I own several pair of Uggs, but none of the boots or slippers previously. In the wedges, I've consistently worn an 8.5, in these slippers I wore a 9, which is more true to my size. Like most reviewers, they start out a little tight across the foot bed, I can see how it would be very uncomfortable for people with wider or thicker feet. It is, however, worth the break in period. It only took a week or two of moderate wearing to break them in and I haven't wanted to take them off since!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 17, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

 

I love the wonderful design, the color, the rubber sole and the plush lining. The fit is a little snug. I normally wear 7.5 and I ordered an 8. However it started to fit just right after a bit of wearing. The heel slips slightly but if I go up a whole size it will slip too much. A couple of things to note -- the chestnut color is muted like "fawn" color, just like in the video; and the leather is actually stiff suede leather (unlike Ugg's regular soft slouchy suede), making the collar hold up firmly and nicely, and the best part of that is my feet can slip into the slippers without any help of my hand. Thank you Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 8, 2017

Review for Zappos Rewards Points
(What's this?)

Sharla

from WA

These are the most comfortable and cozy slippers I have ever purchased. I try to buy a new pair of Ugg slippers every couple years and these are the best style I have purchased this far. They are more snug than other slippers which felt kinda odd at first, but now I just love how cozy they are.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 17, 2017

Review for Zappos Rewards Points
(What's this?)

Gina D

from Easthampton, MA

I am normally a 9 in every shoe I buy... Wish UGGS came in half sizes. I ordered a 9.. they fit.. they are snug so no socks with these for a while unless they are paper then until they break in... Seem to be well made & have a nice thick sole on them. Can't wait to get home from work and put them on!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

February 13, 2017

Review for Zappos Rewards Points
(What's this?)

Shaun k

from horsham,pa

I bought these slippers for my wife. She loves that they sit high on her ankle. Keeps her warm and cozy. They fit , but they are a little tight around her food. They will most likely loosen up. Over all she loves them

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

February 8, 2017

Review for Zappos Rewards Points
(What's this?)

Paulette

from Lake of the Ozarks, Missouri

I love my new slippers!! I picked this slipper because I wanted something that went over my ankles. I get extremely cold and it is hard to warm up. These slippers were the answer! I am warm now and love that I don't have to wear socks. These slippers are super comfortable and I know they are going to last a long time. I love the color and the design. I look forward to wearing them everyday and super happy with the quality of the slipper. I will forever wear Ugg slippers!

Brands I'd also recommend: Keen,

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 1, 2017

Sarah S

from Knoxville, Tennessee

I LOVE these shoes! The color is a bit more dusty lavender than grey but it's not so purple that it is bothersome. I ordered the same size I get in my other Uggs (10) and I did notice a little tightness across the top. A weeekend lounging around the house took care of that. I've not had any problems with them "falling apart" and they seem very well made.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

January 30, 2017

Review for Zappos Rewards Points
(What's this?)

Marybeth

from IL

I love my Ugg Elena slippers!! I'm usually a size 8.5 but wear an 8.0 in traditional UGG Boots. I listened to previous reviewers and sized up to a 9.0 and they fit perfectly. Comfy and cozy and stay on much better (no heel slippage) like I experienced with the UGG Wrin. I purchased the midnight color and couldn't be happier.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 28, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

from Austin

Love these, they are so comfy and warm. Fit perfectly!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 22, 2017

Review for Zappos Rewards Points
(What's this?)

Sarah C

 

Super comfy and warm!! They are a little bit lighter than the picture online looked and they started out a little bit tight but after a couple wears the wool flattened out a bit and they fit perfectly.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 19, 2017

Review for Zappos Rewards Points
(What's this?)

Rebecca F

from Minnesota

I suppose that it goes without saying about anything Ugg, but these slippers are amazingly comfortable and cozy! Perfect 7, perfect fit. I will be wearing these for years to come. Honestly, when can anyone be disappointed in any Ugg purchase?

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 13, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

from Flower Mound, Texas

My slippers arrived in an amazing two days during a cold spell to I put them to immediate use. They are blissfully comfy and warm with the quality I would expect from the pricey (at least in my world) UGGS. I love that I can turn the fleece cuff up for extra warmth. My only warning would be that I found them to run small. I usually wear 6 1/2 to 7 and ordered a size 8 which fit perfectly. Thanks again, Zappos.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 10, 2017

Anonymous

 

I would size down they feel super tight at first but stretch out a lot! I love these slippers!!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 10, 2017

Review for Zappos Rewards Points
(What's this?)

Josh s

from Tulsa Oklahoma

I LOVE these houseshoes!! Super cute and warm and I have been wearing them anytime I'm home! My feet are alsways cold and these are perfect! My foot wears a 7.5 in most shoes, but I do have a 7 in ugg boots and ordered a 7 in these. I tried an 8 first, but they slipped with each step.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 9, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

from washington, DC

I bought these for my son for Christmas and he loves them. He likes that he can wear them outdoors.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 9, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

 

I bought these as a gift for my mother. She owns two pairs of Ugg boots, both in a size 7. We ordered her a size 7 in these slippers but we ended up having to go up to a size 8 for her feet to be comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 1, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

 

I love these! I just got them...I normally wear size 9 ugg slippers, but a 9 in this style was too big. So I ordered an 8 & they're perfect! With no hassle returns I'll just return my 9's.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

December 31, 2016

Review for Zappos Rewards Points
(What's this?)

Anonymous

 

Still too wide for a narrow foot but w the ankle tied I think this will work even doe my narrow foot. I love the tread on the bottom!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

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