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Gentle Souls Lily Moon Reviews

78 reviews
total

Overall Rating:

74%Rated 5 stars

13%Rated 4 stars

6%Rated 3 stars

6%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

79% "Felt true to size"

90% "Felt true to width"

71% "Moderate arch support"

73 are "Favorable"

Most Helpful Favorable Review

Posted 5/16/14
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

Love these shoes! I have bunions and neuromas on both feet, as well as other foot issues. I don't mind paying more for shoes that don't hurt anywhere and that look beautiful. These shoes are feminine and pretty, don't look clunky, and they don't hurt anywhere! Plus they cover my cracking heels, and barely any toenail shows, so I don't need a pedicure every time want to wear them.

vs

5 are "Critical"

Most Helpful Critical Review

Posted 3/11/14
Overall Rated:2 stars!
Comfort Rated:3 stars!
Style Rated:1 stars!

This is too old looking for me. I wore them for a day and discovered that I didn't like them so am not able to return them. There is no shape or style to them in my opinion.

Additional 73 Lily Moon Gentle Souls Reviews

1 2 3

1 person found this review helpful  

April 17, 2013

Georgy

from United States

I've never had a pair of shoes more comfortable on the first day, and I think they're totally cute. I came home and wanted to order them in other colors but my size is sold out completely.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 22, 2014

Anonymous

from Midwest US

These shoes are super comfortable and very attractive. The teal goes with a wide range of summer colors and add interest.

Brands I'd also recommend: Pinkolinos, Clarks, Seychelles

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

August 27, 2013

Barbara B

from San Francisco, CA

This is such a beautiful shoe that I was very sorry to have to return. The ball of foot is a little hard underneath and there is little arch support. For the price, I expected more, but if you don't have sensitive feet, you might be fine with these.

Brands I'd also recommend: taryn rose, david tate

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

March 13, 2013

Anonymous

 

This is a beautiful teal blue which looks just like photo! The leather is so soft n deerskin lining is a really luxurious touch. I normally wear 5½ or 6 but 5½ was just a bit too snug for me. I hope the 6 works out because I cannot wait to wear these beauties! I only wish they had a little more of heel and arch support.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

1 person found this review helpful  

March 12, 2014

Anonymous

from framingham, ma

Love the shoes, love the brand, but the leather insole is not glued down, making the shoe uncomfortable. Also where is the arch support Gentle Souls is known for? Quality control issue?

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

March 11, 2014

Anonymous

from San Diego ca

This is too old looking for me. I wore them for a day and discovered that I didn't like them so am not able to return them. There is no shape or style to them in my opinion.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 24, 2017

Review for Zappos Rewards Points
(What's this?)

Jill

from Chapel Hill

Amazingly comfortable. They truly are gentle soles that are buttery soft. And they're super dainty cute. My issue is that I can't get the darn things buckled. I've decided to send them back because I think I will be too impatient trying to buckle them and I'll never wear them. I like to kick my shoes off when I'm sitting at my desk, but I'd have to keep these on, because it'd take me all afternoon to get them on and off. I know this sounds silly; I'm even cracking myself up as I write this, but I really do have a hard time with the buckle. But because I think the issue is mine and they are truly are beautiful and comfy, I'm giving them five stars.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 28, 2017

Leah

from FL

These shoes were beautiful, but I have a funny big toe. Usually peep toes work fine, but in this case it was a 1940s kind of peep toe and it pressed on my nail. Too bad. So nice.

Brands I'd also recommend: Anne Klein

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 8, 2017

Linda N

from Chicago

Normally I wear a wide. There are medium. I wore them all over Spain and Portugal for five weeks. So comfortable! And they go with everything - shorts, jeans, skirts, and dresses. Thinking of getting the black for my trip to France - and maybe another pair of the ones I have.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

May 23, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

from New York

A very low wedge sandal with an ankle strap and a round, partially or fully enclosed toe runs the risk of looking too cutesy, too orthopedic, too old, or too young for my office preferences, and certainly not sleek and appropriately mature enough (I am 30 and work in a roughly business casual setting). However, I feel GREAT about these shoes. The peep-toe with scalloping and cut out details is very cutely feminine, while bringing an element of decorative elegance. The distressed gold is a lovely color and the tapered 1.5 inch wedge brings the look up a notch. The sole and the suede are like butter. I just hope the suede is sturdy enough and that the gold coating is durable enough that it survives my city commute for a long time. This shoe is truly beautiful and I would never have thought I'd like it so much from how it looks on the shelf.

Brands I'd also recommend: Vionic, Clarks

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 10, 2017

Review for Zappos Rewards Points
(What's this?)

Fred &

from Indianapolis, Indiana

These shoes are wonderful! I got them for a wedding in Jamaica. I was packing very lightly, so I only took these shoes and some flip flops. I wore these all day the day I traveled and back again, and on the day of the wedding. They are so comfortable, I could have walked a marathon in them, I think. I didn't have to break them in at all, they were instantly comfortable. And looked great, too!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

April 14, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

from Indiana

I have a very narrow foot, but I love Gentle Soul shoes because they are so incredibly comfortable. If they are a little too roomy, I just put in those gel sticky pads, sometimes 2, and they fit perfectly. The strap around the ankle makes it so that it doesn't matter if they fit snug. The leather is so soft. I actually own 4 pairs and want more.

Brands I'd also recommend: Walking Cradles

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 6, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

from Midvale, Utah

These shoes are so pretty! Soft, comfortable, very nice insoles and a cute heel cut out.

Brands I'd also recommend: Pikolinos, Sofft, Aerosoles

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 24, 2017

Review for Zappos Rewards Points
(What's this?)

Stephanie

from Athens, Georgia

Very cute and comfy. Highly complimented. I work in a hospital and walk all day to see patients; I stay comfortable all day.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 24, 2017

Review for Zappos Rewards Points
(What's this?)

Anonymous

 

Needed these for an upcoming wedding. I, typically, wear flip-flops, Uggs and sport shoes. It's really hard for me to find a shoe like this that I can tolerate. I don't have anything wrong with my feet, I just always wear shoes for comfort! I think these are going to work out just fine. For shoes like this, they feel pretty comfortable. I did have to get a half size smaller. Just a note that my feet are on the wide side and I have fairly skinny ankles.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 11, 2016

Review for Zappos Rewards Points
(What's this?)

Alyssa

from Charlottesville,VA

These shoes were really comfortable and immediately felt great on my feet. However, I tried them on with slacks and a dress, but they didn't suit either style. They just felt a little frumpy. Definitely a very comfortable shoe, but might not suit younger customers.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 13, 2016

Anonymous

from Philadelphia, PA

Love these shoes! They feel like butter inside. I wore them for the first time to my daughter's wedding, danced all night, and never had a problem with my feet. My feet are very sensitive, also have plantar fasciitis, but they were very happy in these shoes.

Brands I'd also recommend: Naot, Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 3, 2016

Anonymous

from Asheville, NC

These shoes fit all the criteria I wanted in a new black shoe. They allow me to take a rest from polishing toes. They are very comfortable. They are very cute and the strap keeps them from flopping up and down since I have a narrow heel and adds to the style. My only complaint is that the buckle is hard to manage since it is so small. The heel is low but adds just enough and helps posture.

Brands I'd also recommend: Sam Edelman, Stuart Weitzman

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 25, 2016

Shannon

from Hillard

LOVE these shows and this brand. The shoes feel like air on my feet. This is my third pair of gentle souls and they are all so comfortable. I have tricky feet and can't really wear heels so I'm always looking for stylish flats, sandals and boots. I want more options from this brand because I'd buy into the whole system.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 18, 2016

Inkmama

from Orange Co, CA

My second pair of Lily Moon, in black. First pair was in purple/magenta a couple of years ago. These shoes are true to size an fit like a dream, right out of the box. They wear well (i'm still wearing the purple lily moons), and I love them. Did I say I love them? Compared to other shoes in similar styles, they may seem pricey but Gentle Souls has style, with comfort, nailed. Love them, or did I say that already?

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 31, 2016

Dana D

from Tucson, Arizona

These are super comfortable and versatile. They can be dressed up or dressed down and I can walk miles in them without sore feet.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 9, 2016

Anonymous

from mid coast Maine

Dressy and comfortable - perfect somewhat low heel height. Very flattering with skirts or pants.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 15, 2016

Patty P

from Houston, TX

I have a very hard time finding shoes that feel good and look great. These offer both. Very soft, flexible and comfortable plus they are pretty! The only thing that I wish they had was a velcro strap instead of a buckle. It would make putting the shoes on easier for someone, like me, who suffers with arthritis.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 24, 2016

Anonymous

 

This is my second pair of these same shoes that I have bought. They are very comfortable and dressy enough for any occasion!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

 

January 12, 2016

Anonymous

from the beach, florida

These are the prettiest and most feminine shoes! I love them, but unfortunately the location of the strap made them just about impossible to buckle because my foot is wider. Everything else was perfect. I bought the black suede and they are gorgeous. I had to return, regretfully, because I just could not do that buckle. I'm heartsick because they are really lovely. I will find another Gentle Souls to order.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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