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SoftWalk Napa Reviews

306 reviews
total

Overall Rating:

72%Rated 5 stars

8%Rated 4 stars

12%Rated 3 stars

8%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

69% "Felt true to size"

68% "Felt true to width"

65% "Moderate arch support"

273 are "Favorable"

Most Helpful Favorable Review

Posted 3/12/13
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I love these shoes! In fact, I just came back and ordered a second pair in a different color. They are super cute, garner tons of compliments and, most important, incredibly comfortable. It is hard to find a truly comfortable flat that is still comfortable at the end of the day. I have a shoe rack stuffed to the brim with flats that are reserved for "sitting down" days at work and usually have to rely on my Privo or Keen "flats" on days that I am more active. No more now that I've added these to my collection. Bonus points for coming in a size 10.5. Hey shoe-makers -- us ladies with larger feet still want shoes that actually fit our size. Why should I have to resort to either cramming into a 10 or stuffing the toes of an 11? Hooray for 10.5!

vs

33 are "Critical"

Most Helpful Critical Review

Posted 4/24/13
Overall Rated:2 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

Cute, preppy shoe. Lightweight. Don't choose unless you have excellent, natural arch support. Shoes gap on sides when weight bearing.

Additional 286 Napa SoftWalk Reviews

1 2 3 4 5 ... 13

2 people found this review helpful  

January 24, 2013

Anonymous

from dallas, tx

This is my first pair of softwalk and they are fantastic! This is my new flat, just love the colors and finally someone figured out how to make flats comfortable. Thank you whoever you are.

Brands I'd also recommend: tory burch

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

April 15, 2013

Kelly

from wisconsin

The cutest but the NOISIEST pair of shoes I've ever had. They squish/creak with every step. Sadly they have to go back.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

March 12, 2014

Kristie P

from Canby, OR

BUY THESE SHOES! I have a narrow foot and have a difficult time finding shoes that will stay on my heel and not pinch my toes. These shoes are the bomb.Superior comfort, interior padding, and arch support. I'm a teacher and wear them all day long, I slip them on with a pair of jeans on weekends and can walk for miles. Every time I wear them someone compliments me on them and asks where I got them. I'm happy to tell them, ZAPPOS!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 19, 2013

Nina R

 

Most WW shoes are so awful looking or are not comfortable. I've tried & returned so many due to not being truly wide or just completely uncomfortable lacking arch support. These are my new favorites. No breaking in needed. Perfect, true WW and the padded footbed is wonderful. Going to buy another color asap.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 21, 2013

Anonymous

from Western North Carolina

I bought a 9AA, half a size smaller than usual. They were comfortable from the start. I walked in them all day today two months later. They are still comfortable! They provide more arch support than most flats. These are good shoes for narrow feet!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 10, 2013

Hannah

from NJ

I really wanted these to work, but alas, my mutant feet would not allow it. My left foot is wider (and possible longer?) than my right foot. My right foot is my "normal" foot- so if you have "normal" wide feet- these might work for you. I'm between an 8 and an 8.5. I went with the 8 and that was a good choice. The best thing to do is just order both sizes and return the one that doesn't work- that's why Zappos is so great. On another note: I thought the arch support was a little funky, but I didn't notice them after I had them on for a a few minutes.

Brands I'd also recommend: Clarks

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 19, 2013

Anonymous

 

The narrows run pretty wide. I had to return. Too bad - the leather was soft and the insert was really comfortable.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 13, 2014

Anonymous

 

Not for my narrow foot. Too much space on top of foot, sides gap a bit, arch hit me in a slightly "off" spot. Pewter color okay but nothing special.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 19, 2014

Anonymous

 

I should have paid attention to reviewers who complained of heel slippage. I have a narrow 7.5 AA foot with a narrow heel. The design of the shoe pushes the foot forward, leaving a gap in the back which can't be rectified by a heel pad. It is an attractive shoe, and looks well made, but it just doesn't fit my foot, so I am returning it.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 24, 2013

Anonymous

from Central Virginia

Cute, preppy shoe. Lightweight. Don't choose unless you have excellent, natural arch support. Shoes gap on sides when weight bearing.

Brands I'd also recommend: none

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

March 19, 2013

Diana

from Springfield

Bummer. I wish I had known these shoes run large. I ordered my usual size 7 and they were too big. I ended up returning them and ordered a size 6.5. I hope they will fit me when I receive them. I read the reviews before I ordered them the first time and no one was clear as to whether or not they ran large.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

February 6, 2016

Anonymous

from CAlifornia

This shoe was probably the most comfortable shoe I ever wore. It is def wide, so if you have normal feet get the narrow. The reason I returned it, is it still looked a little wide on my toes (probably why soooo comfy) but mostly that it squeaked a bit with the air cushioning. If you needed it for some real walking tho, it would be a good choice!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

February 5, 2016

Lisa

from Charleston, South Carolina

I am normally an 8 and the 8 wide was super big (long). Toes extremely tight in a 7 yet flop off in the back. I will try a 7.5 and use heel strips to fill the gap. Super comfortable for a flat shoe, never tried on a more comfortable supportive shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

February 4, 2016

Claire B

 

I ADORE these shoes! They add a little polish to even casual outfits. They seem a tad small but after a few wears they were perfect and have not stretched further. I have the pewter and black. There is arch support but it's not painfully huge. No heel rubbing at all.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 22, 2016

LuvWheaties

from Anaheim, CA

I ordered the gray, and it is absolutely beautiful. The leather is soft and buttery. I am giving five stars for quality and style. However, I wear a narrow, and these were way too wide. I am sad that I have to send them back.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

January 16, 2016

Anonymous

from Washington, DC

Really attractive shoe and totally wide (which is a huge deal for me). The cushioning is really springy and comfortable. The toe box on the WW is nice and spacious. Great purchase.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 2, 2016

Kathy F

from Fort Worth,TX

These are great shoes. I have two pairs in two different colors. One of few styles that I can get in 10½N. They could have a little more arch support, but otherwise, they are very comfortable. They are highly recommended.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 3, 2015

Anita C

 

I am so excited that these wonderful shoes fit so comfortably! I walked in them on the first day with great comfort. They are stylish and edgy with the capped toe and I felt very pretty wearing them with skinny jeans. The insoles give a lot of comfort.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 29, 2015

Anonymous

 

These are exquisitely comfortable (out of the box) and supportive. They are super cute. They can be dressed up or down and worn with all types of outfits. The wide width is very comfortable for my bunions. However, the leather gets scuffed very easily. My shoes are already looking a little tired after just one month of wear. I have a pair of SoftWalk ankle boots that are also remarkably comfortable and fashionable. This is an excellent brand!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 19, 2015

Anonymous

from Cincinnati, Ohio

AMAZING! I have bunions and am in retail so I have never been able to wear cute flats. This pair fits exactly right so it doesn't cut into the bunion and is very comfy all day. Please keep making this cut!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 16, 2015

Anonymous

 

I love these. They are so comfortable and still stylish! I got the wide width so I can wear these all day.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

November 2, 2015

Jen

from Columbus, OH

Pretty comfortable shoe. The two-tone colors don't complement each other as well as I would have liked but workable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 26, 2015

Anonymous

from Southern Oregon

Love these shoes! They were comfortable right out of the box. The cushioning inside is super comfy. They'd be great all-day shoes, although I've only worn them half-days so far.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 18, 2015

Ann S

from Sutherlin, Oregon

These shoes were comfortable right out of the box. Very good-looking. I wanted a dressy pair of flats, and these are perfect. So thankful for Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 30, 2015

Sally P

from Annandale, VA

I'm so desperate for comfort that I'd drop my style standards pretty low; with these shoes I don't have to. This is the second pair I bought in this style. I have extremely sensitive skin on my feet and can get blisters from even the most comfy-looking shoes. These aren't a problem (2 for 2). In both pairs, the shoe stretched with wear. Not in the toe or heel, but at the widest part of the shoe. When i first tried on the second pair, they were uncomfortably tight with a thin no-show sock on, but after one day of bare wear I can now comfortably wear the thin socks. I accidentally ordered a wide pair first, and it was too wide to stay on my foot. The stretching doesn't affect toe or heel fit, but it does affect the appearance by making the shoe look wider. The edge also gaps at midfoot (inner and outer) when I walk. I think because the midfoot material is soft. It doesn't affect fit as the sole, toe, and heel all stay in sync, it just looks a little strange and is why I rated the style a 3. I suggest putting clear polish or wax on them right away. I dripped water on the toe and it soaked right in.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble