holiday-shipping

Franco Sarto Crane Boot Reviews

33 reviews
total

Overall Rating:

12%Rated 5 stars

32%Rated 4 stars

12%Rated 3 stars

32%Rated 2 stars

12%Rated 1 stars

Customer Fit Survey:

87% "Felt true to size"

84% "Felt true to width"

68% "Moderate arch support"

17 are "Favorable"

Most Helpful Favorable Review

Posted 12/13/12
Overall Rated:5 stars!
Comfort Rated:4 stars!
Style Rated:5 stars!

I was wary of ordering these boots due to the negative reviews regarding the zipper; however, this boot was the only one that had all the qualities I was looking for -- classic cut, no extra buckles, lovely color, correct heel height, and it was tall enough to hit at my knee. The zipper was a little tricky at first, but I loved them too much to return them. The zipper is tricky at the point where the boot curves going up from the heel to the ankle. I have discovered that flexing my foot while zipping the boot is very effective it helping it get over this curve. The more I have worn the boots (and the more I have zipped them up), the easier the zipper slides, so I think it could very well be a breaking-in issue. I have received so many compliments already, and am so excited to have these boots in my closet. I really like the zipper being on the back of the boot and not the side, and overall I do think it is good quality for the price. If you're not willing to work with the zipper for a time, then don't get these; but they were the most beautiful boot for the best price that i had/have found. I enjoy them, I'm glad I have them, and the zipper isn't a big enough problem to forgo all the other pros about this boot.

vs

16 are "Critical"

Most Helpful Critical Review

Posted 9/16/12
Overall Rated:2 stars!
Comfort Rated:4 stars!
Style Rated:3 stars!

I have bought Franco Sarto riding boots very similar to these in the past (I am looking to replace my second pair right now). I ordered the Crane thinking these would be an exact replacement for those I have owned before. Unfortunately, it appears as if Franco Sarto has decided to cheap out on a couple of the details I loved about my past boots. First, the old designs had a single piece of leather for the shaft of the boot, which made a cleaner (and more luxurious) look. These now have a seam down the front. Overall, the leather appears to be a bit lower quality as well, and the dye treatment looks a bit cheap. Second, the zipper is stiffer than those past, and seems to get stuck easily whether they are on or off my feet. Third, there used to be a flap that snapped across the top of the zipper so the zipper pull would not get caught or flap behind the boot. This also added to the clean look. The zipper as well is also more exposed; I liked how in the past it was more hidden by flaps of leather. The stitching around the boot overall appears cheap. I will definitely be returning these and am saddened by the fact that my go-to boots are no longer. I would have much preferred a price hike if it meant the boots stayed the same; I understand prices of materials go up, but I do not believe Franco Sarto makes a good value-for-money riding boot.

Additional 13 Crane Boot Franco Sarto Reviews

1 2

 

February 1, 2013

Teresa

from Baltimore, MD

I love these boots. I also own a similar pair in brown, but with zipper covers. Overall, I am very please with the quality and visual appeal of this boot. These truly resemble an actual equestrian riding boot, and this was important to my purchasing decision. I highly recommend.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 24, 2013

Anonymous

 

Great boots! The zipper on the back is a little stiff at first, but only because it is reliable and sturdy. Wouldn't change a thing about them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 16, 2012

Anonymous

from Portland, Maine

Just got these and absolutely love them. Ordered my regular size, 8.5, and they fit perfect... the circumference is exactly 15" which is what my calf measures. A wee snug but will loosen up, as will the zippers, which are a little finicky. But they work and are sturdy. This is a gorgeous boot. Also very comfortable, the foot bed flexes nicely, you don't clomp when you walk like some boots force you to do. I'm thrilled with them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 27, 2013

Anonymous

from New York

I was so excited when I got these, but the zipper broke after a couple weeks! Zappos sent another pair which was great and so far so good one those.

Brands I'd also recommend: Vince Camuto

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 3, 2013

Lindsay M

from Kansas

Love these boots, and they look so cute on. Fit very true to size. Only complaint is the zipper, can some time be tough to zip.

Brands I'd also recommend: Donald J Pliner

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 15, 2013

Kayla G

from Atlanta, GA

For the record, I just received these boots in black/8.5 and am wearing them around the house before I decide whether to keep them. I am having no problem with the zipper, maybe because 30 other people bought and returned them before me and broke in the zipper. They're great so far, though they are a little narrow on my foot that has a bunion, as many shoes are. The boots look and feel perfect otherwise - none of the issues others have written about. I'll add to my review if need be when I've worn them more.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 10, 2013

Martha

from New York

Really nice leather boots for both dress and casual. I was concerned about the zipper based in comments but I went for them anyway. When I first put them on, the zipper was a problem but I have since worn them three times and the zipper loosened up and it's fine now. Love the boots.

Brands I'd also recommend: Franco sarto

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 25, 2012

Anonymous

from Tacoma, WA

Love the way these boots look and they feel great on. The zipper is really difficult though, sticks a lot. I'll deal with it since I like the boots and got them on sale, but it is super rough.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 22, 2012

Bee

from midwest

I really am pleased with these boots. The brandy color is very nice and on trend. I bought three other brands and this was the winner overall for color, shape, heel height, and comfort. The zipper is tricky at first, but it loosens up after a few times. The only negative is the calf size, but that is a common complaint from me. I have really skinny legs and I have yet to find boots that fit perfectly in this respect. They fit a bit better with jeans, but I will wear them with tights and skirts, too.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 8, 2012

Anonymous

from Baton Rouge, LA

These boots are classic. Beautiful leather, great height, and true to size. The zippers don't move like a hot knife through butter, but after a few times, they have loosened up quite a bit. I love them so much I ordered them in brown.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 7, 2012

Kristin S

 

They are very cute and sexy, but if you are short and have small calves, they are too tall and gape around the calf.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

January 15, 2013

T

from Denver

I've been searching for a perfect pair of boots and I really wanted to love these boots, unfortunately I didn't. :( I absolutely loved Cambridge leather (dark brown) color; the color is so dark and rich that I thought I got black by mistake. I could easily picture myself wearing them either dressed-up or down. I probably could have gone for 6.5 with these. 7 was still ok but felt a bit too loose. (For those who've tried on Frye boots, I am size 7 with them.) The deal breaker was, as other wrote here, the zipper. It wasn't smooth at all. I found that if I didn't zip down all the way when I put my legs in it was somewhat easier and manageable to zip up. However, for the price, I don't think I should be concerned with such issue EVERY TIME I wear them. They looked really great on making my short legs look slender and longer, and I'm really sad having to send them back.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

January 10, 2013

Anonymous

from South Carolina

After reading all about the zipper I hoped I would be one of the few that wouldn't have this problem. I can almost say ditto to every complaint that has been written...the ZIPPER IS THE WORST, it's look like an uphill and downhill train track when viewed from the side and the leather sags around the ankle. I am so disappointed. I really wanted this boot to work. Great simple style, but not worth the hassle of dealing with the zipper.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

December 6, 2012

Anonymous

 

If you're looking for a true all-leather riding boot, this is a great one (style-wise). However, the zippers on these boots are awful! I read other reviewers comments, and thought maybe I would get a pair that didn't have this issue. No such luck. There's also something to be desired in the comfort level of these boots...not the best. Although I like the style of these boots, I was looking for something a little more rugged. If they had been what I was looking for, I would've returned them anyways due to the zipper issue alone.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 1, 2013

Mary E

from Louisiana

The zipper is so hard (impossible) to move I couldn't try the boots on. I'm giving it two stars because the leather is gorgeous. Someone else may have better luck than I did.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

 

January 21, 2013

Anonymous

 

Such a disappointment. I bought these to replace my Franco Sarto boots that are seven years old and have served me well. I was excited to see a similar style, and went ahead with the purchase despite low ratings. I should have listened to what everyone else said. The zipper is impossible to get up, whether I am wearing them or just trying to zip them while holding them in my hands. The zipper is heavier duty than what I am used to on Franco Sarto boots, which made it look cheap. It does not look as heavy in the photos as it did in person. There is no button flap to cover the sipper pull at the top of the boot, which I knew before I ordered and did not think would matter, but in person, it has a nicer finish with it than without it. I ordered the same size as my existing boots and these seem smaller and narrower by half a size. The tread on the bottom is shallow, so these might be slippery on wet surfaces. So the search continues. Really wanted to love this, but had to return.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

January 2, 2013

Anonymous

 

I really liked these boots but after a couple of wears the zipper broke and unfortunately I will have to send them back. Fortunately, Zappos is giving me a full refund for the defective boots. I have other Franco Sarto boots that I love and the zipper is just fine on them. Don't know what happen with these. Oh well.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 26, 2012

Jewell J

from South Carolina

I ordered the wide calf Cranes and the shaft was about an inch too big - so I measured my calf again and realized that the regular shaft would fit my 15" calf, considering it's listed to have a 15.5 shaft. This shaft is more like 14.5. I love these boots, leather is beautiful and no tacky buckles or studs but they just didn't work for me. I'm in between. I wear an 8.5.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

December 6, 2012

Anonymous

 

Agree with the other reviews, not worth the money. I have a pair of brown Franco Sarto boots that I bought from Zappos a year or two ago that are so great I've almost worn them out and was hoping these would be similar. No such luck. The leather feels cheaper (especially inside the shaft which appears to be pleather and so it sticks to your skin if you aren't wearing knee high socks), the zipper is terrible, and for this money, you could do better. Sorry Franco, these are going back.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 4, 2012

Monica

from Texas

I really love these boots except the fact that they stain my clothes! I wore these boots with white pants one day and they stained my jeans (so embarrassing!). I would not expect such bad quality from shoes this expensive.

Brands I'd also recommend: Frye

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 30, 2012

Anonymous

from Georgia

These are very pretty boots, in nice colors with a nice overall shape. They felt comfortable and true to size. Unfortunately, the zipper on the back was very hard to open and close. I bought two pairs, one for myself and one for my sister and both pairs had the same issue. So, I am sad to see them go back.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

September 26, 2012

Anonymous

from New York

So disappointing! Was so excited to buy and when they arrived today I was thrilled that they looked even better in person. Beautiful leather and coloring (bit darker on the shoe, but very shuttle, pretty light brown). Then I tried to put them on: zipper barely unzips or zips up without tugging a lot and ripping at it, so I can see my very quickly ripping it OFF. And when I tried them on and finally did zip them up they were so tight! I'm a small girl with skinny legs (wear a size 2) and I felt immediately uncomfortable. I thought these were my dream every day boots but couldn't be further from it. Returning immediately :(

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

 

April 18, 2013

Anonymous

from Minneapolis

I should have heeded all the reviews. This zipper is horrible and Franco Sarto/Brown Shoes should be embarrassed. These are going straight back!

Brands I'd also recommend: Cole Haan

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

 

January 26, 2013

Jodie

from Minneapolis

Serious disappointment. While these boots are absolutely gorgeous and just the style I was looking for, I had the same zipper issues as several others here. I wore them around the house a few times, hoping that the zipper would loosen up, but when I finally decided to try wearing them in public the zipper on one boot split from ankle to sole. I should probably mention that the leather is also really stiff, and I had a really hard time getting my foot out of the boot with the zipper glide-thing stuck at ankle level - there is no "give" in the leather at all. There was no strain on the boots - my calves and ankles are thin (I have a hard time finding boots that aren't big around them) - but it just popped right open and no amount of tugging could get the zipper back together. So back they went. I'll give Zappos a shout-out for their excellent return policy and procedure, but Franco Sarto -- after a long relationship with my beautiful-but-battered 6-year-old oh-so-soft zipperless knee-high Sarto riding boots -- has lost my love.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 16, 2013

Anonymous

 

REALLY wanted to love this boot and it's cute and it's on sale! But the other reviewers were so right about the zipper. Was so tough to unzip that after a couple minutes of trying I just gave up and didn't even try the boot on.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble