New Balance MX623v2 Reviews

269 reviews
total

Overall Rating:

80%Rated 5 stars

4%Rated 4 stars

4%Rated 3 stars

4%Rated 2 stars

8%Rated 1 stars

Customer Fit Survey:

75% "Felt true to size"

84% "Felt true to width"

57% "Moderate arch support"

228 are "Favorable"

Most Helpful Favorable Review

Posted 4/1/13
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I've worn 6 pairs of the 623's in 134E size and they have all fit exactly the same. This is the first pair of 623v2's I've ordered and the 13 4e feels like a 12 D. They are visibly smaller as well. I'm hoping that this was just a miss-label at the factory, but have to send them back.

vs

41 are "Critical"

Most Helpful Critical Review

Posted 11/17/14
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:4 stars!

I have to agree with previous reviews that New Balance is on the way down. They are going in the wrong direction. For over 30 years I was able to count on New Balance shoes (regardless of the style) to be true to size and impeccably made. Things are the exact opposite now. Poorly constructed compared to prior years and inaccurately sized. Just overall terrible. Unfortunately this seems to be the case across the product line with the exception of their Professional Baseball and Umpire shoes. It seems since they got the MLB contract to provide footwear to Major League Baseball, they have totally concentrated there and let their retail product line go straight down the tubes.

Additional 264 MX623v2 New Balance Reviews

1 2 3 4 5 ... 11

1 person found this review helpful  

October 26, 2014

Anthony I

from New Jersey

Ok so I recently started a job where you can wear jeans to work all week, I then get the great idea that what if I found a pair of sneakers that would look good with jeans and be able to pass for shoes? The Sneaker/Shoe idea was born! The NB 623 are those shoes comfortable and relaxed but no one knows I am in sneakers. These shoes changed my life!!!!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

July 15, 2013

Anonymous

from Washington DC

My husband wears a wide shoe and this style was a perfect fit for him. We are very happy with our purchase. He wore these shoes on vacation and was comfortable. These are a good value for the price.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 23, 2013

N.D.Kling

from Greeley, Colorado

Good shoe. I walk 10K to 15K steps a day to keep my blood sugar stable. I am currently TYD in Almaty, Kazakhstan which is a very hilly city. It handles the hills well. Zappos had this available a lot less than one other on-line shoe store I checked. Great service. Got delivery quickly as needed just before I had to leave the States.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 8, 2015

Larry R

from Los Lunas, New Mexico

My shopping experience with Zappos was new to me. I had the original New Balance 622 cross trainers but, like many successful items on the market, New Balance decided to replace it with the 623 and 624 models. The shoes are nice albeit not as nice as the original 622 model.

Brands I'd also recommend: I am an ardent fan of New Balance and buy them for my grandchildren to ensure they have healty feet!

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 25, 2015

Tom B

from Park Ridge Illinois

I have owned many pair of New Balance shoes. It seems to me that the sizing has become unreliable and the workmanship has slipped.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

February 26, 2015

Brian D

from Bentonville, Arkansas

As a Long time New Balance fan, I was disappointed with this first and second pair of 623's. The Blue Sole came unglued from the bottom of the shoe. One pair...Maybe. But the second pair 8 months later, no way. Something went wrong in the making of this model. They are no longer made in the U.S. My 608v2 are still usable as are my 662's (old, scuffed but still favorite)from 12 yrs ago.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

August 31, 2015

James B

from Chicago

Very poor quality materials and construction. I have been wearing these shoes for 2 months and they are starting to fall apart. Wear holes inside, stitching coming apart outside. Large separation between outside of shoe and the rubber sole. Keep in mind that I work in an office, and am not subjecting these shoes to extreme conditions. Honestly maybe the cheapest quality shoes I have ever owned. I have worn New Balance for many years, but I'm telling you guys...this is it. These are not the shoes you remember. They're total crap.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

February 20, 2015

Michael S

from Marlboro, NJ

Ordered 4 pairs of these shoes and am returning 3 pairs. Quality is awful - crooked tongues, misaligned toes, cheap materials, exposed stitching that irritated my feet as soon as I put them on. These were fairly decent shoes when they were made in China. Now they're made in Indonesia and Vietnam and quality is unacceptable. This is my last time I will order New Balance shoes.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 28, 2016

Review for Zappos Rewards Points
(What's this?)

Chad

from PA

Great shoe, I've been wearing these for years and this pair didn't disappoint as a replacement!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 2, 2015

Nick

from Chatsworth, CA

Out of all the 623 models this shoe fits my foot to the "T" love this shoe. I would highly recommend this shoe.

Brands I'd also recommend: New Balance all the way

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 7, 2015

Bob H

from Mount Dora, Florida

This is my second tome using Zappos and the customer service has been excellent every time. On my first order I made an error on my shoe size, but Zappos immediately mailed my correct size shoe to me, before I had returned the incorrect pair. I just don't see that kind of service and trust in any company I have ever dealt with online.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 9, 2015

Mike

from BOISE

I purchased two pairs of these New Balance shoes, one for myself and one for my employee. My employee's pair was defective, ripping out of the top of both shoes. I called and they quickly sent a replacement pair at no charge, of course.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 8, 2015

Toby O

from Sterling, MA

My husband has been wearing new balance for a few years. Great sneakers. They provide great support. I love Zappos, have been ordering through you for years.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 29, 2015

Rosemary C

from MA

Shoes are great, finally large enough and very comfortable. The customer service at Zappos is without a doubt the best I have ever dealt with.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 27, 2015

Anonymous

from Chicago

These shoes were a replacement for shoes that tore. The man on the phone was so nice and so helpful. I received the shoes in less than 24 hours and they fit my husband perfect. I love Zappos and will continue to use them and recommend them to others.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

August 16, 2015

Robert S

from Denton Maryland

I have nothing to say about Zappos except positive comments. You have accomplished the task of training a great customer service staff. I have told several friends about your internet site. You will have my business in the future.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 12, 2015

L e

from Palmyra Nebraska

I have been wearing the New Balance MX623 shoes for the last eight years. And they have worked out very good for my daily two mile walks. I change to new ones every six months.

Brands I'd also recommend: None

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 29, 2015

Anonymous

from Los Angeles, ca

I'm a big guy and need a solid shoe. Always fit comfortable from day one. I have been ordering this type of shoe for years and always satisfied.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 28, 2015

Anonymous

 

Happy with New Balance. If someone has a hard to find address I suggest they opt for a signature upon delivery. Our order was left at a neighbors.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 26, 2015

Anonymous

from San Jose, ca

I have big feet 13 4E. I cannot get my size and style in any store. I do not often buy shoes, but when I do it is Zappos!

Brands I'd also recommend: stephenb253@sbcglobal.net

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 26, 2015

Lee S

from The Gold Coast, New Jersey

Great shoes. But, of course, I knew that because I buy a new pair every 12 - 18 months. And that is the strength of Zappos. When I log on I can order the exact same shoe I did last time - no guessing about size, fit, or quality. Thank you Zappos for making my shoe shopping experience the best ever.

Brands I'd also recommend: Not sure. I love New Bbalance and Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 17, 2015

Anonymous

from Los Angeles, California

Good quality shoes, sturdy and very comfortable. The shoes are true to size and have a lot of soft padding. They have a removable insole which is important to me because I used AFOs. Overall experience with these shoes and New Balance is great. They are highly recommended.

Brands I'd also recommend: Good quality

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 11, 2015

Frank D

from drexel hill pa

Great products. Have been purchasing sneakers from Zappos for a few years. Painless ordering and quick delivery. Very satisfied with services! Keep up the good work!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

June 19, 2015

Mimphord J

from Missouri

Like the way the shoes fits and the support it gives my feet. I did find that the sizing was small. With the free shipping that was not a problem.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 18, 2015

Anonymous

from Atlanta, GA

Got these for my husband who needs a lot of support in his shoes. He says they are super comfortable. The suede material "dresses" them up more than regular tennis shoes.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide