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Cole Haan Chelsea OT Pump Reviews

20 reviews
total

Overall Rating:

60%Rated 5 stars

27%Rated 4 stars

0%Rated 3 stars

7%Rated 2 stars

7%Rated 1 stars

Customer Fit Survey:

80% "Felt true to size"

70% "Felt true to width"

60% "Moderate arch support"

17 are "Favorable"

Most Helpful Favorable Review

Posted 1/21/13
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

Love these shoes but I went up 1/2 size thinking it would feel better in the toe box, which it does but it is now too long.

vs

3 are "Critical"

Most Helpful Critical Review

Posted 9/7/12
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:3 stars!

These shoes were much too tight and the look was definitely not worth the price. My toes would not even begin to fit and once they were half way in the side of my foot was hanging over. I never have this problem so I was surprised. I have a small size 4 foot. Thankfully Zappos is so great with their return policy! These were definitely a "no" right out of the box.

Additional 0 Chelsea OT Pump Cole Haan Reviews

1

 

July 11, 2013

Anonymous

from Northern California

Really great peep-toe pump. I tried multiple brands at a similar price point, and the Cole Haans are the best in terms of looks, comfort, color, height, platform, etc. I do find that after a day of wearing them, my toes are a little squished and sore but it seems that all peep-toes do that to my feet and these cause relatively less discomfort.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 18, 2013

Anonymous

 

I love CH's shoes and have many pairs because they are made well and sturdy enough to walk on the concrete street, that means that they are perfect for everyday use. Among them, this is the most comfortable pump! Looks really beautiful and stylish. Zappos' price is also excellent. Strongly recommend it!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 27, 2013

Anonymous

from ny

I tried a different style of Cole Haans in a store a few months ago after hearing how comfortable they were and I was really disappointed. They felt just like any other uncomfortable heels, but with a higher price. However, I decided to give them one more shot, and I am really glad that I did because these are amazingly comfortable. You can feel the Nike part. Honestly all heels should have sneaker type padding in them, it is not that hard. Anyway these are great and Very squishy soft for a pair of classy high heels. They run true to size, and have a pretty wide footbed that does not squeeze your toes together (which also helps with the comfort part) but still looks really great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 29, 2013

Anonymous

 

Like the other reviewers, I do love these shoes. They are stylish and classy. However, my feet are narrow, and I always have to go up a 1/2 size so my toes aren't hanging over. As a result, I always have to find insoles to prevent my feet from slipping out. Please if customer service is reading this, please either consider making the toe portion of the shoes a bit longer AND also let your faithful customers know if you guys make shoes in narrow. It will be greatly appreciated. Personally, these shoes are a treat for me when I am able to grab a sale.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

March 23, 2013

Jackie F

from Boulder, Colorado

Beautiful shoe. Absolutely beautiful. Heel height a bit uncomfortably high in a 6.5 size. Heel not as narrow as I would have liked. Stepped out of it easily and with the height of the heel, I didn't feel comfortable that I wouldn't stumble in them. Gorgeous, though. It was a difficult return. (I actually purchased/returned this show twice. :-))

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

 

March 5, 2013

Anonymous

from Tallahassee, FL

I just love Cole Haan shoes and my Chelseas in black patent. The only issue I've had with the peep toe Cole Haans in general is the heel width.I'm a 10.5 2A and after wearing any of these for a short time the heel is slipping off like flip flops. Not comfortable and actually dangerous! Please narrow the heel portion! They also slip with heel inserts if hose is worn.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

February 23, 2013

Anonymous

from Chico, Ca.

Love these heels, they are beautiful and fairly comfortable. I have to buy a half size larger than normal in all Cole Haan shoes and that was true with these. It makes the toe a little less attractive in the peep style but is necessary. Otherwise, lovely. The contrast of the patent and the suede is very classy and the small platform is a nod to the trend without being too edgy. Nice. Heel height more comfortable than I had thought.

Brands I'd also recommend: Peter Kaiser, Paul Green, Gentle Souls

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 21, 2013

Anonymous

 

Love these shoes but I went up 1/2 size thinking it would feel better in the toe box, which it does but it is now too long.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

 

December 22, 2012

Anonymous

 

I ordered this, as I thought it would be a lower heel version of the Mariela pump (which I love). The problem is...it is exactly that. It appears that Cole Haan has used the same last, but with a shorter platform and shorter heel. It makes the shoe look weird, as though the heel is in the wrong place (it looks like it's place too far back on the heel). They also weren't nearly as comfortable as the Mariela.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 1, 2012

Anonymous

from Manhattan Beach, CA

I really like these shoes. I like the height (not too tall). I am 5'9" and I do not like being too tall when I wear heels and these are ideal. They are tall and cute, but not overwhelming. I absolutely love the color and texture. They go great with jeans and dresses. I am really faithful to Cole Haan and I especially like how they fit and feel. I have found I need to go up half a size in their shoes for the best comfort.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 15, 2012

Anonymous

from California

These are the best shoes ever! Very comfortable to stand and walk around in all day. They run true to size with a great heel height. You will receive a lot complements when you wear these heels!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 2, 2012

Anonymous

 

Zappos is the best! Where else can you order shoes online and then find them on your doorstep the next afternoon? This shoe is beautiful. The platform makes them more stable then other pumps, and the pitch is not too steep. They feel pretty narrow and will take some breaking in, but probably worth it. Wish they had wide widths for the other colors besides black. Had to get a half size up in the grey.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

September 27, 2012

Esther

from Boston, MA

Wow, these shoes are comfortable! My only complaint is that they are way big! Cole Haan shoes usually run big...I am a 7.5 or 8 depending on the shoe manufacturer - usually I wear 7.5 in Cole Haan heels and sometimes an 8 in their boots. I ordered a 7.5 in these (regular width) and they were still kind of big! I am going to try the 7 but some heel inserts may solve the problem. Love the Nike Air technology - they are so comfortable and they're Cole Haan so of course they are gorgeous - great quality and beautiful color (I bought the gray).

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 11, 2012

Anonymous

from Honolulu

Love these shoes. They fit good and are true to size. The heel is higher than what I would normally wear but they feel very comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 7, 2012

Colette B

from Charlotte, NC

These shoes were much too tight and the look was definitely not worth the price. My toes would not even begin to fit and once they were half way in the side of my foot was hanging over. I never have this problem so I was surprised. I have a small size 4 foot. Thankfully Zappos is so great with their return policy! These were definitely a "no" right out of the box.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

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