Free-Shipping

Naturalizer Genie Reviews

35 reviews
total

Overall Rating:

48%Rated 5 stars

24%Rated 4 stars

28%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

57% "Felt a half size larger "

71% "Felt true to width"

73% "Moderate arch support"

30 are "Favorable"

Most Helpful Favorable Review

Posted 9/25/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

These run large. I'm between a 9.5 and a 10, but these 10s had a visible gap at the back and I stepped out of them immediately when trying to walk. Go with the smaller size if you're between.

vs

5 are "Critical"

Most Helpful Critical Review

Posted 8/6/12
Overall Rated:2 stars!
Comfort Rated:2 stars!
Style Rated:5 stars!

So cute, and seems to have decent support, but the fit is off. These slid right off my heels and seemed wide. Plus it's a very firm leather so it was already cutting a little bit into the area above my toes. I so wanted these shoes to work, but I'm not sure they will in a half size smaller. I can't decide if I'll try or not.

Additional 15 Genie Naturalizer Reviews

1 2

 

May 12, 2013

Anonymous

from United States

Nice shoe, but runs quite big. I can usually wear a 7 even though I'm more of a 6.5, but this shoe was very long for my foot.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 18, 2013

Lynn

from Madison, Wisconsin

Exactly what I was looking for! A bit of a heel to add some height without sacrificing comfort and stability. My new favorites.

Brands I'd also recommend: Born, Aerosoles, Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 16, 2013

Emily

from Seattle

These are lovely and practical, but took some breaking in to be comfortable. The uppers were stiff at first... wear good socks the first few times to avoid blisters. I've been using clear shoe polish on these to ward off scuff marks, and the shine is beautiful.

Brands I'd also recommend: Clark's

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 30, 2013

Anonymous

from Portland Oregon

Nice looking shoes and very comfortable. I might have bought them a bit too big so I am wearing socks with them. But very pleased. And as always, totally impressed with Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 12, 2013

Satisfied c

from Durham, North Carolina

I bought this shoe because was looking for a good travel shoe with the feel of a flat with more arch support. I have been very pleased thus far but will not use it for travel until the fall. It feels as though it will work well on those days when I am doing a lot of walking.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 5, 2013

Anonymous

from Washington, DC

Unbelievably comfortable shoe, with good arch support. Really impressed. However, still deciding whether I'll be able to wear these with a suit... at a minimum, I'll be able to wear them with a skirt at work. Recommend!

Brands I'd also recommend: Soft Spots

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 16, 2012

Anonymous

 

Comfortable shoe. I have to return it because it runs a little large. There is a gap between my heel and the back of the shoe. I plan on ordering it a 1/2 size smaller. The width is perfect and does not irritate my bunion.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 30, 2012

Anonymous

 

Love these, but had to return and exchange for a smaller size. I normally wear an 8.5 in heels and either an 8.5 or 9 in flats. The 9 was too long.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 17, 2012

Anonymous

from Cape Cod, MA

I love this shoe! Came yesterday. As soon as I tried it on it was love at first step. Have a conference to go to this weekend, so wore them today to be sure they would be comfortable and no worries there.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 12, 2012

Kris G

from Seattle

These are super comfortable with great support. Another reviewer said they ran a bit big and I agree. I ordered my usual 8N but the 7.5N fit better.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 27, 2012

Anonymous

from KC

Love the way these look but they run a bit big. I usually need a 9c but with these my feet were slipping right out (sockless). Not sure if I should go to 8.5c or 9b.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 11, 2012

Sally Y

from Ekalaka, Montana

Very cute shoes and very comfortable. I purchased these for my son's wedding and I danced in them all night. My right foot is slightly larger than my left but I found I had a good fit with these shoes. They look great with dress or casual clothes. Recommended.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 5, 2013

Anonymous

from Savannah, GA

I normally wear a 7.5 or 8. This shoe7.5 is too large my foot lifts out when I walk. Order a half to whole size smaller than you normally where. I don't have slender feet either.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt wider than marked

 

Runs Narrow

Runs Wide

 

January 28, 2013

Anonymous

 

These are super cute, not too high, and can be dressed casual or up. Had to order them three times because they were too big. I would order a full size down from your normal size.

Brands I'd also recommend: el naturalista

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 1, 2012

Anonymous

from Columbia, SC

They seem very comfy. I'm getting them in half a size smaller. I usually wear 7.5 but this one ran big. Hope the half size down works. Giving it 4 for style because I'm not a fan of really round toe but it just seems to comfy to pass. I teach on my feet all day. I need the comfort more than I want the style.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 22, 2012

Mary

from United States

Great shoes, they slipped right on and I have very wide feet. The toe part hurts a little after a while of wear though - but nothing intolerable.

Brands I'd also recommend: Hush Puppies, Trotters, Soft Spots

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 26, 2012

Anonymous

from Troy, NY

This shoe is very pretty, and soft (which I always look for!) but it runs a bit (about half a size) small. It felt a little too tight.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 25, 2012

Anonymous

 

I have extremely narrow, flat feet (size 11 N) and these shoes fit surprisingly well. They are the tiniest bit loose around the heel, but I have to wear an orthopedic insert so that will easily take up the space. Overall, these shoes are comfortable and stylish.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 3, 2013

Feet F

 

I usually order Clarks or Cobb Hill in a 9 wide and they fit my feet perfectly. I ordered the Naturalizer Genie in a 9 Wide and they flopped like a pair of flip flops. In order for them to fit I had to wear a pair of trouser socks, Thick running socks and then put 5 cotton balls near the toe (This was my test). Then I figured, I don't spend this kind of money to have to "make" something fit my feet, so with Zappos GREAT Return Policy, I sent them back and ordered a pair from Cobb Hill.

Brands I'd also recommend: Cobb Hill, Clarks

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 7, 2013

Chandra

 

The shoes are really comfy to stand but they flopped off my foot when I walked in them. I wear and 11 but ordered a 10.5 based on reviews. The length was fine but the width wasn't. I had to return these.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

December 3, 2012

Allie

from Seattle, Wa

Put them on and promptly walked out of them. Too big especially in the heel. I normally wear a 8.5, read the reviews where some said true to size, others said order down a size. The 8's were too big. I think they would be comfortable for a work shoe. Not any kind of show stopper, but practical.

Brands I'd also recommend: Ecco, Born, Seychelles, Me Too, Franco Sarto

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 8, 2012

Leigh

from Camilla, GA

I loved these shoes as soon as I put them on...unfortunately, by the end of the day they were way too big. They are extremely comfortable, but I would suggest ordering a half size down. I put one of those heel thingies in to make them a little smaller, but it is just not the same. I highly recommend the shoes, just wish I had them in a smaller size.

Brands I'd also recommend: Dansko

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 2, 2012

Dee

from Michigan

Since so many here rated this as feeling a half size larger, I ordered a half size down. That was a mistake: the shoe was clearly too short when I put it on. I also found that the heel slipped with every step, even though this was a narrow. Really liked the look, but I can't wear it so back it goes and another return. Naturalizer used to be pretty reliable with widths. I rather doubt my foot has gotten narrower so, either their narrows are wider than they used to be (Americans getting heavier?) or Zappos has been given second-rate merchandise. Frustrating. I keep returning my "narrow" shoes because they are too wide. I will start trying the even more difficult to find slim fit and see if that works better for me. Or save up my dimes and buy Munro -- love those!

Brands I'd also recommend: Munro

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

October 14, 2012

Betsy

from MD

Bought what I thought were the Red ones but they actually are more of a brown color than red. Was disappointed. They do fit well and are very comfortable though.

Brands I'd also recommend: Any brand that offers a wide width.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 13, 2012

Marge

 

I normally wear a AA width, but these felt wider than that. They slipped at the heel and gapped at the arch. I am sorry, because I liked the style and color.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble