2-day-shipping

Chinese Laundry Tremendous Reviews

38 reviews
total

Overall Rating:

64%Rated 5 stars

12%Rated 4 stars

24%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

68% "Felt true to size"

87% "Felt true to width"

66% "Moderate arch support"

Additional 18 Tremendous Chinese Laundry Reviews

1 2

 

March 19, 2013

Emmy R

from Chicago, IL

I like these boots. They're comfortable and stylish. I got them a half size larger that what I usually wear and they fit fine. Glad I got them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 14, 2013

Jen C

from Raleigh, North Carolina

Beautiful boots, very comfortable, fit is perfect, and the pictures don't do them justice.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 13, 2013

Christy C

from Atlanta, Georgia

I love these boots! They stay up with jeans. I have not tried them with tights. The color is very gray/neutral and goes with lots. I can even get away with wearing browns with them.

Brands I'd also recommend: Steve Madden, Nine West

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 11, 2013

Kelsey S

from Washington, DC

I really like this boot! Very stylish. I was looking for a small wedge, and this is the perfect height. My one complaint is that the fabric is so soft and loose that the top part that is supposed to cover my knee sometimes folds over which is annoying. I find myself constantly pulling up the leg of the boot to straighten it out - I wish the top part was a little stiffer.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 7, 2013

Anonymous

from new york

I have been looking for a pair of boots so badly! I'm 5 foot 3 and weigh 135 pounds and my calves are 15 inches in diameter. These boots fit me perfectly...I can't thank Chinese Laundry enough! I'm very happy.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 28, 2013

Jennifer K

from Baltimore

I am very happy with these boots, they are comfortable and go with lots of outfits. If you can't tell from the picture (I wasn't sure when looking at it myself) the boot does not fit tight up against your leg. It is not really slouchy but you can slouch it down a bit if you want or wear it up to your knee (the rounded top part goes above the knee).

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 26, 2013

Anonymous

from Washington, DC

LOVE THEM! I have extremely large calves - I'm a runner - so buying boots for a size 8-8 1/2 foot is almost impossible, especially if they're above the knees. These are perfect! Not tight and with a room for jeans or leggings! I wear a size 8, but since I tend to wear socks with my boots, I went up a half a size and I'm glad I did.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 18, 2013

Jenafer

 

I LOVE these boots! I almost always wear heels but I wanted a cute comfortable boot for lazy days or days I would be doing a lot of walking. I received them and put them on and it was tough to get my heel into the bottom of the shoe at first, don't let this discourage you! I wore them all day that day at work to see if i could break them in (remember they're leather so they will stretch) by the end of the day they didn't seem so snug on my feet they had a much more comfortable fit. They had rubbed a bit on my heel though. I wore them the next day walking around for quite a few hours and they were fine! Got my foot right in no rubbing very comfortable. I have worn them at least 6 or 7 times now and they are perfect! Don't get discouraged the first time you wear them they break in to be great shoes! Also, most of these reviews are people with larger calves so I was afraid, being that I have pretty small ankles and calves I would be swimming in them but they are great for all sizes. :)

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 3, 2013

Sabrina d

from texas

I love the service, my package came in right on time, and I love my new boots. I will be ordering from Zappos again!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

January 21, 2013

BARBARA

from EUREKA SPRINGS,ARKANSAS

Wow! Did I ever hit the jackpot this time. I love them! I have a very high instep wear a size 11 and had no problem getting them on. I must mention that I purchased two other pairs of boots. The first pair had no zipper and the second with a zipper and still unable to get over my instep. The color cognac was true. The leather was beautiful and just gorgeous boots. Thank you, Zappos.

Brands I'd also recommend: BIJOU STYLE "LENA"

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 17, 2013

Anonymous

 

Love love love these boots!!! Gorgeous color, they fit great, and super soft! Have received many compliments on them already!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 27, 2012

Anonymous

from Washington, D.C.

Great boots. They fit well and are easy to walk longer distances in. I wish the outer material was a little stronger though - the toes and heels seem to scuff easily. I've only worn them for a couple of days and they are already scratched across the toe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 5, 2012

Anonymous

from Seattle

Great boots, very good quality and well-priced. Finally a boot that is tall/over the knee (even at my height 5'11"), comfortable, modern style, easy on/off. Snug enough so it holds your leg in the right places without strangling your leg and enough room for tights or leggings. Great boot, might have to order another pair!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 27, 2012

Laura R

from Boston

I love these boots. I have athletic calves and I can't ever find boots that fit. These were amazing. I love the height and the style. I wear them with skinny jeans, tights and leggings. I am going to buy them in brown too!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 7, 2012

Anonymous

from omaha, ne

This boot is very pretty, soft leather and true to size. Very comfortable. I am perfectly happy with this purchase.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 3, 2012

Charlene

from SF, CA

I almost always order a half size up in boots, but since this was my frist pair of Chinese Laundry boots I decided to get my actual size (size 5). Shipping was super fast..tried them on the they were the perfect fit! Only downside is I wouldn't be able to wear them with thick socks or jeans. I contacted customer service and they guided me through their exchange process and even refunded the difference of what I had orginally paid since the price had dropped! Got my shoes next day and VERY SATISFIED with this purchase. I ordered the slate color and love the shoe!! Comfort and style all in one! Thank you Zappos you are the best!!!!!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 30, 2013

Nina

from NYC

They were a bit tight so I would recommend going up half a size. They also look kind of cheap, but they were so I'm not that surprised. Not a bad boot to have though, when you want to wear something you aren't too worries about messing up.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

 

January 29, 2013

Michelle

from Las Vegas

Super cute shoes, lots of compliments, true to size. I'm 5'5 size 7.5 and these hit right over the knee. The only thing is that I wore them a few times with thicker socks when it was cold and now they slouch a bit. I'm keeping them but next season I'm looking at boots with zippers.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 28, 2012

Anonymous

from Madison, WI

Loved how these boots looked online, however, I was a little disappointed as I was hoping for a warm cognac color, but when they arrived, the boots look more like a dusty-worn cognac color. I usually wear a 7, tried going the 1/2 size up as another reviewer suggested, but they were still really snug. Ended up going with an 8.5 instead- they're a little loose when I'm wearing tights, but fit perfectly with socks. The only other complaint, the ankle part just above the straps kind of slides down, giving you that slouchy kind of look.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 7, 2013

Anonymous

from Grand Rapids, MI

Super hard hard to pull on and the lining gets messed up at the heel as you pull them on. The fabric bunches a lot at the back of the ankle. The leather is nice and soft and they are very comfy. Other than the bulge behind the ankle, they're really cute!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 26, 2013

Amy

 

I knew these would be too wide, but I didn't expect that the width would all be in the front. It was as though the shaft came up too soon (that's what she said), putting all the extra space on my shin. They also felt a bit narrow and I would have to order a half size up in order to wear with proper socks. On the upside, the material felt nice and I liked the style (other than above issues).

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 10, 2013

Smita

from DC metro

I've been desperately hunting for a pair of black boots since my favorite pair went out of commission in November. Unfortunately, this is not the pair. The ankle looks strange because it's too wide, and the shaft of the boot is too wide for my calves. A little disappointed - just not the style I was looking for, I'll be returning.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 22, 2013

Paula K

from Philadelphia, Pennsylvania

Sigh, I really wanted to love these shoes, the style is exactly what I wanted and I searched endlessly for them. However, the quality of the actual shoe leaves so much to be desired. The first pair were far too small/narrow and had glue on then the second pair the synthetic leather was already ripped and the third pair had unfinished edges where the bootie portion meets the shaft of the boot. I ended up keeping these because the style was right but I would not recommend these to anyone based on the quality and the price was definitely high for something that is so poorly made. If I had found something similar by another brand I would have bought that instead. These shoes will last a season if I'm lucky. On another note, Zappos customer service was wonderful with all the returns.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

January 20, 2013

Anonymous

from Iowa City, IA

I had to send these back because they did nit fit at the top of my thighs. I have big thighs, so this will not be an issue for those with normal-sized thighs. They also did not look very well-made, like maybe a cheap pair of boots.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

January 13, 2013

Anonymous

from Boston, MA

I have a high arch and instep, so I had a lot of trouble getting my foot in the boot and there's not as much give in the bottom as on the top. I haven't had this problem with boots before but I have to return them, I think if I actually wore them to walk around, they would break! I do like them. For me (I'm 5ft4), they are over the knee. They might be a little cheap looking, but, hey, they are inexpensive boots, what do you expect?

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble