2-day-shipping

Chinese Laundry Tremendous Reviews

38 reviews
total

Overall Rating:

6%Rated 5 stars

17%Rated 4 stars

56%Rated 3 stars

17%Rated 2 stars

6%Rated 1 stars

Customer Fit Survey:

68% "Felt true to size"

87% "Felt true to width"

66% "Moderate arch support"

Additional 18 Tremendous Chinese Laundry Reviews

1

 

October 3, 2012

Charlene

from SF, CA

I almost always order a half size up in boots, but since this was my frist pair of Chinese Laundry boots I decided to get my actual size (size 5). Shipping was super fast..tried them on the they were the perfect fit! Only downside is I wouldn't be able to wear them with thick socks or jeans. I contacted customer service and they guided me through their exchange process and even refunded the difference of what I had orginally paid since the price had dropped! Got my shoes next day and VERY SATISFIED with this purchase. I ordered the slate color and love the shoe!! Comfort and style all in one! Thank you Zappos you are the best!!!!!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 30, 2013

Nina

from NYC

They were a bit tight so I would recommend going up half a size. They also look kind of cheap, but they were so I'm not that surprised. Not a bad boot to have though, when you want to wear something you aren't too worries about messing up.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

 

January 29, 2013

Michelle

from Las Vegas

Super cute shoes, lots of compliments, true to size. I'm 5'5 size 7.5 and these hit right over the knee. The only thing is that I wore them a few times with thicker socks when it was cold and now they slouch a bit. I'm keeping them but next season I'm looking at boots with zippers.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 28, 2012

Anonymous

from Madison, WI

Loved how these boots looked online, however, I was a little disappointed as I was hoping for a warm cognac color, but when they arrived, the boots look more like a dusty-worn cognac color. I usually wear a 7, tried going the 1/2 size up as another reviewer suggested, but they were still really snug. Ended up going with an 8.5 instead- they're a little loose when I'm wearing tights, but fit perfectly with socks. The only other complaint, the ankle part just above the straps kind of slides down, giving you that slouchy kind of look.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 7, 2013

Anonymous

from Grand Rapids, MI

Super hard hard to pull on and the lining gets messed up at the heel as you pull them on. The fabric bunches a lot at the back of the ankle. The leather is nice and soft and they are very comfy. Other than the bulge behind the ankle, they're really cute!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 26, 2013

Amy

 

I knew these would be too wide, but I didn't expect that the width would all be in the front. It was as though the shaft came up too soon (that's what she said), putting all the extra space on my shin. They also felt a bit narrow and I would have to order a half size up in order to wear with proper socks. On the upside, the material felt nice and I liked the style (other than above issues).

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 10, 2013

Smita

from DC metro

I've been desperately hunting for a pair of black boots since my favorite pair went out of commission in November. Unfortunately, this is not the pair. The ankle looks strange because it's too wide, and the shaft of the boot is too wide for my calves. A little disappointed - just not the style I was looking for, I'll be returning.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 22, 2013

Paula K

from Philadelphia, Pennsylvania

Sigh, I really wanted to love these shoes, the style is exactly what I wanted and I searched endlessly for them. However, the quality of the actual shoe leaves so much to be desired. The first pair were far too small/narrow and had glue on then the second pair the synthetic leather was already ripped and the third pair had unfinished edges where the bootie portion meets the shaft of the boot. I ended up keeping these because the style was right but I would not recommend these to anyone based on the quality and the price was definitely high for something that is so poorly made. If I had found something similar by another brand I would have bought that instead. These shoes will last a season if I'm lucky. On another note, Zappos customer service was wonderful with all the returns.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

January 20, 2013

Anonymous

from Iowa City, IA

I had to send these back because they did nit fit at the top of my thighs. I have big thighs, so this will not be an issue for those with normal-sized thighs. They also did not look very well-made, like maybe a cheap pair of boots.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

January 13, 2013

Anonymous

from Boston, MA

I have a high arch and instep, so I had a lot of trouble getting my foot in the boot and there's not as much give in the bottom as on the top. I haven't had this problem with boots before but I have to return them, I think if I actually wore them to walk around, they would break! I do like them. For me (I'm 5ft4), they are over the knee. They might be a little cheap looking, but, hey, they are inexpensive boots, what do you expect?

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 4, 2013

Shauna L

from Waterford, MI

PROS Soft leather. Beautiful grey color. Robin Hood styling. CONS No footbed support. Despite both a rear stretch panel and the boot being listed as 15 3/4" circumference, my 14.5" calf (measurement includes tight skinny jeans) fits tightly in the boot. It is so tight that to put the boot on, it pushes/bunches up my skinny jeans at the knee. Whew that's tight!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 18, 2012

Amanda

from United States

I wear a size 7.5 and I could barely get my foot into the boot with my sock on. I'm going to order a full size up, I guess. The leather was of expected quality. The shaft is snug which is what I wanted so I hope getting a larger size wont result in a larger shaft.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 25, 2012

Annie

from Columbus, Ohio

I love the color even though they are not leather. They scuff easily. They do slouch a bit at the ankle. There is little to no arch support despite having a wedge. The fit was awkward especially across the ball of my foot. They run a bit narrow. I kept them because I wore them out of my house and did not think it was fair to return them at that point. After wearing them since they have stretched a bit but they are still not the most comfortable boot by far.

Brands I'd also recommend: Steve Madden

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

November 19, 2012

T

from NC

Love the way these look, but they were too "slouchy" for my taste. Too much room in the calf and loose in the ankle - not the streamlined look I was going for.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

 

February 26, 2013

Anonymous

 

These boots are extremely cheaply made. Mine scratched within one day of wearing them around the house! The leather was very thin and cheap feeling. I would definitely not recommend these boots if you are looking for reliable winter boots. It's too bad because they are super cute and were pretty comfortable.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 2, 2013

Ashley

from United States

I would not buy these boots! They do not stay up at all. I walk for a few steps and they are all bunched up at my ankle. They elastic also stretches out and looks terrible. I, unfortunately, bought them when they weren't on sale and wish I could return them. I really dislike them.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 18, 2012

Natalie

from Oregon

They boots are really cute on picture and in person but when tried them on I new right away that I'm going to be returning them. I wear a size 5.5 in shoes so I always get a size 6 in boots so I can wear them with socks and these boots are so uncomfortable and I have pretty skinny feet so that says a lot. Plus on the ankle part it just sags way to big.

Brands I'd also recommend: Steve Madden

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

February 4, 2013

Anonymous

from Los Angeles

So I got these boots today and was immediately pleased and loved them once I had them on. They are so cute! Then I noticed a defect on the stitching on the boot where the buckle falls over the front. It is cut poorly so the white is showing in the seam. That sucks. Now I have to return them but I like them so much that I am getting a second pair, hopefully they will be fine.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble