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New Balance WW411 Reviews

121 reviews
total

Overall Rating:

84%Rated 5 stars

4%Rated 4 stars

4%Rated 3 stars

8%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

87% "Felt true to size"

83% "Felt true to width"

50% "Moderate arch support"

115 are "Favorable"

Most Helpful Favorable Review

Posted 9/17/13
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I have plantar fasciitis in both feet and this is my favorite shoe. The insole lifts up easily so I can easily insert my custom orthotics and the shoe still comes up far enough on my ankles. I have the black and the white.

vs

6 are "Critical"

Most Helpful Critical Review

Posted 4/2/13
Overall Rated:2 stars!
Comfort Rated:5 stars!
Style Rated:3 stars!

I've worn New Balance walking shoes for years and have always worn the same size. I was surprised that these shoes seemed so big on my feet, and when I held the sole up against my previous pair, these were a half inch longer! Much too big; I'm returning them and think I'll try another brand this time.

Additional 101 WW411 New Balance Reviews

1 2 3 4 5

3 people found this review helpful  

October 26, 2012

Anonymous

from Fair Oaks, CA

The shoe is much to narrow. I depend on New Balance for a wide shoe (D)with a generous toe box. This shoe did not fit well at all. I will try a EE if they make it.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 17, 2013

Anonymous

 

I normally love New Balance shoes. For some reason these did not work for me. I felt like I had been on my feet for 24 hours after 10 hours.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 29, 2014

Cathy G

 

I bought these to wear as nursing shoes. The white shoes just get too dirty too fast. I have worn New Balance Walking/Running shoes for years. What was different, for me, was that Zappos has a much better selection of styles and colors. I use custom orthotics for arch support. The included shoe linings are easily removed so I can use the orthotics.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 24, 2014

Anonymous

from Greenville, SC

Trying to find shoes that fit super narrow feet is a real adventure. New Balance does not have a slim, which I need, but their narrow works well with medium weight socks. Comfortable fit with room to wiggle toes. Wish it had been available in bone instead of white.

Brands I'd also recommend: Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 21, 2014

Anonymous

from Seattle, WA

New Balance is best fitting sneaker for narrow feet. Also fits my orthotics. Very comfortable, yet look 'dressy' enough to wear with Dockers/casual wear

Brands I'd also recommend: Munro

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 18, 2012

Anonymous

from Phillygirl

Great shoe for work/walking. I am on my feet most of the day for a 10 hour shift and my feet are great at the end of the day. Whether you are walking on a flat or hilly surface these shoes feel stable and no ankle turning with this shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 16, 2012

Anonymous

from Orlando FL

Been searching for comfortable black work shoes for some time. Tried some New Balance every day shoes and loved them but couldn't find any in black in the retail stores. While searching the Internet, I found Zappos had the biggest selection. I went for this style because it most closely resembled the shoes I already have. They have a nice open toe box and good support. I love them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 8, 2013

Anonymous

 

I love New Balance sneakers so much that my husband and the kids wear them as well. I have been wearing the WW811 for years and it was time to retire them. I looked for other New Balance sneakers that have the Last: SL-2 like my WW811 pair. I saw these and bought them in a 10W like my other pair and when I got them and put them on they are not nearly as wide as my WW811. There is no wiggle room for my toes. I will be sending these back and keep searching for sneakers.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 7, 2013

KATRINA

from OHIO

I personally love Zappos and never had a complaint about anything but these shoes looked like they would work I wore them around the house and they were fine but then once I wore them to work the shoes are not right for me no arch support I got wide feet they were even wider and too big not comfortable now I can't return them because I wore them to work for a week so I ordered a different pair and this time Sketchers I hope they work after reading the reviews.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 29, 2015

Judy M

from Detroit, Michigan

Very comfortable. Good support. I walk a lot and these are great!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 20, 2015

Anonymous

from Ocean Shores, WA

This shoe is true to size although it is a little loose on my narrow heel. I can walk without pain from my Morton's neuroma when wearing these shoes. Great for walking the dogs or wearing all day and did not require a "break in" period. I would buy another pair.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 8, 2015

Anonymous

from Lake County, CA

This is the second pair of NewBalance shoes I have purchased and they are the most comfortable shoes I have! Super fast delivery and no s/h charges.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 30, 2015

Margaret Y

from Hot Springs Village, AR

I have worn narrow New Balance tennis shoes for years. Love them! With Zappos they are always delivered timely, well packed and ready to wear! So convenient!

Brands I'd also recommend: Most do not have N widths

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 26, 2015

Anonymous

 

I've purchased New Balance before and have always liked them. I need a good support because of feet problems. Have my husband & I have both ordered from Zappos before & never had a problem. If for any reason you can return with free shipping. We would highly recommend using this website.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

 

May 24, 2015

Anonymous

from Maryland

I love these shoes. Bought them for work. Extremely comfortable. If they were a bit more stylish, I would wear them outside of work too!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 23, 2015

Anonymous

from NJ

These are comfortable. My kids made fun of me though - call the my Frankenstein shoes. What do I care though - they feel great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 23, 2015

Anonymous

 

I love wearing it. It had helped support the arch, feeling great when walking as I have a bunion and no pain. I recommend you buy and try it.

Brands I'd also recommend: n/a

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 20, 2015

Joyce L

from Raleigh, NC

I trust New Balance because their sizing works well for me. Trust Zappos to have a good selection in my size which is normally unavailable in brick-and-mortar stores.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 15, 2015

Anonymous

from Muncy PA

I always buy New Balance for comfort and reliability to wear at work. I am on my feet 8 hours a day, mostly walking to and from departments. I can't stand it when my feet hurt. I don't have that with these shoes at all. It's only been with this latest pair, but they felt about a half size too large. I didn't realize it until I'd worn them. I think it's a fluke in the making, tho. I've not had this problem with NB before.

Brands I'd also recommend: Saucony

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 13, 2015

Deedee L

from Florida

I bought these for my trip to Paris. We walked six to eight miles each day and my normally painful arthritic feet didn't hurt with these shoes. With limited suitcase space, I needed a comfortable and supportive 7.5 wide shoe that I could wear all day, every day, and this pair was perfect.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 4, 2015

Charlotte M

from Eastern Virginia

This is the place to shop: Zappos! Great selection. Very fast delivery. Efficient refunding if necessary (like when you order two sizes to see which one fits). I think of this place first in shoes...and its selection is growing. Stay tuned.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 14, 2015

Ruthe G

from United States

This is the second pair of New Balances that I have ordered from Zappos. The shoes are true to size - no need to try and return them. I love Zappos and their great service.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

March 30, 2015

Terri J

from United States

This is a great shoe if you have wide feet and enjoy extra toe room. Insole easily removes for orthotics, too! The price at Zappos is the best! Love these shoes!

Brands I'd also recommend: Rockport, Saucony

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 28, 2015

Judy M

from Laurel, MD

I am an elementary school teacher, on my feet for many hours each day. I can no longer wear fashionable shoes with heels, and have to go for comfort. These shoes are comfortable. I wear them with slacks and they do not scream "sneakers!"

Brands I'd also recommend: I have the same shoe in white.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 23, 2015

Diana C

from Colorado

So far I think the shoes are going to work out okay. The insoles are not as soft as I would have liked for them to be but I will adjust or buy and add one.

Brands I'd also recommend: Niki

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble