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New Balance WW411 Reviews

53 reviews
total

Overall Rating:

80%Rated 5 stars

8%Rated 4 stars

4%Rated 3 stars

8%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

87% "Felt true to size"

73% "Felt true to width"

54% "Moderate arch support"

49 are "Favorable"

Most Helpful Favorable Review

Posted 9/17/13
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I have plantar fasciitis in both feet and this is my favorite shoe. The insole lifts up easily so I can easily insert my custom orthotics and the shoe still comes up far enough on my ankles. I have the black and the white.

vs

4 are "Critical"

Most Helpful Critical Review

Posted 10/26/12
Overall Rated:2 stars!
Comfort Rated:1 stars!
Style Rated:5 stars!

The shoe is much to narrow. I depend on New Balance for a wide shoe (D)with a generous toe box. This shoe did not fit well at all. I will try a EE if they make it.

Additional 33 WW411 New Balance Reviews

1 2

1 person found this review helpful  

October 22, 2013

Anonymous

from colorado

Really like the shoes. The first time I wore them we walked all over Santa Fe. The only thing I don't like about them is the tongue comes up to close to my ankle.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

February 17, 2013

Anonymous

 

I normally love New Balance shoes. For some reason these did not work for me. I felt like I had been on my feet for 24 hours after 10 hours.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 8, 2013

Anonymous

 

I love New Balance sneakers so much that my husband and the kids wear them as well. I have been wearing the WW811 for years and it was time to retire them. I looked for other New Balance sneakers that have the Last: SL-2 like my WW811 pair. I saw these and bought them in a 10W like my other pair and when I got them and put them on they are not nearly as wide as my WW811. There is no wiggle room for my toes. I will be sending these back and keep searching for sneakers.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 7, 2013

KATRINA

from OHIO

I personally love Zappos and never had a complaint about anything but these shoes looked like they would work I wore them around the house and they were fine but then once I wore them to work the shoes are not right for me no arch support I got wide feet they were even wider and too big not comfortable now I can't return them because I wore them to work for a week so I ordered a different pair and this time Sketchers I hope they work after reading the reviews.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 2, 2013

Mary S

from Deming, NM

I've worn New Balance walking shoes for years and have always worn the same size. I was surprised that these shoes seemed so big on my feet, and when I held the sole up against my previous pair, these were a half inch longer! Much too big; I'm returning them and think I'll try another brand this time.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 20, 2014

Sarah S

 

I needed new shoes to wear to work, most people get Shoes for Crews but I love New Balance. I don't like that they are completely black all over, but they fit in with my work dress code and they are comfortable. Feet felt great from day one wearing these.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 17, 2014

Anonymous

from California

I like this over many other brands in this type of shoe. I wanted the velcro opening. I did have to go 1/2 size smaller.

Brands I'd also recommend: Don't know

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

April 5, 2014

Teresa K

from Austin Tx

My wonderful Zappos review: sadly my gift arrived too small. I was amazed that everything - I mean everything - was dealt with easy as pie. No long hold on phone. New selection shipped before returns were received. CS rep knew products & made good suggestions. Staff was enthusiastic, so nice to have a positive voice, really. And did I say, no hold time on phone. Thanks.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 15, 2014

Anonymous

from Los Olivos

I am very pleased with these shoes. I have been a Reebok fan for years, but they discontinued the model that I liked and I could not find another one. These fit the bill. I have fairly wide feet and they fit me well.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 25, 2014

Anna S

from Jordan, New York

I work as a RN and have had surgery on both of my feet. These shoes are the only ones I can wear to work in they are extremely comfortable and would not buy anything else.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 14, 2014

April R

from Mays Landing, New Jersey

I am so impressed by Zappos. I went to the local mall to find New Balance sneakers with velcro to come home without a purchase. I started surfing the internet and found this site. Not only did they have the sneakers in my size (12 womens)and color I wanted, but I ordered them and received them the very next day! Wow...I was concerned since my knee surgery was in a few days and at the 23 hour, here's my purchase (which was also a the best price I had ever paid for this brand) in hand! Great site, value, free shipping and extremely fast delivery time. Great customer service too.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 12, 2014

Patsy R

from Charlotte, NC

I had a pair that had the orthopedic insert in the shoe. When I would walk it sound like I was walking in wet shoes. I found the New Balance shoe and my fitted inserts work great. I would recommend this walking shoe to everyone who has feet problems. They are wider on the bottom and gives you a lot more balance. I will be buying another pair.

Brands I'd also recommend: Orthahell flip flops & Naturalizers

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 5, 2014

Anonymous

 

I bought these for my middle-aged sister, who is heavy and needs plenty of support in a shoe with no laces, but doesn't like "old lady" shoes. She finds these very comfortable and perfectly supportive enough for her workouts, which are on the light side. These tennies also look relatively sporty and not as clunky as some similar styles, and, at least when I purchased them, they were reasonably economical compared to the others.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

January 4, 2014

Anonymous

from New Orleans, LA

I love these shoes! They are true to size and width. They are comfortable and have pretty good arch support. I was having hip and back pain before I bought these shoes due to the fact my old shoes were worn out. Now my hip pain is almost gone and my back pain is much better.

Brands I'd also recommend: Brooks

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 12, 2013

Anonymous

from Panama City, FL

I finally found a great walking shoe for a reasonable price. I ordered & returned 5 other sneakers, various brands & prices, due to improper fit in my narrow heel. This shoe in wide width fit the toe area perfectly and does not slip on my heel. Doing business with Zappos is such a pleasure, especially the free shipping on orders & returns. Thanks Zappos.

Brands I'd also recommend: I am sold on New Balance

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 2, 2013

Patty M

from United States

I love my New Balance shoes they are great. I am on my feel all the time and my feet use to hurt, but with new balance I have not pain at the end of the day!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 2, 2013

Patty M

from United States

I love my New Balance shoes they are great. I am on my feel all the time and my feet use to hurt, but with New Balance I have not pain at the end of the day!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

November 16, 2013

Anonymous

from Eureka, MT

These are comfy, practical and lightweight. The roomy toe box gives me space to spread my crooked toes in comfort. My only complaint is that the shoelaces are way too long.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 16, 2013

Sandi P

from Oakley, KS 67748

I love my new New Balance shoes. They are just as I ordered and more. Thank you very much for the awesome product! And the awesome service!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 5, 2013

Anonymous

from New York City

The New Balance leather, walking sneakers that I bought from Zappos are great. The fit is PERFECT, and so is the look. I feel like I am walking on air when I wear them. The price could have been a bit better. My friend bought them on the internet for less.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 20, 2013

Anonymous

 

Very comfortable, true to size, I wear them all day when I work and they provide good support. Thinking about buying a second pair.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 14, 2013

Debbie P

from Tampa, FL

I can't believe how comfortable these shoes are. I work in a laboratory on my feet all day, and these shoes are very comfortable. (Also, all my other coworkers' sneakers "squeak" on the floor, but these are very quiet.) No break-in period.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 25, 2013

Andrea G

from Chicago, IL

I have foot troubles (arthritis and achilles tendon issues) and these shoes are very comfortable. The cushioning on the back of the heel and the support in the sole help keep my tender feet happy.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 12, 2013

Elizabeth A

from Fayetteville, AR

I had bought New Balance shoes locally before and wanted another pair, but couldn't find them in a wide size. I had used Zappos before and love the speed and free shipping both ways, so I decided to try this pair. These walking shoes are great! They cradle my narrow heel comfortably while giving my wide width toe area plenty of room. The only downside for my feet is they seem a little too long and a little too wide in the toe box. Comfortable arch and sole give me plenty of spring and balance in my step.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 10, 2013

Anonymous

 

Smaller than this style number in past years. I have been buying this shoe for years and loved it - until now.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Zappos Family Core Value:

10. Be Humble