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New Balance MW411 Reviews

73 reviews
total

Overall Rating:

68%Rated 5 stars

20%Rated 4 stars

8%Rated 3 stars

4%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

90% "Felt true to size"

81% "Felt true to width"

70% "Moderate arch support"

68 are "Favorable"

Most Helpful Favorable Review

Posted 3/27/13
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I purchased these shoes based on the previous Las Vegas dealer's recommendation. I also work in a casino and stand about 10 hours a day. I have a 4E wide foot, and have spent years trying to find a comfortable work shoe. These are the best I've found so far, and I also purchased Sole insoles to replace the flimsy inserts that come with the shoes. I highly recommended these for someone who stands on their feet all day.

vs

5 are "Critical"

Most Helpful Critical Review

Posted 3/14/14
Overall Rated:2 stars!
Comfort Rated:3 stars!
Style Rated:3 stars!

I purchased the MW411 for price and fit but am very disappointed in durability. I have purchased three pairs of this model over a couple years and I always have the same problem with the souls coming apart after 70 days. Most shoes I've worm loose their support after a few months anyway, so I didn't fret too much about the souls. I'm sticking with New Balance for fit and comfort but moving on to another shoe model.

Additional 53 MW411 New Balance Reviews

1 2 3

 

September 5, 2015

Anonymous

from Virginia

They meet the requirements for my child's school uniform code and seem sturdy, but I will need to replace the shoelaces since the laces provided are comically long and look like a tripping hazard.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

 

August 25, 2015

Anonymous

from Memphis, TN

I bought these for my son for marching band. He is required to wear a solid white shoe (which is harder to find than you might think). These are well constructed. He reports that the are supportive and comfortable, even for a parade route that is several miles long.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 19, 2015

Anonymous

 

I am very disappointed with these shoes. I wore them for one month and sections of the sole began falling off. They appeared to be glued on. They are terrible quality. This is the first pair of New Balances that I have had problems with.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 19, 2015

MARGARET M

from Texas

After my husband was fitted with diabetic and they didn't fit after two tries, I ordered these. They come in extra wide and have a deeper toe box than the shoes the expert tried to fit him with. These are perfect and fit his foot very good. Will order again.

Brands I'd also recommend: Sketchers

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 17, 2015

Anonymous

from Elkton, Maryland

I ordered 2 pairs of these shoes last November. When I began wearing the second pair, the front piece separated from the rest of the shoe. Upon calling customer service they immediately sent out another pair of shoes which arrived the next day. I am very pleased with the service.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 12, 2015

Douglas W

from Roanoke, VA

A month or two ago I bought this shoe in white along with another New Balance black shoe and a white Reebok, all size 12 EEEE. Of them all, the only one that fit was the white MW411 so I returned the others and bought the black MW411. Both pairs have a wide toe box, pretty good arch support, and are not too wide for my feet.

Brands I'd also recommend: Reebok

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 1, 2015

Jack M

from Syracuse, NY

Pretty much the same as my previous pair with comfort & ease of walking being the objective. The objective was met.

Brands I'd also recommend: ASIC, Reebok

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 23, 2015

Jon T

from Orem, UT

These New Balance shoes are cheaply made (China), uncomfortable, with the narrow toe box typical of most shoes today. What's happened to NB? Zappos is excellent as always!

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

July 20, 2015

Anonymous

 

Nice shoes, very comfortable with very little arch (which is what I wanted). Had the shoes within 2 days, Zappos just got a new customer.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 12, 2015

Anonymous

from Chicago, Il.

An excellent walking shoe. This is my second purchase of this shoe. Well made, comfortable and very good quality. Zappos did a very good job of packaging and getting the shoes to me quickly! Very pleased.

Brands I'd also recommend: This brand is the best I've found.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 11, 2015

C .

from California

Zappos did an amazing job! We received our shoes when they said they would arrive. The shoes were exactly like we expected. We are going to buy all of our shoes through Zappos.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

July 8, 2015

David

from S

Delivered faster than expected. Shoes fit great! Which for me is a relief since I wear a 4E width. My coworker always ordered from Zappos, and I always wondered why. Now I know why!

Brands I'd also recommend: Avia

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 21, 2015

Wayne C

from Las Vegas

All New Balance Shoes with the SL-2 last are very comfortable. The 411 is best value for money of the group.

Brands I'd also recommend: New Balance SL-2 last shoes stand alone, no others compare

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 10, 2015

Anonymous

from San Antonio, Texas

They fit well, and have a natural curvature just right for walking. I might order the black ones if I can't find my ol' favorite. The 677.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

May 29, 2015

John O

from Norfolk, VA

This shoe matches the contour of my feet as well as any shoe I have owned. In addition, the orthotic insert provides the right balancing for my feet. (I have been experiencing pain below one knee when wearing other shoes, and have no problems with these shoes.) I have only had the shoes for few days, so I cannot comment on durability.

Brands I'd also recommend: That is actually something I would like to know. I like the New Balance fit for my feet, and would like to try other brands with a comparable fit.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 20, 2015

Jeffery R

from Chicago, IL

Bought as a work shoe (massage therapist who is on his feet about 25 hours/week). Sturdy and practical, if not fashionable or particularly pretty. Does the job well though.

Brands I'd also recommend: Brooks

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 27, 2015

David B

from Arizona

I have narrow, flat feet which has made it difficult to find shoes that didn't cause walking problems. Last year I bought a more expensive and "higher tech" NB walking shoe but ended up not able to use them. These don't impose themselves on my feet the same way the others did and now I can enjoy long walks again. The roomy toe box is a great help.

Brands I'd also recommend: Ecco

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 3, 2015

Anonymous

from Silver Spring, MD

I have these shoes that I bought in a store which are white and old now. So I ordered the same shoe. I ordered size 8 M, first shoe to arrive was clearly mislabeled and was actually a 7.5 M. I was about to send them back, but they fit my husband. So I gave them to him and ordered again. I ordered an 8 M again. This time the length was right. What I didn't notice is that they are too wide. But by the time I realized they are too wide, I could not send them back. I am wearing them, but I will have to buy a pair of shoes that fits better. These are just for looks. So I do not recommend ordering these shoes from Zappos, because I'm pretty sure the shoes I got are an 8W and not an 8M and thus mislabeled again. This is not Zappos fault but the manufacturers fault. I will be buying my shoes in a walk-in store.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

January 21, 2015

Anonymous

from New York

My friend just became a dad so I got him these shoes to help usher him into fatherhood. After receiving his new dad shoes he won't shut up about his kid. The only negative thing I can think of is that he tells awful jokes now. Especially when wearing these shoes. For instance he got a haircut and I said 'hey man, did you get a haircut?' and quickly retorted with 'no I got them all cut!' He laughed himself to tears while everyone else groaned. It seems the shoes have given him a bit dad strength as well.

Brands I'd also recommend: Tommy Bahama, Dockers, Lee Jeans

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 2, 2015

Virginia E

from Succasunna, New Jersey

The New Balance shoes that I purchased for my husband are wonderful. He has diabetes and his skin is dry and cracks. He feels no discomfort at all when he is wearing these shoes.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 5, 2014

Mike M

from Alaska

Bought these to wear for a musical with dancing. Needed something comfortable with supporting soles. These fit the bill.

Brands I'd also recommend: Keen

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 11, 2014

Jim A

from Ballentine, SC

Awesome service! Delivered my purchase earlier than promised! You cannot say that very often.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 12, 2014

Anonymous

 

An excellent and light weight shoe. Perfect "grip type" sole. I wear them when I attend fencing class. They fit great, are true to size, and are very comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 27, 2014

Anonymous

 

Good looking and comfortable shoes. Great price. Only issue is that they run a bit narrow. I wear a 2E comfortably, but in these a 2E was fairly tight. I decided they would break in, and they are, but next time I'll probably try a different shoe.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

August 14, 2014

Jason

from Miami

These 4E version of these MW411 are almost an entire inch narrower than the 4E version of the New Balance MX608v3. If you have especially wide feet these MW411 will be too small. After calling New Balance they say to try the MW577 instead, as they are even wider than the MX608v3. I have ordered the MW577 and we will see if they fit...

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

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