Barbara

from New York, New York

These boots are fabulous. They do run a good 1/2 size large, probably more if your feet are narrow. Before purchasing these stylish boots, I read the other reviews, and saw the complaints about the discoloration of white residue. I own other Hunter Boots, and the whitish discoloration is normal, if you don't clean the boots. The discoloration is easy to eliminate and prevent! These boots are too good to be misunderstood. Please purchase the Hunter Brand spray bottle of Boot Buffer liquid, and the Instant Shine buffer. These two products easily clean off the whitish residue, and your boots will polish to a high gloss sheen. I keep a soft terrycloth towel that is dedicated to polishing my other Hunter Boots. I've learned that if I simply polish the boots with the soft towel the moment the shine diminishes, the residue never builds up. My first pair of Hunter Boots were purchased in 2009. They are as shiny black today as the day I bought them. I live in New York City, so the boots get a lot of wear in the winter. My new and stylish Hunter Arnie boots arrived today. I ordered black. They came out of the box absolutely gray from the residue. I did have to apply some elbow grease, Boot Buffer spray and Instant Boot Shine. And my trusty soft terrycloth towel. With little effort, my Arnie's are now beautiful and shiny. I can't wait to wear them tomorrow!

Anonymous

Okay, what's up with Hunter. Where is it being outsourced...gee. I wonder. I have an old pair of Hunters made in Scotland. The quality is outstanding. But whoever is running quality control needs to step it up. I am very discouraged that I repeatedly have to return these boots in order to get a decent pair. A size 9 in these was a 10 so I need an 8. In the wedge edition the size 8 fit like a 7 and was narrow...get it together guys, losing fan base very quickly. I do think that if they are being delivered they should look good. Why isn't an oil towel or something delivered with them? For god's sake....they are new. Should look new! I will say Zappos is easy to return things to, which is good if you are trying to fit yourself into these boots.

Mary

from Los Angeles

So disappointed! I've been wanting these boots for a long time and finally decided to order. I read the previous reviews about the white residue, but decided it couldn't be that bad... well, I was quite wrong. Mine looked like they were shipped covered in flour! Seriously, how could Zappos ship a pair in the condition these were in? I have been a loyal customer of Zappos for many years and this is my first major disappointment. Other than the white residue the boots are amazing. Very comfortable for the size heel and the style is awesome. I'm returning this pair and will try for a better pair, but I'm not holding my breath given the other reviews.