holiday-shipping

Softspots Hugh Reviews

39 reviews
total

Overall Rating:

28%Rated 5 stars

16%Rated 4 stars

32%Rated 3 stars

12%Rated 2 stars

12%Rated 1 stars

Customer Fit Survey:

46% "Felt true to size"

41% "Felt true to width"

69% "Moderate arch support"

25 are "Favorable"

Most Helpful Favorable Review

Posted 2/27/12
Overall Rated:3 stars!
Comfort Rated:5 stars!
Style Rated:3 stars!

Be careful with these. I ordered my regular size and couldn't keep them on my feet. The back kept flopping up and down like a flip flop. Not sure if they were too big or if it was just the style. Returned them.

vs

14 are "Critical"

Most Helpful Critical Review

Posted 3/28/12
Overall Rated:2 stars!
Comfort Rated:3 stars!
Style Rated:4 stars!

Ordered 1/2 size smaller than normal. Shoe is still too big and it is very wide even though it is marked as narrow. Sizing off all around. Huge disappointment.

Additional 19 Hugh Softspots Reviews

1 2

2 people found this review helpful  

April 7, 2012

Anonymous

from Hoover, Alabama

This is a very cute, but painful shoe. The way the shoe is cut, the edges of the shoe put five blisters on my feet, especially my heels. I love the way they look, but I will probably never wear them again. Regardless of the answer, I can't wear these cute, but painful shoes from Sofft.

Brands I'd also recommend: naturalizer

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 26, 2012

Anonymous

from Culver City

The heel on the 8WW was far too big, my foot kept falling out as I walked across the room. I also decided that they were not dressy enough for my needs.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 25, 2012

Janet K

from Kenosha WI

Created bleeding blisters on both heels the first time I wore them. Back of heel too stiff and high. Unfortunately, I didn't have other shoes with me to put on that evening.

Brands I'd also recommend: Clark's

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 22, 2012

Anonymous

from NC

Cute sandals, I tried them in my size, but these are a little narrow in the toe, so went with the next full size, the toe area was fine, but the way the back was (to big) I knew they would cause rubbing on my heal, and would stretch so much, I would be walking out of them.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

March 28, 2012

C. W

from Georgia

Ordered 1/2 size smaller than normal. Shoe is still too big and it is very wide even though it is marked as narrow. Sizing off all around. Huge disappointment.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 23, 2012

Carolyn R

from Colorado

I love the style of this shoe and I need a wide width. After reading the other reviews I decided to take a chance and buy my regular size 8 1/2 W. One shoe was too narrow and the other was wide enough but so long I could put 2 fingers behind my heel. So very disappointing. Back they went!

Brands I'd also recommend: .

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 20, 2012

Ilene P

from VT

Very nice looking shoe. It runs a bit tight. I ordered a 6M and need to return for a 6W. Ordered othe Soft Spot brand shoes and 6M fits fine

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 4, 2012

Anonymous

from Buffalo, NY

These shoes are even better than I had hoped! Comfortable on my problem feet and attractive too. Zappos service was, as usual, excellent!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 19, 2012

Linda

from Latrobe, PA

My first buy from Zappos will keep me coming back. Love how the shoes arrive the next day. EASY was the key for me. Thanks, Zappos.

Brands I'd also recommend: I love Clarks shoes too.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 9, 2012

Anonymous

from Wisconsin

I ordered this shoe in my normal size 7.5M and, like others, I found the toe of the shoe too narrow and the back of the shoe too stiff. Was looking for a very comfortable summer shoe, and this just didn't fit the bill. Was afraid to go up in size to get the toes big enough as I thought the heel would then be too big. Too bad. I loved the look of the shoe!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

1 person found this review helpful  

June 12, 2012

Msrychck

from St. Paul, MN

I have a very narrow heel so I get narrow shoes. These fell off my feet. Very wide. I ordered a size down (since they were a little too long - my fault) and I am hoping they will fit. I don't expect an arch support in sandals. These are really cute shoes and the sole should be good for moderate walking around.

Brands I'd also recommend: Naturalizer

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 14, 2012

Susan H

from Florida

I fell in love with these at first sight and ordered my usual size, 8W. The straps across the foot were barely wide enough and the heel was so big that I couldn't keep them on. I tried every shoe insert I could think of to fix it: heel pads, arch supports, orthotics, extra padding and nothing worked. All my other Softspots shoes were easy to fit with a heel pad and arch support but Hugh was impossible; he has to go back. My feet are wide, requiring WW in some shoes, instep is high and heels are a B, causing shoe shopping in general to be a struggle.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 13, 2012

Anonymous

from Chicago, IL

I liked these (ordered in two colors), but they are slightly big (I usually take a 4 1/2, but thought I could put insoles in) and Size 5 is the smallest size available. But also, the name Softspots is deceiving. They're not soft at all. The back of the shoe is stiff and rubs my ankles and the top of the shoe is also stiff. I'm afraid I'd have blisters in both places so I have to return them.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 28, 2012

Anonymous

 

Ordered my normal size (9.5 wide). Did like the style very much. The right shoe fit great; however, the left shoe was too tight. If the left shoe did stretch to fit better, I was afraid the right shoe would stretch and be too large. So back they went.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 23, 2012

Anonymous

from Chicago

Not a flattering shoe for those with wide feet. Would be better with an open heel.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 14, 2012

Anonymous

from Mountain View, CA

Sides are too loose, and the heel has too high a rise, so it rubs on the back of the ankle.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 20, 2012

Wastrox

from Northern VA

I too found the fit wide and I ordered a narrow. I'm returning them.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 22, 2012

Anonymous

from Iowa

Tried 3 different widths, M,W,WW in a 7 and then 7 1/2 could not keep shoe on, the heel slipped in ea size, was not snug enough, and toe box seemed too wide in all sizes, finally gave up and bought another name brand. Frustrating to have to return and return, but Zappos was great for trying.

Brands I'd also recommend: SoftSpots,Trotter

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 9, 2012

Anonymous

 

11W was too narrow, and the 11WW was too big. They felt stiff and dug into the back of my foot. I returned them twice.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

September 8, 2012

Anonymous

from San Diego CA

The size I usually buy was out of stock, so I thought I would take a chance, and try a narrower size but I was mistaken. Too bad. The shoes are very cute and I hope my size is available again some day.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

August 10, 2012

Anonymous

from Kansas City area

Ordered the Medium width but had to return because I walked right out of the shoes. Purchased the narrow width and found them to be rather wide too. Like the look so I am trying to wear them anyway.

Brands I'd also recommend: Naturalizer

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt wider than marked

 

Runs Narrow

Runs Wide

 

July 24, 2012

Anonymous

from Colorado

I was looking for something with a closed heel, and these fit the bill, while still being sandals.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 8, 2012

Anonymous

from Ohio

I liked this shoe quite a bit - the style, the overall fit, etc. are really good. My only issue with the shoe is the way it's built caused blisters on the tops of the big toe on each foot. This is from the way they wove the leather of the shoe on the toe box. I have since covered the spot that was rubbing with mole skin, but am surprised they didn't line that part of the shoe to begin with. The back heel of the shoes seem a bit stiff, but I've not worn shoes with that style in quite some time. These are dry weather shoes as they have very minimal traction on the bottom.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 7, 2012

Susie

from Illinois

I need to exchange these for a wide - much too tight! The arch support may be misleading - I have very high arches, and very few shoes have good support for me. But the shoes are very pretty, and I will replace them immediately.

Brands I'd also recommend: naturalizers, lite stride, born

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

August 7, 2012

Anonymous

from Castle Rock, CO

Funny shoe, nice improvement stylistically from traditional huaraches but hard to fit since I have one foot larger than the other. 12M was too tight on big foot, 12W 'way too loose on both feet. Nice style tho, too bad they don't work for me.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

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