Order Anytime, Free Shipping, Free Returns

Rockport Comfort Craving Pilot Path Mt Reviews

125 reviews
total

Overall Rating:

92%Rated 5 stars

4%Rated 4 stars

0%Rated 3 stars

4%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

55% "Felt true to size"

77% "Felt true to width"

68% "Moderate arch support"

108 are "Favorable"

Most Helpful Favorable Review

Posted 4/25/13
Overall Rated:4 stars!
Comfort Rated:4 stars!
Style Rated:4 stars!

These are the most comfortable pumps I've found. I have problems finding a shoe that fits, as I have a high instep, wide foot, but narrow heel, and I have a neuroma in each foot which causes me pain in the ball of my foot. After trying many styles (thanks Zappos for making it so easy to shop!) I tried these, and although I'm not pain free, they are definitely the best I've found. The sole is flexible, padded, and even has a moderate arch support built in. The wide width is wide enough (not overly wide) - and the shoe actually cups my heel so they don't slip up and down like so many wide width shoes do. I would definitely recommend them.

vs

17 are "Critical"

Most Helpful Critical Review

Posted 5/24/12
Overall Rated:2 stars!
Comfort Rated:1 stars!
Style Rated:5 stars!

I was excited to find these Rockport heels with the description of all the comfort features. I was looking for nice-looking pumps that would be at least a little comfortable. When I put them on, I thought they felt fairly comfortable. I wore them out once, & after about an hour, they were very uncomfortable. My toes felt pinched, & I had a blister on the outer side of my big toe from rubbing. The shoes were the right size, they fit fine, just were not at all comfortable. I did not feel these shoes had any extra cushioning or support, despite the claims in the description. They are now worn, so I can't return them, but I will never wear them again. They look great, but feel awful.

Additional 105 Comfort Craving Pilot Path Mt Rockport Reviews

1 2 3 4 5

1 person found this review helpful  

August 12, 2013

Lornita M

from United States

These shoes are so sexy, sophisticated and comfortable. I wish they had them in more colors. I am 60 and heels are always a worry when I am dressing up. Usually when I wear heels, I have to crawl to the car, crawl into the event and then sit the whole time until I have to reverse the process to go home. Finally I am able to look forward to being able to wear comfortable heels and being able to move around the entire time.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

July 1, 2012

Anonymous

from Los Angeles, CA

This is a very nice-looking pump and comfortable to wear and work in. We love them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Excellent arch support

 

Poor Support

Great Support

1 person found this review helpful  

June 18, 2012

Mary-Beth

from Tallahassee, FL

Love these shoes. Very comfortable right out of the box (why I love Rockport) with a classic, professional look making them perfect for work. Bottom provides solid grip when walking on tile.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 14, 2012

Anonymous

from Los Angeles, CA

I must have tried on a dozen pairs of black high heels before finding these. They are extremely comfortable and look great. Nothing flashy but they're perfect for work and look great with pants or a skirt. I usually wear between a 7.5 and 8 and went with the 7.5, which fit just right. I'm giving it five stars just because I thought it was impossible to find a comfy black heel, but I was pleasantly proven wrong.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 8, 2012

Anonymous

from Daisy, Maryland

Very comfortable but runs a bit large. I usually choose a slightly lower heel for when I have to run around a lot, but this one actually works without a problem.

Brands I'd also recommend: renzo fontanelli, weitzman, mbt, arche

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 26, 2012

Anonymous

from hoboken

I ordered a wide and it still feels a little tight. The leather isn't as shiny as in photo. A plain shoe that is fine for office, though really very little style.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 24, 2012

Rachel G

from Nixa, Missouri

I was excited to find these Rockport heels with the description of all the comfort features. I was looking for nice-looking pumps that would be at least a little comfortable. When I put them on, I thought they felt fairly comfortable. I wore them out once, & after about an hour, they were very uncomfortable. My toes felt pinched, & I had a blister on the outer side of my big toe from rubbing. The shoes were the right size, they fit fine, just were not at all comfortable. I did not feel these shoes had any extra cushioning or support, despite the claims in the description. They are now worn, so I can't return them, but I will never wear them again. They look great, but feel awful.

Brands I'd also recommend: Clarks, Soft Spots

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 2, 2016

Anonymous

from Norfolk, va

I haven't spent a day in these shoes yet, but trying them on I was pleasantly surprised! I never put a pair of shoes (esp heels) on without feeling discomfort. These I actually felt comfort. They are not quite as cute/sexy as another pair that I got at the same time - but I could imagine walking all day in them, vice the cuter shoes that I might be able to walk from the car to dinner and back in.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 28, 2016

Anonymous

from Menlo Park, CA

The shoes from this line run about a 1/2 size larger. I bought the wide width and they aren't super wide. They are a simple, fairly comfortable low to mid heel height shoe and I would recommend. They aren't super comfortable right out of the box, but the leather is soft enough to wear in over time. I have really hard feet to fit. Wide forefoot, narrow heel and I have never found a shoe that is comfortable from morning till night. Overall a good work shoe.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 17, 2016

Anonymous

from LA, CA

These are super cute, simple pumps. They fit a little big, and surprisingly, I will need a wider size (maybe because the toe is pointy?). Anyhow, I am pleasantly surprised at how cute and non-sensible these comfort-minded shoes are. Yay!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

January 29, 2016

Amanda T

from Denver, CO

I love these heels, absolutely the most comfortable pair of heels I have ever worn! I only ordered them because I read someone's review on another brand of heels about how comfortable Rockports are, so I tried, because I need comfort! I was not disappointed! I wore these several days in a row to work and was so impressed (and shocked) that my feet weren't in pain. My husband even commented that he was surprised to see me wearing them so frequently, as I would normally need to swap out shoes, to spread out the pain and discomfort level or give my feet a break. In the past, I couldn't wear a pair of heels for an hour without my feet hurting, so these heels are a working woman's dream shoe. I intend to buy even more Rockports in the future. Disclaimer: after wearing theses shoes on and off for a month or so and being thoroughly delighted, I did experience a little bit of soreness last night after wearing them on a very long 12 hour day (10 hours in the office + 2 hours of standing around for work happy hour), which can only be expected. Overall I love these shoes and highly, highly recommend!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 5, 2015

Brenda e

from iowa

I like the style of these shoes. Unfortunately, my bunion feet do not work well in the shoe. The toe is fairly pointy, and even in the wide, it was not comfortable enough for my fussy feet. They are going back.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 10, 2015

Anonymous

 

I purchased these for a business occasion. They were perfect - comfortable for lots of walking, finished my outfit nicely, and the heel height was conservative yet fashionable. I liked the sole because I did not have to worry about slipping on slick floors or stairs.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 28, 2015

Anonymous

from Trimble Mo

This was a nice basic classic black heel that I ordered in a 9 Narrow. Length was ok. Depending on shoe I usually wear a narrow but sometimes need a slim. This narrow was too wide especially in my heel area. Slipped off and I have a high arch. Not nearly enough arch support for me. A slim might have helped in the width but not the arch area.

Brands I'd also recommend: Vaneli

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

 

October 24, 2015

Alison K

from Chicago

Basic but professional looking shoe. Heel is perfect height - not too high to walk in. Wore these straight out of the box to an all-day job interview, for which I had to fly to another city at 5:30 am and didn't get back home until 11 pm. My feet started to hurt around 7 pm, but I think that's pretty good, considering the circumstances. These are the only pointy-heeled pumps I have found so far that will accommodate my bunion and they are very comfortable all around.

Brands I'd also recommend: Ecco

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 19, 2015

Susan

from New York

Comfortable and just the right height. I'm actually thinking of getting another pair in a different color.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 28, 2015

Anonymous

from Columbia, Missouri

Very seldom do I find a shoe that fits and is comfortable right out of the box. This shoe is true to size and comfort.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 20, 2015

Sandy S

from Colorado

These shoes are extremely comfortable and look great. They are perfect for work and look great with pants or a skirt. I usually wear a 7.5 and ordered the 7.5, but this shoe runs large. I ordered 7.0 and was still too big. I liked them so much that went ahead and ordered a third time! This time I ordered 6.5, which fits just right. I am giving 5 stars because I wore them all day and they are very comfortable.

Brands I'd also recommend: Don't know.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

 

June 20, 2015

Anonymous

from Texas

The most comfortable heels I own. I don't wear heels often, but these were worth buying. Classic color and style. I wear a 7.5 or 8 depending on the shoe and the 7.5 fit perfect.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 12, 2015

PH

from los angeles

I ordered several pairs of black pumps to try and find something comfortable yet classy for the office. These were a clear winner over the 7 to 7 pumps. I did need to order a half size down. Very soft footbed a stable heel. I wish these came in more colors.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 11, 2015

Katherina

from Utah

Needed a pair of black pumps for trade shows. Wear 8.5 B usually but with a growing bunion. Given that other reviews said it was true to width, went with 8.5B and they are perfect. Out of box on bare foot they hit right on my bunion but after wearing around for a few minutes, they relaxed and were very comfortable. I also tried wide version of Bela-Vita (awful cheap shoe) and Naturalizer Verra both of which felt tighter than this one.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 10, 2015

Emily K

from Washington, DC

I have wide feet and bunions so shopping for shoes--especially heels--is painful and frustrating. Of all the ones I tried, I decided to keep these because they felt the most comfortable and I think the leather will soften. I'm either 7.5W or 7W, but chose the 7W so they wouldn't slip off my heel (a problem with pumps).

Brands I'd also recommend: Vaneli

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 10, 2015

Elaine A

from Ohio

I am an average size person with fairly thin and medium to high arch feet; I usually wear a size 9 but these shoes run half a size too big. While the shoes are not great with arch support they are not horrible either. That said I usually have trouble with my higher arch support. Either way, I returned them for smaller size and they now fit well. I have yet to wear them out of the house. These shoes are the nice looking classic shoes that I needed.

Brands I'd also recommend: Clark

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 22, 2014

Marilyn

from CT

These are very comfortable and look great. I'm up and down all day. The heel is high, but not too high and they have a very professional, sharp look about them. I also tried the Rockport Lendra Pump which had a little higher heel, but was not anywhere near as comfy as these! The patent is also very dressy -- could be worn anywhere.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 19, 2014

Anonymous

 

I love these pumps! My feet are long, narrow and impossible to fit. I like cushioning and do not like my heel slipping. After trying millions of other shoes, these were perfect!

Brands I'd also recommend: Dansko, Birkenstock

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble