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Gabriella Rocha Franklyn Reviews

39 reviews
total

Overall Rating:

44%Rated 5 stars

8%Rated 4 stars

24%Rated 3 stars

12%Rated 2 stars

12%Rated 1 stars

Customer Fit Survey:

44% "Felt true to size"

77% "Felt true to width"

72% "Moderate arch support"

30 are "Favorable"

Most Helpful Favorable Review

Posted 2/16/12
Overall Rated:5 stars!
Comfort Rated:4 stars!
Style Rated:5 stars!

I have been looking for a gold glitter pump for a while but the ones I found were always 4inches or taller. These are the perfect height and are beautiful. I bought a 1/2 size up follow the other review, but they were too big. I will be exchanging them for a smaller size.

vs

9 are "Critical"

Most Helpful Critical Review

Posted 2/25/12
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:4 stars!

These shoes were incredibly uncomfortable. The heel height was just what I wanted, but I could not tolerate the discomfort. Too bad. Zappos sent these to me in less than 24 hours. Amazing!

Additional 19 Franklyn Gabriella Rocha Reviews

1 2

2 people found this review helpful  

April 4, 2012

Gabitag

from Chicago

Nice looking shoes, but unfortunately felt quite a bit undersized. So much so I felt I was cinderella's ugly sister. I couldn't even get my foot in the shoe. Too bad as I was very excited with the pricing. Back to naturalizer for basic pumps.

Brands I'd also recommend: Naturalizer, Nine West

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

June 9, 2012

Anonymous

from Tucson, AZ

I really wanted to like these shoes. As a vegetarian I stay away from leather products, and I have been looking for professional looking, non leather pumps for a while. What I like about these shoes is that the synthetic leather looks to be of a good quality. It does not have a fake look to it like some other synthetic leather shoes. I is also nice that they have a lot of traction on the bottom so you do not have to worry about slipping. Unfortunately the negative qualities of this shoe outweigh these positive aspects in my opinion. Like other reviewers said, these shoes are not true to size. I normally get size 6½ and sometimes even that can be a little big. I could barely get my foot into the 6½ so I ordered a pair of 7. The 7 fits well lengthwise but it felt very narrow width wise. Admittedly My feet are a little wide but not so wide that I cannot wear regular width shoes. They just ended up feeling very uncomfortable. Another problem I had with them was that they are cut low so I had toe cleavage. That is not a good look if you are looking for a professional pair of pumps. Because of these issues I will be returning the 7 as well.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 12, 2012

Anonymous

from Cleveland, Ohio

After looking at countless stores, I finally looked at Zappos. Not only did I find a pair of shoes in my size, but a style that I have been searching for a long time. They are comfortable and the right size heel. and a look for a women my age. I will always check Zappos for this name brand first.

Brands I'd also recommend: Madden

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 23, 2012

Madison

from Colorado

Perfect. I ordered these to go along with a little black dress for a wedding. I ordered a size down from normal as recommended by other reviewers and they fit great. cute heel, comfortable for heels.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 30, 2012

Anonymous

from New York

I love these shoes! The are comfortable and I feel secure walking in them. The way the toe of the shoe bends up a bit shifts your weight off your toes and ball of the foot. The color is great too - it's a nice pinky neutral.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 17, 2012

Anonymous

from Glendale, Ca

I bought these to go with a 60's dress that had gold in it. They fit great, looked festive and were plenty comfortable to dance and stand all evening.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 3, 2012

Suzi P

from Downieville, Really?

I wish I would have paid attention to most of the reviews. I am usually a size 9, bought a size 9 and they were super tight. I recommend going up half a size! I am printing my shipping label now. Which is why I continue to buy from Zappos; free fast shipping!

Brands I'd also recommend: Steve Madden

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 19, 2012

Alyssa I

from Harrisburg, PA

These shoes are totally cute but definitely not true to size. I'm ordering a 1/2 size up, hoping it improves things. They are very cute though.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

July 6, 2012

Sara Y

 

Beautiful shoe, but runs painfully small. My shoe size is between a 9.5 and 10; 9.5 occasionally feels snug and 10 sometimes a bit loose, but I've never had a 10 feel too small. Due to other reviewers complaining these runs mall, I ordered a 10 to be safe, but the 10s that arrived and are very, very (VERY) tight. I have worn them 3 times and they are not breaking-in. they are cute shoes, but I am very dissatisfied with the fit. I definitely recommend prospective buyers orde a full size larger than normal, even if you have never had to do so with other shoes (I've never had to go higher than a 10, which is considered a size up for me).

Brands I'd also recommend: Steve Madden

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 13, 2012

Helin C

from Miami, FL

Loved the shoe but even though I wear a 7 1/2 (and that's what I ordered) it was too small and tight in the front. I called customer service and they were just fabulous! "No problem," they said! "We will overnight an 8!" They did and saved the day! Thank you Zappos!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 25, 2012

Anonymous

 

I purchased these for my upcoming wedding. I had read the reviews prior, understood they were a bit pinker and maybe ran a bit small. I ordered half a size up and was surprised at how neutral they seemed when they arrived. There is definitely a pink undertone but still solidly nude. I would advise ordering a full size up as half was still a bit snug for me. They are cute and comfortable but not 100% fit/color-wise.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 30, 2012

Anonymous

from NYC

These were painful to simply put on. I have fairly narrow feet and the toe box on these was way too narrow. It's a shame because they otherwise seemed like they'd be really comfy shoes.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

April 22, 2012

Sarah K

from United States

Oh man, I really wish that I could love these shoes. They are exactly the look that I want but they just don't feel good at all on my feet.

Brands I'd also recommend: Greg Norman (Pima sweater)

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 11, 2012

Anonymous

 

Super cute shoes and great color, but unfortunately, I had to return them. I took the advice from the previous reviews and ordered a larger size. Lengthwise, that seemed to do the trick, but they are incredibly narrow in the toe.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 31, 2012

Denise

 

I ordered these to wear to a wedding. I found the shoes to be very uncomfortable. It felt like the sole of the foot wasn't talking to the heel (if that makes any sense). I can also confirm they run about half a size too small. I ordered 7.5 (normally wear a 7), they fit, but again, not comfortably, especially across the ball on the bottom by my largest toe. Too bad, they are the perfect color match and very cute. I will, unfortunately, have to return the pair and try something different.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 19, 2012

Anonymous

 

Wow, are these ever uncomfortable. Seriously, I did not even have to walk a step before my feet were hurting. These shoes are awful. And they make a weird squeaky click from somewhere in the insole when I did walk in them. I could tell they had been tried on and returned many times over, too. They looked worn and had several places where the stitching was rubbed away. Back they go.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 15, 2012

Tierney

 

I thought this would be the perfect work shoe, but they are very difficult to walk in, even for a heel this low. I found myself swaying on the heel and on the ball. One of the heels broke after only a month. Really disappointed.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 25, 2012

Anonymous

 

Absolutely terrible! I am usually a size 7, so I ordered a size 8 because the reviews said this shoe runs small...but the 8 is still way too small for me! I would go ahead and exchange for a size 9, except these shoes are very narrow and have no arch support at all. Also they show a lot of toe cleavage - not something I wanted when I ordered a closed-toe heel. It's too bad, they look so cute in the picture; however, do not waste your time or money on these!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

December 26, 2012

Anonymous

 

Really nice shoe. I wear them to work often. I ordered my normal size and when I first got them I wanted to return them because they felt too tight but I kept wearing them and now they fit perfect and they don't bother me at all. Love them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 3, 2012

Jennifer W

from Las Vegas, Nevada

These are cute, versatile, comfortable and all around amazing. I love these little shoes. They do run about a half size small. I am normally a solid 8 and I had to get them in an 8.5.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 10, 2012

Nicole S

from New York, NY

I've been looking for a "going out" shoe with a lower heel.. and these fit the bill. They run about a half size small.. so order accordingly. Look great on with jeans or a dress.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 20, 2012

Kim B

 

I usually wear a size 7 so I went with that size despite the reviews. The fit perfectly! The color and glitter are very neutral and subtle, not too flashy. Perfect evening shoe!

Brands I'd also recommend: Bandolino

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 18, 2012

Anonymous

from United States

Incredibly fantastic everyday shoes! Initially bought a size 8 and they were too tight. But the 8.5 fit just perfectly and very comfortably! I walk a fair amount every day to get to work and the only complain I would say is that the suede gets a little dirty, but can be easily cleaned up. Great heel height too -- not too much heel but just enough to wear around your short boyfriend who doesn't like if you're taller than him.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 19, 2012

Anonymous

from Morganton, NC

Great shoe. I read the other reviews, most of which indicated this shoe runs small, so I ordered up. Big mistake. I'm re-ordering in my correct size.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

 

August 9, 2012

Sharon B

from Ypsilanti, MI

First, this is by far the most pleasant on-line ordering experience I have ever had. I had to return the first pair of these, as, as many had said, a half size bigger was needed. The 6.5 was perfect, though I wondered with the shortness of the toe if it would be. The toe is very round and gives your that "toe cleavage" which I personally like. They are very comfortable and easy to walk in -- not too high, but not "matronly". When I went to the live chat operator for help sending the first one back, she could not have been nicer! I mentioned that I decided to order from Zappos because I saw a piece on 60 Minutes about the company, and it looked like a great place to work. She assured me that it was and had glowing things to say about them. I printed my prepaid label, sent the initial shoes back the next day, and by that evening I had the new ones! I will without a doubt, be ordering from Zappos again!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble