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UGG Hartley Reviews

63 reviews
total

Overall Rating:

88%Rated 5 stars

8%Rated 4 stars

4%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

65% "Felt true to size"

77% "Felt true to width"

68% "Moderate arch support"

59 are "Favorable"

Most Helpful Favorable Review

Posted 10/17/11
Overall Rated:3 stars!
Comfort Rated:3 stars!
Style Rated:5 stars!

I coveted these boots for months, and my dear husband surprised me with them. Upon first glance and wear, this is the perfect boot. It is gorgeous, versatile and ridiculously comfortable. It has the perfect heel height. Sadly, after about an hour of wear, it starts to show some unfortunate personality traits. First, even though I gave them a protective leather treatment, the beautiful, supple leather scuffs noticeably if you look at it wrong. A day at my office desk, and I look as though I have been traipsing through the outback. Secondly, the sheep's wool feels a bit different than the other Uggs I have worn. It is quite irritating on bare legs. To the point of a previous comment, the wool that shows above the boot definitely dresses down the boot, but is perfect if you are going for the Sun Valley look- not that you will be able to wear them in any sort of inclement weather. :) Overall, this boot is like a quirky, high maintenance friend: Fun to have around for shopping and social events, but not someone you want to spend every day with.

vs

4 are "Critical"

Most Helpful Critical Review

Posted 1/24/12
Overall Rated:2 stars!
Comfort Rated:1 stars!
Style Rated:4 stars!

I am not sure what happened but these shoes are not size 9. The shoes have size 9 on them but they are not. They felt like 2 size smaller. They however very nice.

Additional 43 Hartley UGG Reviews

1 2 3

3 people found this review helpful  

February 5, 2012

Georgianne S

from Heber Springs, AR

I don't like to admit it out loud, but I am middle age. I love trendy styles and think the classic Ugg boots look great -- on everyone else. I just can't pull it off. That is why I was so happy to find the Hartleys! This boot is stylish, warm, versatile & comfortable! It can be worn with a dress, jeans, or leggings. Love my Uggs!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 29, 2012

Alaskan L

from Kenai Alaska

Lusted after this boot. I wear size 40 in the Rylan Dansko boot, so ordered size 10 in the Hartley chestnut. #1 grade leather, really nice looking but the bottom of the footbed is leather, not wool. Also, really tight across top of the foot. I kept them and they did stretch some so I can wear a light wool sock. I get so many compliments on the boots. Now, ordered the Ugg Belcloud in size 11. I so hope they are wide and a full wool foot liner.

Brands I'd also recommend: Dansko Rylan Boot

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 29, 2012

Kathy P

from Cleveland, Ohio

These boots are like butter! So comfy, so nicely constructed, perfect! The brown suede is a great neutral suede. The wedge heel gives height but the soft rubber sole grips snowy sidewalks well. These boots are fantastic!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 28, 2012

Alaskan L

from Kenai Alaska

Lusted after this boot. I wear size 40 in the Rylan Dansko boot, so ordered size 10 in the Hartley chestnut. #1 grade leather, really nice looking but the bottom of the footbed is leather, not wool. Also, really tight across top of the foot. I kept them and they did stretch some so I can wear a light wool sock. I get so many compliments on the boots. Now, ordered the Ugg Belcloud in size 11. I so hope they are wide and a full wool foot liner.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 23, 2012

Melissa M

from St Paul,MN

As others wrote, these aren't quite fancy enough to wear with suits,but are really fun and oh so comfy to wear with a pair of casual pants (example jeans or cords). Or even a jean skirt. Very versatile! I already own a pair of fancier boots (bought at Zappos same day) and a pair of Uggs to wear when you are taking walks. I find Uggs run small on me, so I ordered the 8 instead of my normal 7 1/2. Cute boots, and warm, too!

Brands I'd also recommend: Other uggs,as far as this type of boot! La Canadiennr ,Ali's

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 22, 2012

Anonymous

from NYC

It's a really great boot, beautiful, fantastic quality - and I'd never discourage people from trying it on... very comfortable. Just not the style I really wanted. So I sent it back. For me, it felt too soft and poofy - which is great, but I wanted something a little less casual. It also bulked up a bit at my inner ankle... but that may have been the size - I really needed a 9.5 instead of the 10 - I tried them on with a medium-thick sock and my back ankle slipped up when I walked. If I were to keep the boot, I'd get the size 9 and wear a thin sock since the lining is so cozy and warm. Try this boot for sure if it's your style.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

2 people found this review helpful  

February 11, 2012

Anonymous

 

I love these boots! I normally wear an 8.5 US, but ordered an 8 and it is perfect! I have a narrow foot and high arches and they feel great! And they keep my toes warm!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 29, 2012

Anonymous

from Boston, ma

The most comfy boots I ever owned and I own 11 pair of Uggs. Need to go a size up in comparison to my other Uggs.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 21, 2012

Krishna M

from Duranog, CO

I ordered these in the chestnut and had to go one size up because my toes were squished in my normal size. They are super comfortable and warm. For me they are still a bit tight in the toe and a bit loose in the heel (probably because I went a size up). Overall I love these boots!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 6, 2012

David B

from Houston

Got these in brown and black for my wife, and they are very cute. She says they are comfy and warm but don't have the same frumpy look as the "standard" Uggs.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 4, 2012

Rachlynn J

from Michigan

I love these boots, the fit is true to size and super soft on the inside. This is the greatest website ever! I will forever shop here and have never been let down! I would and will recommend Zappos to any and all! Thanks again, Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 4, 2012

JS

from Potomac MD

I just got these today. I ordered a 7 despite normally wearing a 6½. The 7 fits fine. I purchased a similar style last year from Ugg and had to return them after several wears because where the leather broke by the ankle just cut into my ankle. After several wearings it never broke out, just getting deeper into my ankle and gave me blisters! But these seem much better. Let's hope. I cannot wait to wear them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 30, 2011

Mara J

from New Orleans, Louisiana

This is my first pair of Ugg boots, and I'm officially converted! I was going to exchange these for a different style because they looked similar to boots I already owned, until I tried them on! So comfortable I didn't want to take them off...ever!

Brands I'd also recommend: Teva

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 18, 2011

Kirsten N

from Leesburg, VA

Love these boots! They fit my small calves great, they are comfy, and the small wedge heel works well with many outfits. They are a bit on the small side - I wear a 7 1/2 or 8, and the 8's fit perfectly with no socks or thin tights.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 13, 2011

Anonymous

from Reno, NV

My seven-year-old daughter told me these were far more stylish than all the other boots I was considering and she was right. They are comfortable, right out of the box, which is good for someone like me who never wears a heel. They are roomy, which would allow me to wear a sock if I choose. I haven't had any scuffing issues. Bottom line, they are worth it!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 2, 2011

Anonymous

from Cary, NC

These boots are amazing! They're one of the most comfortable pairs of shoes I've owned. Love the style too! Fit true to size, as opposed to some other Ugg's that run big. Definitely recommend!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 27, 2011

Anonymous

from Ft.collins,colorado

I was very happy with these boots! They're super cute on & extremely comfortable!

Brands I'd also recommend: Dansko

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 9, 2011

Anonymous

from United States

The rubber outsole has much greater traction than regular Uggs (which were a nightmare on snow and ice!). Even with the wedge this is a very sturdy boot. I have narrow heels and thinner calves and was worried about these being too loose - but they are nice and snug! I love the color and the style - and the fact that the sheepskin does show a little bit (these look lovely with jeans and leggings tucked in). The tooled rib along the side adds to the rugged feel. I have relatively small, narrow feet (7AA). The strange thing about these boots is that they actually feel a bit too snug between the top of my foot and the footbed itself. I can see how this might be a problem for those with larger feet/higher arches.As another reviewer noted, the chestnut leather does scuff quite a bit. I have yet to weatherproof these, but when I do I know I need to use a heavy duty product (a wax or mink oil) to help keep them looking sharp (I cannot see a spray-on product lasting long with this kind of leather).

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 8, 2011

Anonymous

 

Absolutely love these boots! I got them in chestnut, they do scratch easy, but I love that about them. It adds character. They are very stylish, I can wear shopping, to pick up the kids or for a fall night out. Very versatile. I am normally a 6.5. I got a 6, they are a little snug but hoping they'll stretch over time.

Brands I'd also recommend: frye

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

October 12, 2011

Anonymous

from Massachusetts

These are warm, beautiful, comfortable boots! This is my first pair of Uggs. I always equated the brand with shapeless, Ugg-ly boots, but I found these while cruising Zappos' boot collection and hemmed and hawed. The boots are a bit snug on my large, muscular calves but may stretch with time, we'll see. Hopefully they hold up well as they cost a pretty penny for pretty boots!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 4, 2011

Anonymous

from New Jersey

I love these boots! I was so scared that I wouldn't like them because I had not seen them in person, but I finally ordered them and I'm so glad I did! They are amazing!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 22, 2011

Kat

from Denver

Love these boots! They fit like Uggs, have nice sheepskin lining throughout, and a cushy leather footbed. The rubber wedge heel provides good traction and adds a little height without sacrificing comfort. Beautiful, rich chestnut leather with the top notch stitching we expect from Ugg. These are my go-to boots for fall, that's for sure! Super warm with a sleek shape.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 4, 2012

Anonymous

from Pittsburgh, PA

I love the style of this boot. I have been a faithful Uggs wearer for years and really wanted a boot to be tough in the winter. These boots are gorgeous and I get compliments on them all the time...great with leggings and jeans, skinny or otherwise. Gummy rubber sole provides awesome traction even in the ice and snow. They grip so well you could run in them. I did spray them ahead of wear to protect the suede finish and haven't saturated them, so most everything externally wipes right off. I gave 4 stars for comfort/overall because I was anticipating the actual foot of the shoe to be warmer. They have a comfy suede sole but it isn't as warm as some other Uggs I have had because they lack the sheepskin down around the foot. All in all though I really enjoy and would recommend to a friend.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 26, 2012

Anonymous

from Montana

These boots are very cute and stylish. The heel is a perfect heighth. They do run small but seem to stretch a bit. My only complaint is the shearling on top sticks out which gives them a more casual appearance. Not sure if they are woth the price.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 8, 2012

Anonymous

from NJ

This were super-comfortable and cute but too big around the calf for me so I am returning them.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble