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Keen Utility Detroit Low Reviews

85 reviews
total

Overall Rating:

80%Rated 5 stars

16%Rated 4 stars

4%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

51% "Felt true to size"

74% "Felt true to width"

55% "Excellent arch support"

78 are "Favorable"

Most Helpful Favorable Review

Posted 1/16/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I was so excited when I found this shoe! I wanted a waterproof shoe that did not go above my ankle, had laces, and that it is Keen made it a perfect match. The steel in the toe was unexpected, but I suppose I can now use the ice chipper with confidance. Good traction and no heavier than a snow boot even with the steel toes. There was a mix-up with the shipping on the confirmation page when I ordered which Zappos went above and beyond to make right.

vs

7 are "Critical"

Most Helpful Critical Review

Posted 10/25/11
Overall Rated:2 stars!
Comfort Rated:2 stars!
Style Rated:4 stars!

What happened to the Keen brand??? I own a dozen pairs of Keen shoes from over the past 7 years and was a walking spokeswoman for the brand. I used to be able to slip on a pair of Keens and sigh in comfort. The past 4 styles of Keens I've tried this year have left my feet hurting by the end of the day, or worse, as soon as I put them on. I really wanted to like the Keen Detroit. I was so excited about the steel toe "Utility" function since I work at a large Swedish furniture store for 40 hours a week. The arch support was great, but there is always what feels like a lump under the outside edge of the insoles in the newer Keens. I've gone back to my old run-down Keens for work. The tread may be gone, but they're at least comfortable. I hate writing a bad review, but maybe someone at Keen will see this and try to fix it. Thanks to Zappos for their great customer service and accepting all of my recent Keen returns!

Additional 65 Detroit Low Keen Utility Reviews

1 2 3 4

2 people found this review helpful  

May 26, 2012

Darlene C

from Prudhoe Bay, Alaska

These shoes are sturdy and comfortable. I walk at least 8 hours a day on metal floors my feet don't hurt at the end of the day. They're wide and run about a 1/2 size big. I liked the color.

Brands I'd also recommend: Sketchers work shoe

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 17, 2012

Jaimie

from San Diego, Ca

These are great! I work in outdoor industrial sites on uneven ground and with many hazards. These are sturdy safe boots that look great I love the colors, I can wear them many things. I mainly wear jeans to work but they would go with dark khaki and blue well. I ordered half a size smaller than my usual size per the other reviews and they are perfect. I am usually a 8 and purchased a 7½. They are a little wide but I wear hiking socks with these and I would rather the room if it gets hot and my feet swell and if you want to add any kind of arch or support insert you could. They are as comfortable as is for me. It is nice to have work boots that are not ugly. These look like standard hiking shoes except they are so much more.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 2, 2012

Lisa M

from Mississippi

Awesome steel toe shoes...for me comfy from the get go! I normally wear a 7 1/2-8. In this pair I went with a size 7 and they fit me perfectly. I plan on ordering another pair. Keep 'em coming Keen. Great job Zappos!

Brands I'd also recommend: Keen......... of course!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 30, 2012

Anonymous

from Chicago, IL

These shoes ran a little big so I had to exchange for a 1/2 size smaller. I am a zookeeper so I spend nearly the entire day on my feet and these are extremely comfortable. Since I started wearing them my feet have been aching much less. They are made well and are holding up better than other steel-toed boots I have worn in the past.

Brands I'd also recommend: Timberland Pro

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 25, 2012

Ning

from Vancouver BC

I love these shoes. It's just the right steel toe that I am looking for. No regret in buying this brand. The only thing is that are a bit pricey. Hopefully if they will make more of this brand, they could lower the price a bit.

Brands I'd also recommend: Nautilius

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 12, 2012

Anonymous

 

These are awesome steel toes. They are light, comfortable, and don't look like utility shoe. Love them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 12, 2012

Anonymous

from Oklahoma

I bought these shoes because I wanted a good durable pair for work team mission trips. I've never had a steel toed shoe before. I love these. They are just what I was hoping for, very good support and plenty of room in the toe box. I will be wearing them a lot more than just on trips.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

2 people found this review helpful  

January 12, 2012

Shawnie

from oakland California

I should have listened to other reviewers on how this shoe runs on the large side. I wear size 10 and my feet are swimming in these boots. Everything else is great. Will return for smaller size.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 9, 2012

Loves Z

from Michigan

Whenever I read a product review that indicates that the item is not true to size, I ignore it and order my regular size and all is well. I would suggest that potential buyers seriously consider the runs big advice. I ordered my regular size (8) and could have taken a swim in them. The 7 1/2 is perfect, even with a heavier sock. Don't be concerned about the utility aspect of these shoes. I wear them regularly; they are not heavy or bulky and provide good support. I'm very favorably impressed and plan to keep them forever.

Brands I'd also recommend: Dansko

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 3, 2012

Anonymous

from Williston ND

Love these work shoes! Very good for my feet that are wide due to bunions. A bit heavy; with the steel toe; wish they made them without the steel toe...but easy to wear and comfortable. I am on my feet 8 hours with my job and these shoes keep my feet comfortable and not hurting!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 21, 2011

Anonymous

from Washington, DC

I've found these shoes to be very comfortable and supportive. I was glad for the normal keen wideness. the laces cover a lot of foot. Great arch support.

Brands I'd also recommend: Merrell

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 22, 2011

Anonymous

from Shelby Township, Michigan

I am a long time owner of Keen shoes, but didn't discover that they made steel toed work shoes until just recently. These shoes are just as comfortable as my hikers and it's nice to finally own a pair of work shoes made for women! I work in a warehouse and stand on concrete all day and when I leave it doesn't feel like it. Past boots have left me with sore and callused feet and I 'm happy to say those days are over. Thank you Keen for making work boots for women!

Brands I'd also recommend: Salamon, Merrell, Teva, Brooks, Mizuno

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 19, 2011

Carol

from Alaska

I own this shoe and the mid. First I love the room in the toebox. No more squished toes from the safety toe, yay! But the sole/footbed is a little hard. I had to get a gel insert due to the hardness. This shoe felt a half size bigger while the mid felt true to size.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 12, 2011

Amy b

from philadelphia

These shoes run larger than normal. Also, in the picture these look brown but in person they are olive green! For that reason I'm returning them.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 28, 2012

Melissa K

from Chicago, IL

Everyone I know that wears Keen steel toes loves them so I just had to try them. I exchanged a 9.5 for a 9 because it was too big. Sadly I am returning the 9 because it is too wide. I got the normal width and my foot is swimming in it. It appears that Keen shoes run on the wide side. Other than the width problem, I think this is a fantastic steel toe shoe! The arch support felt great and the shoe is made very well. If the shoe was not so wide I would buy it in each color. A previous review said the shoe is not brown but olive green, that is correct.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 19, 2011

Anonymous

from Chicago, IL

I stand all day, and these shoes are so comfortable! I'm usually a true 7-1/2, but these 7-1/2's feel big. I stand (opposed to walking), so I added insoles and made it work, but a 7 would probably have fit better.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 4, 2011

Tina H

from Kokomo, In

Nice work shoes, they run a little big in size. I would recommend them for work shoes.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 28, 2011

Nancy T

from Fort Bragg, CA

I live on the coast and walk the dog rain or shine. I was looking for a waterproof shoe for the upcoming rainy season. This shoe is nice looking and comfortable. I ordered a wide, to fit my high arch and arch supports. It works for me. The shoe is a little heavier than the running style shoes I normally wear, but should serve my purpose well.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 14, 2012

Anonymous

 

Nice looking shoe. Bought 1/2 size smaller as described in reviews but my heel slips out of back of shoe. That will be a problem for a work shoe. Needs to go back.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 9, 2013

Anonymous

from West Chester, OH

Although I checked the box, I can't help wondering if this a man's 6.5 instead of womens. The shoe is easily an entire size too big, it may even be two sizes too big. I would like to reorder this shoe, because it seems as though it would be a great shoe, but I am apprehensive because I don't know what size I should order.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

July 20, 2013

Anonymous

from Stevenson Ranch

Hey sisters! I purchased seven different pairs of steel toe work shoes in search of the perfect shoe for RBC work. This pair turned out to be just right. I stood for 12 hours and my back didn't hurt. They are supportive, breathable and look great.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

February 7, 2013

Strawberry

from Sacramento, CA

These are awesome! I love the style and they are not heavy! I work at a warehouse and I am on my feet for 8 - 9 hours. These steel toed shoes are perfect! Very comfortable. I am normal size is size 10 and I bought size 10-1/2. I've added a gel insole for added comfort and it's the best thing ever! Other people said these shoes run too big, but mine is just perfect. I love a little room for my insole and thick socks, so everything is perfect! 5/5.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 11, 2012

Anonymous

from Washington, DC

This boot is great and I have never had a problem with Keens! I recommend breaking these in before wearing them for a long period of time. Due to last minute timing, the first time I wore them was for a 12 hour standing work day and my feet hurt at the end. However, once broken in, this shoe is comfortable, breathable and fulfilled the steel-toe requirement I needed for my job. Also could double as hiking boots, which I am excited to try.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 1, 2012

Anonymous

from Louisville, Ky

I am a professional horticulturist and spend a lot of time in these boots: kneeling, squatting, shoveling, walking, etc. They were comfortable from day one, have excellent support and durability, and are surprisingly breathable. I wish I had gotten a pair a long time ago! They really do help make my job easier. The other reviews mentioned they were larger than anticipated so I ordered a half size down and they fit perfectly.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

1 person found this review helpful  

June 15, 2012

Jen

from State College, PA

Most comfortable pair of ASTM steel toes I've ever worn! The color is cute yet not too 'girly' and the leather and reinforced toe fronts are totally waterproof! Trust me, I work in a papermill where everything is wet! Would recommend to anyone with knee or back pain associated with long bouts on concrete floors. Great arch and foot support interior. Not the best slip resistance but pretty good, about medium.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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