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Born Bitsy Reviews

80 reviews
total

Overall Rating:

88%Rated 5 stars

8%Rated 4 stars

4%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

82% "Felt true to size"

91% "Felt true to width"

50% "Excellent arch support"

Additional 35 Bitsy Born Reviews

1 2 3

1 person found this review helpful  

September 16, 2011

April R

from Hammond, Louisianaa

First, I cannot say enough about the outstanding customer service of Zappos! You guys are amazing! Secondly, these boots are the perfect combination of simplistic beauty and comfort! I have searched high and low for beautiful boots in black and have found them in the Born Bitsy. An investment worth making!

Brands I'd also recommend: Clarks, Ariat, Frye

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 13, 2011

Rene K

from Florida

If you are looking for the perfect fall casual but can be dressed up boot, this is it! I searched far and wide for the perfect pair of riding boots, and this is it! I got the tan leather. It is so soft, not stiff. It bunches just a tiny bit at the ankle, which I would expect for such a soft leather. The color is perfect. The shape is so feminine yet casual, and I love the rounded split in the back. I have average sized calves, and there was probably still a little more room in there for some more calf. I can't wait to wear these around up north. Oh! And the heel? Perfect height. It looks pretty, but it does not feel like a heel.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 12, 2011

JB

from Berkeley, CA

These are the best boots that I have ever purchased. I have all kinds of foot problems and these boots are by far the most comfortable boots that I have ever worn. They provide very cushioned arch support. I do not even notice the heel, as the front part of these shoes provide a bit of a platform. I am 5'5", 130 pounds, and normally wear a 7½-8. I ended up buying the 7 because the leather is very soft and will stretch, although the 7½ was comfortable and would have been a better choice if I were going to use an insert. The shaft provides adequate room for skinny leg jeans, and still has about half an inch of room around the jeans. The leather is very pliable but does not bunch around the ankles. The boots can be dressed up or down and they look far better in person.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

September 8, 2011

Kathy

from Beautiful Rogue Valley Oregon

These are beautiful boots. They are more grayish than brown. They run big, almost a full size larger.

Brands I'd also recommend: Frye

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

1 person found this review helpful  

November 2, 2011

Anonymous

from Santa Clara, CA

I love my boots. I had had a hard time finding a comfortable pair and I bought these after a friend of mine had them. They fit true to size and I love that there is tread on the bottom as opposed to a lot of other pairs where I just slipped around. They are very susceptible to getting scratches or nicks in the leather, but being a boot I am alright with that.

Brands I'd also recommend: Luchese

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 28, 2011

Anonymous

 

These boots are extremely comfortable but the heel feels very rubbery, something I don't love in a western boot. Otherwise, I like the boot.

Brands I'd also recommend: frye

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 4, 2011

Melissa P

from Lake Hopatcong, New Jersey

So disappointed! These boots look really good and they are extremely comfortable. However, I couldn't get them to zip up over my wide calves. Bummer. Even if I could, though, it's worth mentioning that the pair which was sent to me appeared to have been "gently used". I understand Zappos has a very lenient return policy but you are supposed to return items in like-new condition. These boots looked like someone had worn them for a month and returned them. The toes of both boots were scuffed. On one boot was a black spot and on the other were spots that looked like water damage. The flap of the zipper was twisted up so that it kept getting caught as I tried to zip up the boots. Very obviously worn and worn for awhile before returned! So yeah, I'll return these and try my luck with a half-size up for fit and hopefully the replacement boots aren't currently being tested out by another customer as I type. I feel weird giving this boot a low rating and the boots were fabulous but this experience with Zappos was not a very good one.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

March 6, 2013

Julie

from Portland, Oregon

I purchased these at a different store...since then whenever I wear these someone stops me and asks where I got them. Since said store is out of stock, I have referred them to Zappos' web site. Love!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 18, 2013

Anonymous

 

Great quality leather, comfortable. I think the thick rubber sole and heel will last longer than some of the lower quality boots I've had in the past.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

February 15, 2013

Anonymous

from Cecilia, Kentucky

Adorable. Very attractive and comfortable. Cannot wait to wear. They will be so cute with dress or jeans.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

 

February 5, 2013

A D

from Idaho

LOVE these boots. I can't believe I waited so long to buy a quality pair. When I first tried them, I thought I was going to have to return them because they felt too snug at the top. I gave them another chance however, and I'm so happy I did! They just needed to give a little, and I was even able to tuck my jeans in. Beautiful and comfortable right out of the box.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 4, 2013

Karin M

from Stockton, California

Fantastic choice for second pair of boots to be worn with pants tucked in. All leather, fully lined in autumn plaid. They mold to your foot like a well fitted slipper and are ready to wear right out of the box for an all day jaunt about town, (blister-free). Very soft, very subtle, and very unique with the zipper placed in the rear of the boot, instead of the inside of the leg. Great color as well. These are the best casual boots I have ever purchased. I rubbed the entire boot with cream leather conditioner for protection in harsh weather for years to come! I absolutely love these boots and recommend them highly!!!!! Zappos is incredible, both with speed of delivery and their unique return i.e. replacement policy, an ideal way of purchasing shoes and boots etc.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 28, 2013

Anonymous

from Houston, Texas

I love these boots! They were comfortable for a weekend vacation right out of the box. As for the fit, they accommodated my athletic calves, thermal socks and jeans just fine. They are marked Medium/Wide on the box, and I believe (and appreciate) that. They feel slightly long for a 7.5, my normal size, but I needed the boots immediately and made it work. I would try your normal size and one half size lower, just to be safe. The traction worked for me on snowy (not icy) city sidewalks, but I'm not accustomed to that (at all!) and your experience may vary. The high-quality metal YKK back zip sealed the deal for me. Give these a try!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 13, 2013

Anonymous

from Washingont DC

This was my first purchase from Zappos and I purchased two pair of Born boots to decide between the two. I decided to keep the Bitsy and return the others. The return and refund was easy/painless. I love the Bitsy boots and they are extremely comfortable. I did order a 1/2 smaller and one foot was a little tight for a few days and then the leather gave some and they feel great now. I get lots of complients on these boots and will definately order from Zappos again!

Brands I'd also recommend: I love Born shoes and boots

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 11, 2013

Anonymous

from Martinez CA

After ordering and returning about a dozen pairs of boots, I finally found these! I wore them for the first time on a night out in SF and walked for many blocks -- in the rain -- with no problem. If only more colors were available!

Brands I'd also recommend: Dansko, Ariat

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 11, 2013

Kelley M

from McDade TX

This is a great boot. Fits true to size, looks nice, and can be worn casual or dressy. It's the second pair of boots that I have purchased from Born. I love their shoes. Leather is soft, they look fantastic, and they last! The most important thing that I can tell you is they do not hurt your foot, and you can wear them all day and never notice you have shoes on. I plan to continue to buy that brand.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 6, 2013

Anonymous

from Austin, Texas

These boots are comfortable, well-made and stylish. I'm sadly sending them back only be cause I've decided I want ankle high instead of knee high.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 1, 2013

Deb

from Madison, WI

Just bought these boots and wore them on New Year's night with temp at -3 degrees. My feet were warm and felt like I was walking in slippers! I have a 28 inch pant inseam (short legs) and initially thought the height in the front may been too close to my knee, but in walking at a quick speed I didn't notice any problems. The boots are a loser in the calf than I'm used to, but their still very stylish and so comfortable. It took me 3 years to find the best fit, style, color, leather texture, comfort, and warmth -- I couldn't be happier with my decision!

Brands I'd also recommend: I also own Cathay Black Oxford. Still holds up for comfort /stability. Born Brand only for me!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 31, 2012

Anonymous

from Pennsylvania

I absolutely love these boots. I searched for months for something I liked even bought a pair at Macy's but I took them back because they killed my feet. They are kind of pricey but I am so glad that I took the chance and purchased them. I did take the advice of the other reviews and ordered them in my size of 8½ and worried that they would not fit but they fit perfectly. I just love the way they look. They are everything that I have looked for. Also, I ordered them on a Thursday and Monday they were at my door. You just cannot beat Zappos.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 28, 2012

Kristen

from San Francisco, CA

These are the best boots ever! I love Born shoes, I have slightly wide feet and this brand always fits perfectly. It has become my go to over the years. My good friend has very slim feet and she cannot wear this brand, her feet swim in the shoes. I get so many compliments on these boots and I can wear them all day without discomfort. I only wish Born would make some styles waterproof like Pikolinos.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

 

November 26, 2012

Jeannie

from Keller, TX

Beautiful boot, but too tall for a short person (5'2").

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 16, 2012

Eeepy

from San Francisco

I have 15 inch calves, circumference and small ankles, and I could put jeans in them too! They also were soft enough they didn't press against my ankles. I ordered the 7.5 and it was a bit large so tried the 7 and it was a perfect fit. I love these boots, worth the money. Great for jeans but I wouldn't wear it with skirts unless you're into that a bit country girl look or eclectic San Francisco chic.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

November 14, 2012

Elizabeth

 

I so love these boots! The color is great and dark oiled looking smooth and soft leather, and they look so sharp over jeans. Very comfortable, and the best part is the zipper all the way up the back that makes them so easy to zip without bunching up the jeans at the knee. Would order all colors.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 3, 2012

Anonymous

from Pittsburgh, PA

These boots are wonderful! Very nice looking and very comfortable, and I really like the brown leather, which looks a bit worn (in a stylish way) and goes with a lot. I mostly have worn them with dresses and skirts and they look great.

Brands I'd also recommend: Frye

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 28, 2012

Ann C

from United States

I love these boots from the minute that I put them on. They are as comfortable as they are beautiful. The size was true to fit. They are the perfect boot.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble