holiday-shipping

Rockport Janae Pump Reviews

82 reviews
total

Overall Rating:

36%Rated 5 stars

20%Rated 4 stars

32%Rated 3 stars

12%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

70% "Felt true to size"

69% "Felt true to width"

48% "Excellent arch support"

65 are "Favorable"

Most Helpful Favorable Review

Posted 10/4/11
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I read in a magazine about this shoe, and ordered them. I am older, and I can wear this incredible shoe and look sexy.

vs

17 are "Critical"

Most Helpful Critical Review

Posted 9/23/11
Overall Rated:2 stars!
Comfort Rated:3 stars!
Style Rated:2 stars!

I wanted to love these so much, they look great in the ads running on AOL. However, as the other reviewers say, the fit is way off, and the toe is much clunkier looking in person than in the ad. Very thick and disproportionate to the shoe. The pair I got had obviously been returned before, as there are a lot of rub marks on the suede. All in all, not as I hoped.

Additional 62 Janae Pump Rockport Reviews

1 2 3 4

3 people found this review helpful  

January 26, 2012

Irene S

from Philadelphia, PA

Beautiful shoes out of the box, but ladies with a bunion issue, or wider than normal feet, will cry! Purchased these for a series of 3 special events. Couldn't wear them to any. I wear a 8.5, ordered a 9, which would have been fine, had the toe box not been so small. Had to return, sadly.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt narrower than marked

 

Runs Narrow

Runs Wide

3 people found this review helpful  

January 19, 2012

Anonymous

from California

These shoes are beautiful! There is very nice padding in the foot bed and the platform helps the shoe feel comfortable despite the 4 inch heel. My only complaint is the width is slightly narrow. but since the shoe is leather, it should give a bit. Very well made! I would recommend this shoe!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

3 people found this review helpful  

October 15, 2011

Anonymous

from Columbus, Ohio

Shoe is very stylish and very comfortable for 4" heel. Footbed has a great deal of padding and shoe felt true to size.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

January 18, 2012

Rachel

 

I wanted to love these so much since they are unbelievably comfortable. However, my heel kept slipping out and the shoe would fall off. I tried a smaller size which resolved the heel-slipping issue, but then the shoe and toe area was just too tight. I really wish Rockport would redesign this shoe to fit better in the heel. I had to return these, but with a redesign, I'll get a pair in every color!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

September 16, 2011

Anonymous

 

I love the look of this shoe, the color is rich and they're very stylish. Unfortunately, they're way too narrow for a wide. I always wear wide in a pump just for the extra comfort but these are not wide at all. I expected more from Rockport.

Brands I'd also recommend: Sofft, Born, Earthies

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

3 people found this review helpful  

August 15, 2011

Anonymous

 

I wanted it to fit because it is so adorable. A comfortable and stylish work shoe. Unfortunately the heel is too wide. I had to return. Boo.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 13, 2012

Anonymous

from the upper midwest

I have many health issues, and consequently many feet issues, not the least of which is how wide they are. These fit like a glove, have tons of arch support, and are easy to wear. They are the first shoes I've found in years that are fashionable, sexy, fun to wear. I bought them in brown last week and have just ordered them in black.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 25, 2012

Dana S

from Wellesley, MA

Love these shoes! The are very high and still feel comfortable!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 9, 2012

Victoria M

from Lahaina, Hawaii

Wanted to love these... But yes the toe is less than beautiful (a bit of a dowdy rounded toe for the amount of tow cleavage it reveals), even that was forgivable; however I ordered the wide width, which was barely noticeable... still could have looked past that (what wide footed gal isn't used to uncomfortably squished toes?)... but in the end could not wear them because they kept slipping off my heel! Returned. :(

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 13, 2011

Beatriz B

from New Orleans

So amazingly comfortable, I have many foot issues and these are very flattering and fit so well.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 11, 2011

Elizabeth B

from Janesville, Wisconsin

Love the look of the shoe and feels well made. Can not wear them because they keep slipping off.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 28, 2011

Janice P

 

The Adidas inner sole feels heavenly. The shoe is classic, stylish. The heel keeps slipping off though so it has to go back. Bummer.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

April 1, 2012

Anonymous

from Washington State

Because they come in wide sizes (one of the few pumps that do) they are pretty comfortable. They could still be better with more padding but compared to other high heeled pumps these are at least wearable. I wish manufacturers would get a clue and make wide width high heeled pumps.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 13, 2012

Anonymous

 

Beautiful shoe. Fits true to size, but much too narrow at the toe. I'm going to have to exchange it for a 1/2 size larger and hope it doesn't slip.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 30, 2011

Anonymous

from Bellingham, WA

Love the shoe, but it didn't fit me well. My heel kept slipping out so I returned them.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 5, 2011

Anonymous

 

These shoes are so pretty, and I have had the same issue with them slipping off. Foot Petals makes a heel cushion that sticks to the inside of the back of the shoe. I used them in this shoe, and they don't slip anymore. I have a sweater to match the plum ones, and they look very chic.

Brands I'd also recommend: BCBG, Jessica Simpson

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 8, 2011

Liz w

from melville,ny

I agree with the previous review that the heel is very wide. It is also very deep which necessitated pads both under my heels and on the back of the shoe to keep from rubbing. Although I ordered them in a wide I needed them stretched (probably due to the dreaded foot spread as one ages).

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 21, 2012

Anonymous

from Lincoln Nebraska

These shoes look great, and the insoles are heavenly, but they stretch out the longer you wear them in a day. I have yet to end a day with this pair of shoes on my feet.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 3, 2012

Rita R

 

I am usually 8.5 in shoes but even 8 was a little big for me. I am sending them back because in 7.5 the wide width will be small for me.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 1, 2011

Anonymous

 

This is a very beautiful pump and I was looking forward to wearing it to work. Unfortunately there was way too much heel slippage in the 10 and the size 9 was too small. Perhaps the 9.5 will be the answer.

Brands I'd also recommend: Donald J Pliner

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 28, 2011

Sara L

from Broken Arrow, Oklahoma

I was ready to love these shoes. They were too big. I'm sending them back and trying a half size smaller. They were moderately comfortable. I couldn't really tell since they kept slipping off my heel.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size larger than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 3, 2011

B

from NY

Beautiful shoes but the suede on the heal of one shoe was not from the same dye lot and did not match the rest of the shoe.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

July 27, 2011

Anonymous

 

Very pretty pump, but the wide width runs too wide in the heel. I needed the extra width in front, but my heel came out of the back when I walked. I had to return them.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

2 people found this review helpful  

September 17, 2011

Kym R

from Honolulu, Hawaii

They are beautiful; however, the heel of the shoe will not stay on your foot. If you never want to walk, they're great. I wanted to like them. Believe all these reviews! Not worth it.

Brands I'd also recommend: Clarks, Aerosoles, Naya

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 6, 2011

Bonnie S

from Albany, NY

I think the problem is that the heel is so high, it pitches one forward, making the width, even in a Wide, too narrow. It was a little too wide in the heel, but the main problem is that it pinched my joint below the big toe. I could tell it would be horribly uncomfortable after a few minutes of wearing. This shoe needs redesigning.

Brands I'd also recommend: Easy Spirit is really comfortable, but not as stylish. Taryn Rose used to be great before she sold the company.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

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