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Chinese Laundry New Love Reviews

116 reviews
total

Overall Rating:

96%Rated 5 stars

4%Rated 4 stars

0%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

74% "Felt true to size"

92% "Felt true to width"

62% "Moderate arch support"

105 are "Favorable"

Most Helpful Favorable Review

Posted 11/4/11
Overall Rated:5 stars!
Comfort Rated:4 stars!
Style Rated:5 stars!

These are a great find! These are not too high and have comfortable cushioning. My feet are slightly wide and I have a bunion on one foot - I was able to stand in these and dance all night with no problem. I love the way they look, classic shape with sex appeal! They fit true to size, I am usually 7½ and the 7½ fits perfectly.

vs

11 are "Critical"

Most Helpful Critical Review

Posted 4/12/12
Overall Rated:2 stars!
Comfort Rated:2 stars!
Style Rated:5 stars!

These shoes felt exceptionally uncomfortable for a 3 inch heel height. I found them tough to walk in, and they were tight in the toes but slipped in the heel really badly. Also, the color is more taupe than nude. I love the style, but they are going back.

Additional 96 New Love Chinese Laundry Reviews

1 2 3 4 5

3 people found this review helpful  

August 28, 2011

Anonymous

 

These are really beautiful, shiny, sexy shoes! They look great with a miniskirt or even a pair of jeans! They fit great and really accentuate my legs!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

August 25, 2011

Alexia F

 

These run very small. I'm usually a 7.5/8, and in these I needed a 9!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

3 people found this review helpful  

August 2, 2011

Connie A

from Albuquerque, NM.

I just received my red patent pumps today! Wow...I ordered them yesterday. Zappos is the best in CS, period. These shoes are really a pleasant surprise. The heel measures exactly 4 inches but not at all hard to wear and actually comfortable. Very sexy shoe. Betty Boop look. Fits true to size. A great find. I always find what I am looking for at Zappos.

Brands I'd also recommend: Born, Clarks

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

March 15, 2011

Anonymous

from San Francisco, CA

I wanted an affordable pair of shoes for the spring in the trendy blush color, but all the shoes I liked were so expensive. When I saw these I thought they were too good to be true. They were cute and within my budget. When I received them, they were so much cuter than the picture. The color, the make, heel, shape was all perfect. They are comfortable except that I got some blisters on my toes the first night, but I'm sure I'll break them in soon.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

3 people found this review helpful  

May 30, 2011

Anonymous

from Green Bay, Wisconsin

Extremely adorable and true to color. I would suggest buying a half size larger than what you normally wear. Very comfortable with no pressure points.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

April 3, 2012

Anonymous

from Springfield, IL

I have these shoes in the nude patent, and I really love them! These shoes are so much cuter in person. Also, they are not too terribly uncomfortable. I wore them to church and lunch afterwards, and my feet felt fine. I really love how the heel curves in a bit toward the arch; so feminine! My daughter calls them my "Barbie" shoes! I plan on ordering another pair in another color.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 8, 2012

Lilmermaidgirl

from Chicago

Love these! I tried on others in this style, but these are the ones that fit my 'duck feet' (slightly wider in the toes than the heel). Didn't slide up and down in the heel, either. Thank you, Zappos, for your easy exchanges- you helped me to easily find the style that fit!

Brands I'd also recommend: Nine West

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 2, 2012

Joanne

from Pittsburgh, PA

I love these shoes! They are true to size and very comfortable and easy to walk in. Worth every penny, and Zappos as always was great, got them the next day!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 28, 2012

Anonymous

from Boston, MA

Perfect pump! These are gorgeous shoes for great value. They look wonderful, feel pretty good for heels, and I'm so glad I bought them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 27, 2012

Anonymous

from United States

This shoe is super cute. I have it in the coral, which unfortunately Zappos doesn't carry right now. It's an excellent color, and is very true to the photos of it. I have also tried on the dark blush, which turned out to be a bit more mauve than pictured.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 23, 2012

Sarah

from Los Angeles

This is my first real pair of heels and I am very pleased. They fit me wonderfully (size 5-true to size), and are surprisingly comfortable. I am very happy b/c comfort was the most important concern for me. I wasn't sure about the shine, but it comes off looking classy--nude with a tiny sparkle. New Love is worth trying!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 22, 2012

Anonymous

 

Great shoes, very comfortable. I wish the toe were more of an almond toe, but looks nice anyway. Good for wide feet too.

Brands I'd also recommend: Chinese Laundry, Romantic Soles

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 19, 2012

Anonymous

 

I love these shoes! They are so cute & very comfortable. I have difficulty with pumps because most of the time they cut across the top of my foot in a painful way, but these are very comfortable! I wish they were available in black (not patent).

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 25, 2011

Casey

from Kansas

I actually bought my black pair at TJMaxx. I adore them. The heel isn't ridiculously tall and they're fairly comfortable. As always happens with a patent shoe, there are scuff marks on the sides after wearing them a few times. I definitely do not regret buying this absolutely classic pair of pumps!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 18, 2011

Christie C

 

Looks really good on, even better looking in person, good colors, I have grey flannel and nude patent. Comfortable heel height.

Brands I'd also recommend: Type Z

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 25, 2011

Mary N

 

These shoes are so comfortable and fit as expected. The heel is a good height that looks chic without being uncomfortable. I bought these for sorority rush were I was standing all day and they did not cause any problems. I would totally recommend them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 19, 2011

Amanda R

from Cincinnati

Okay, regardless of the shoe, Zappos is the best online retailer. Purchased at 7:00pm on Wednesday, and they arrived on Thursday with free ship! Shoes are super cute, very comfortable. Fit is true to size. Great for the price.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 22, 2011

Jamie L

from Walnut Creek, CA

Very comfortable! Wore them for the first time to a wedding and was very surprised that they lasted on my feet all night! Very very cute!

Brands I'd also recommend: Nine West

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

June 29, 2011

Anonymous

 

I totally love this shoe! I have worn it for work and weddings; it is very versatile and classy looking. After my dog chewed up my first pair, I ordered another pair from Zappos because I loved them so much! They are also pretty comfortable for heels.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

June 16, 2011

Anonymous

from New York

These are the first red heels I have ever owned and I love them. They are very comfortable. I can keep them on for hours without being in pain.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 29, 2011

Anonymous

from Bay Area, California

I love these shoes! I was worried about not being able to wear them all day, since I'm on my feet all day at work, but I put in some cushions and they are fine. I've also worn them out dancing and my feet barely hurt at the end of the night. I've gotten so many compliments on them! I was afraid the color would look a little tacky, but the coral color is super cute! It adds a pop of color to your outfit without being too much!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 26, 2011

Anonymous

from Salt Lake City, Utah

This is the most adorable class A shoe I've found. It' meets all the army requirements and does not look like an old lady shoe. And the big seller-they don't cost you an arm and a leg like a lot of other shoes this style do. Someone said this shoe ran large. It does not. I ordered half a size down and had to send it back to get my size. Over all I think they're Great shoes, almost makes me want to wear my class A uniform more, almost. :)

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 4, 2011

Katie

 

These are the perfect shoes. The photo looks a little wonky, but I promise they are nicely shaped, great all-around shoes. The color is nude, a little more muted than the picture. Runs true to size, but if you're between sizes, I would round up.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

April 21, 2011

Anonymous

from Philadelphia, PA

The first pair I got was a little too big. I called Zappos to ask about the best way to return and they had my new size out to me the next day! Before I had even put the too big pair in the mail. The woman was super helpful and all I could think was wow! this is customer service. The shoes are pretty awesome, too!

Brands I'd also recommend: Madden Girl, Nine West, Steve Madden, Kenneth Cole

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

April 12, 2011

Anonymous

from Suffolk, VA

I bought these shoes in the nude patent...they are beautiful! Very classy and simple, but elegant. The true color is a little more flesh-toned that the picture - more neutral. The heel height is actually 4", not 3" per the description. The shoe seems to run true to size, though if you have really long toes, you may have an issue. The bottom does not flex at all, but they are not uncomfortable. I was pleasantly surprised how comfortable these were from the get-go, seeing as they're 4" high. I could walk right away in them, climb steps, etc. without the normal 'learning curve' I usually have for many new high-heeled shoes. They have good traction. I bought these for a country club party I'm attending, but these will work for evenings, work, and they even go well with nice jeans, shorts, capris, etc. Love them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble