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Nine West Selene Reviews

145 reviews
total

Overall Rating:

80%Rated 5 stars

20%Rated 4 stars

0%Rated 3 stars

0%Rated 2 stars

0%Rated 1 stars

Customer Fit Survey:

45% "Felt true to size"

70% "Felt true to width"

68% "Moderate arch support"

110 are "Favorable"

Most Helpful Favorable Review

Posted 11/18/11
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

This shoe is a whole size larger, which is very surprising for Nine West brand, since they either come true to size or half a size smaller. So if you like it, definitely go up one size. The cognac is a beautiful rich color, and the platform is perfect, but the heel height feels a tad low for my taste. It's definitely fitting for someone who prefers a lower but comfortable heel. The comfort factor is definitely there. Sorely disappointed in the way this turned out, because I was really excited about the color.

vs

35 are "Critical"

Most Helpful Critical Review

Posted 2/21/12
Overall Rated:2 stars!
Comfort Rated:1 stars!
Style Rated:5 stars!

Pretty cheaply made upper. "Material" on the heel kind of "folded" down when trying it on. Very disappointed.

Additional 125 Selene Nine West Reviews

1 2 3 4 5 ... 6

2 people found this review helpful  

March 20, 2012

Anonymous

from New York, NY

These are very comfortable & stylish. I tried a few pairs of classic black pumps and these were the clear winner. Similar to other reviewers, I think they run a 1/2 size too big & will need to try the smaller size.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 19, 2012

Anonymous

from Oregon

Nice mid height heel. Runs quite large. I usually wear an 8.5 wide and ordered an 8 but it was too big. I 'm going to try a 7.5 wide.

Brands I'd also recommend: sofft, Naya, Born, Timberland

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 3, 2012

Anonymous

 

I had such high hopes! I am normally an 8½M, but I got the 7½W because I always have a problem with pumps slipping off my heels. The length was great, but the shoes pinched at my big and little toe. I even thought about getting them stretched, that is how much I like them. But with my orthotics in, it was a deal breaker. I also love the heel height. It is a 3" heel, with a ½" platform so it is a super comfortable height for me, while giving the illusion of height and length. They are a major bummer!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 8, 2012

Anonymous

from chicago, IL

Cute for work and seemed a little more comfortable than your average heel. Unfortunately, they ran a half size (at least) too big, so they had to go back.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 15, 2011

Anonymous

from southern California

These are beautiful shoes and feel solid with nice padding in the sole. But they run long. I will re-order in 1/2 size smaller. Maybe because I wear a wide size, my foot slides forward and then the shoe is too long.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 14, 2011

B. T

from Little Rock, Arkansas

These are great shoes. I needed comfortable pumps that I could walk and stand in for long periods of time. The leather has a nice grain. It looks much more expensive than shoes twice as much. How can you go wrong with classic pumps?

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 10, 2011

Robin

from raleigh

This shoe, like some else mentioned, is a bit wider in the heel. But not why I write. This shoe is incredibly flattering on your foot. I'm thinking of getting them in another color just because of it.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 31, 2011

Annamarie B

from Chattanooga, TN

Too loose in the heel, kept falling out of shoe I am a size 5 and they felt like a 6 adjustable as the heel was too short for the platform in the front.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 15, 2011

Anonymous

from mid-atlantic

This is a lovely shoe, very nice looking and chic. I only wish I'd been quick enough to get it in wide width, which would've made it absolutely perfect. I wish more shoe manufacturers would offer wide options since it seems they are super popular and so much more comfy than regular widths.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 14, 2011

Jen

from Sunny Cal

Really cute shoe! I ordered a 9.5 based on the reviews, but need to return it for a 10. Can't wait to get the correct size, because they look so cute on!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 7, 2011

Anonymous

 

Beautiful and comfortable shoe! Felt about a half size too big (if I wear nylons with) or just right without. The platform gives me more padding for the footbed area that I need. I decided on these after trying a lot of different similar styled heels. Even more comfortable than the 'higher priced' ones.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 24, 2011

Anonymous

from Waterford, Conn.

Nice shoe - nice fit. Wore them to wedding and was very comfortable all day. Love Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

2 people found this review helpful  

August 18, 2011

Pam B

from Bossier City, Louisiana

These are the most comfortable shoes. They look good on my feet and I get a lot of compliments. I think I made a very good choice and would recommend this purchase. Finally a navy blue to be proud to wear. Thanks!

Brands I'd also recommend: Kelly and Kate, Me Too, too many others

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 9, 2011

Emily J

from Seattle, WA

This is a fantastic shoe, and is actually even cuter than it appears in the photo. Also, the color is much more of a nude color than pink. The lines of the shoe are beautiful and the tone really elongates my legs. They are pretty comfy for this type of shoe. I think this will be a very versatile shoe as it looks appropriate for both work and dressing up for special events.

Brands I'd also recommend: Steve Madden, Jessica Simpson

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

July 31, 2011

Anonymous

from Los Angeles, CA

I love these shoes! They are nice, basic dress shoes that don't torture your feet, but look great. Not as good as tennis shoes for a lot of walking around on pavement and such, but not bad - if you like to wear dress shoes, I think these are as good as it gets! I don't wear shoes with heels above 2.5" that much as they are not comfortable for me, but got these in all the colors! Hopefully, Nine West continues this trend and makes dress shoes more foot-friendly like this (i.e.,rounded toebox, lower "effective heels" - the slight platform makes it look like a higher one but feel like a lower one, more padding in the footbed, etc.). I ordered my true size and it worked for me. I've worn them a few times and if they stretch out more, I may need to add heel grips or -as an alternative - put more padding under the toe area liner later on to keep my heel from slipping, but I'm happy to deal with that for a leather shoe at this price that's designed so well.

Brands I'd also recommend: Naturalizer

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

May 6, 2011

Hisani W

from Antioch CA

I really enjoy these shoes, they are comfortable and look really nice, especially for the price. I needed a blue shoes for my Usher uniform suit for Church and was in a crunch to find some quick. So I used Zappos as usual and was lucky to get the right color blue for my blue suit. Thanks Zappos! You have once again been great! Hisani

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 17, 2011

Anonymous

from N. CA.

I am surprised by the quality of these shoes, I rarely buy this brand preferring Cole Haan, Weitzman or other higher end brands. These are an excellent value. I will note that the finish (a very slight iridescent or metallic look, very subtle but beautiful) had a few flaws but since the color of the shoe is light, it was not very noticeable. They are very comfortable and easy to walk in. I added a heel grip as I always do with platforms - since a platform is not flexible it causes your heel to slip out when you take a step, a heel grip always resolves the issue for me. I found these true to size and width. Overall, a pleasant surprise to find such a good quality shoe for this price. And as always, Zappos is great - the best online retailer around without a doubt!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 6, 2011

Janet

from Dighton

This is a truly classy pump. I have narrow feet and had bunion surgery on my left foot in August leaving it looking beautiful but slightly larger than my right. So far, these are the only platform pumps that are comfortable. As mentioned, by other reviewers they slip in the heel, but for me it is only the right one so a heel pad should take care of it. I ordered my regular size.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 5, 2011

Robin

from New Jersey

Absolutely gorgeous shoe! A true classic! Ran slightly on the looser side but I just put in an insole and good to go. Truly a staple in your shoe wardrobe with a high but not crazy heel. Wonderful, wonderful shoe!

Brands I'd also recommend: Bandolino!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 11, 2011

Maria K

from Clovis, NM and Tampa, FL

Like other reviewers, I noticed a slight gap in the heel. However, it's nothing that an adhesive heel pad in the back wouldn't fix if you were to find it troublesome. I don't need it at all! This pair of heels are, without exaggeration, the most comfortable pair of heels I've owned. Given that I usually prefer very comfy, supportive brands like Merrell, Born, etc.--that's really saying something because these shoes don't have a lot of "cushion," per se. Instead, the slight platform offsets most of the troublesome angle of the heels. I've never had heels this high be so comfortable! The shape is flattering and versatile; just enough pointy-toe for going out, and just enough rounding for work. I've been walking around in them all day and my feet feel fantastic! These are the perfect, basic, black pump!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

March 25, 2012

Anonymous

from Rochester, NY

I absolutely love these shoes! They have to be the most comfortable shoes that I have ever worn. I usually wear a 7, but wore a 6½ in this style which seems to be common for NW. I have black patent, black leather and navy leather, and wish that I had more! The reason for the four, not five stars is that the inside lining along the pinky toes, and seam came apart on all three pairs. I just cut it off, but some of the material still sneaks out on the outside by the toes. I think someone else commented on that. I still love and recommend these beautiful pumps.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

February 21, 2012

Anonymous

 

Beautiful heel hight and cushioned insole. Very comfy, until I took a step and almost fell over when my heels popped out! Runs quite large. Back they go. Also I ordered wide because other pumps from 9 west felt very narrow. The wide felt fine on my average width foot.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

January 7, 2012

Debra G

from Ravenel, SC

I loved these shoes unfotunately they hurt across the toe box. Also I wera a size 10 and they ran about a half size too big. So I am going to order in a different size.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 30, 2011

Anonymous

from Florida

Handsome and high in black, but huge on me (I'm a solid 8, and am exchanging them for a 7.5, we'll see if that's enough). This was not "just a little large"; this was "can't take a step without leaving a shoe behind!" I'm thinking really poor quality control on their sizing. The leather is very pretty and a nice alternative to patent or snake, which I had also tried. The little platform is very hidden in the black tone, which is nice. They looked great on, so I'm hoping the smaller size actually works. Seven pairs of shoes, and no knockout winner.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt wider than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

August 18, 2011

Anonymous

from Grand Forks, ND

he Taupe shoe is not pinkish like the photo shows. It is a nice neutral beige color. Really nice. I like that the heel is high, but not too high. After buying five pairs of neutral color, I finally found one that I will keep.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

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10. Be Humble