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New Balance MW812 Hook-and-Loop Reviews

120 reviews
total

Overall Rating:

44%Rated 5 stars

12%Rated 4 stars

8%Rated 3 stars

12%Rated 2 stars

24%Rated 1 stars

Customer Fit Survey:

87% "Felt true to size"

90% "Felt true to width"

53% "Excellent arch support"

Additional 100 MW812 Hook-and-Loop New Balance Reviews

1 2 3 4 5

 

April 15, 2015

Anonymous

from Richmond, KY

Diabetic and two bad knees. Found this shoe to best serve my needs. This pair replaces worn out pair.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

April 8, 2015

Kim S

from York, PA

I bought these for my 82 year old father after he had a total knee replacement and went to rehab after his surgery. He needed a high quality, comfortable and easy to put on pair of shoes. These met all of the necessary requirements. I also ordered the Brooks Addiction Walker V-Strap shoes at the same time to see which were better and these were superior from every aspect.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 28, 2015

Bob D

from Staten Island, New York

I love these sneakers. I wear then every day as my main walking shoe. I love that I don't have to tie them. I have feet that are pretty flat and these sneakers give me the support I need.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 25, 2015

Frank V

from Broken Arrow, OK

I bought this shoe at the New Balance store in Tulsa OK. They did not have it in stock so they ordered it. Actually bought 2 pairs white and bone. When I received them and tried one on I noticed first that the heel was very narrow. Secondly when I tried to attach the Velcro strap it would not reach the hook part. The hook part of the Velcro is about an inch in length and at the end of the strap. Why wouldn't NB make the hook part longer? I wear a size 12 4E. Can't recommend this shoe to people with a wide foot.

Brands I'd also recommend: Propet. I recently ordered a pair from Zappo's and like them.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

March 9, 2015

Jennifer B

from Renton, WA

I ordered these shoes for my 91 year old father. He says they are comfortable and he likes the way they look. I wish the Velcro straps were longer as it is a bit of a challenge for him to tug and align the male/female sections. The straps are narrow.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

February 22, 2015

John E

from Knoxville, Tennessee

I have used Zappos for many years and continue to be thoroughly satisfied with their selection, pricing, accuracy and speed. I have also purchased quite a few New Balance shoes for well over a decade. I wear an ankle brace and so have ordered sizes larger than my regular shoe size. I ordered this last pair of 812 sneakers an additional half size larger since the Velcro sdidn't extend the end of the strap, making the shoes difficult for me to put on. But my new larger sized sneakers are almost impossible for me to close the strap. Even the sides of the shoe won't come close enough to the middle tongue for complete closure. Very disappointing and frustrating because I've never had a pair of New Balance shoes so far from their stated sizing (even when it's one half size larger then the ones they were replacing. I was overconfident and had already thrown away the boxes since my apartment has little storage space.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a full size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

January 29, 2015

Anonymous

from Tennessee

It looks good but has a couple of problems. First, the Velcro isn't grabby enough. Sometimes I have to press hard to get the straps to stay put. Second, the straps are not long enough. The comfort is OK. I won't buy this shoe again!

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

January 28, 2015

Dadswyt

from Highland Hts Ohio

I had previously owned a lace pair of these shoes and I thought I would try a pair with the Hook & Loop. I have walked about 50 miles in these shoes and find them comfortable, secure on my feet and required no break in. The additional benefit of these shoes is many people have complimented me on the look of the shoe. As usual service at Zappos was and is outstanding.

Brands I'd also recommend: New Balance Winslow

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 1, 2015

Anonymous

 

I liked the closures. It is very difficult to find adult shoes that have velcro closures. I also like that they are available in white and black as well as beige.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 8, 2014

Ronald G

from Florida

This is my 3rd pair of these shoes...very happy with them. I like to quick on/off capability of the hook and loop design. Shoes very comfortable.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 28, 2014

Anonymous

 

Got 2 pairs for my dad. This is the only shoe he feels comfortable with and wears them all day every day for years. He is 75 years old and very active and needs absolute comfort. This is the one and only for him and will not even try anything else anymore.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 22, 2014

Anonymous

from NYC

Had to return. Wanted to replace an old pair of New Balance walking shoes. But the new version does not have enough Velcro; could not attach the strap! Old shoes had more than twice as much Velcro.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 22, 2014

Anonymous

from NYC

Had to return. Wanted to replace an old pair of New Balance walking shoes. But the current version does not have enough Velcro; could not attach strap! And I have a normal shape foot. Old pair has a lot more Velcro. Very disappointed!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 20, 2014

Henry P

from Dallas

These shoes were much smaller than my foot even though they were marked 13EE and I have been wearing 13EE for decades. I could not even get the velcro straps to close!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

September 19, 2014

Lynne K

from Michigan

My dad is 87 and needs comfortable shoes that are easy to put on each day. The New Balance shoe was the charm. He has worn Sass and found these to be comparable. He is so thrilled about his new black shoes, he wants them in white.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

 

September 19, 2014

Anonymous

 

The shoe fit well, but the Velcro straps were too short to fasten with a high arch. My husband has a very wide foot with a high arch and these otherwise would have worked.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 8, 2014

Roy L

 

The 812 is a cheapened version of the 811, which I've bought for years. The straps are too short. My guess is the length of these straps are the same regardless of shoe size. You let me down New Balance.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 2, 2014

Anonymous

 

I bought these shoes for my father because I thought they would be easy to put on and fit securely so he won't trip when he walks. We bought the extra wide size, and the width is fine. The problem is the Velcro straps. They are too short to cover the width of the shoe. The short straps make the shoe fit insecurely. We are exchanging this pair for the lace-up option.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 13, 2014

Anonymous

from Upstate New York

I purchased these shoes to slip on for yard work, get the paper, etc. Specifically purchased the Velcro model so that it was easy to put on. I fasten the straps for longer chores but just leave them hanging to get the paper, etc. I have a narrow foot and NB has a decent selection plus these are made in the USA. Great shoe, I would recommend to anyone. Of course they might be a bit dorky being Velcro but they function as desired.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 10, 2014

Anonymous

from Albany NY

Not enough Velcro and strap is shorter...could not close shoe. I had the 811 NB and it fit perfectly. Very hard to find shoes 16 4E. Would be helpful if you stocked more, especially with Velcro closings.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

 

June 30, 2014

Chris m

from United States

All of my other shoes have been medium width. These had to be returned to get the wide size. Why has New Balance not done anything about this?

Brands I'd also recommend: red wing

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

June 16, 2014

Bob S

from Flint, Mi

Comfortable shoes are hard to find. Wide feet, 4E, Morton's neuroma, and bunion all contribute to the issue of comfort. These shoes did the trick and could wear them all day. Liked them so well, got right back online and ordered a black pair.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 8, 2014

Gary M

from Dallas, Texas

Overall, I am very pleased with the MW812 shoes. With diabetic neuropathy in my feet the extra details give added comfort and support. The only negative is that the straps seems to be a little shorter than the straps on the MW575 shoes, which are very similar in style and have held up well since I bought them over five years ago from Zappos.

Brands I'd also recommend: Deer Stags

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

June 7, 2014

Anonymous

from Temecula, CA

I have had several pairs of these. But New Balance shorten the hook-and-loop straps. Now I can NOT fasten the straps at all. Now I am looking for a different manufacture!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

 

May 24, 2014

Anonymous

 

Great shoe for older or younger man. Good true fit and well made. Will buy another pair in another color.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

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