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Cuisinart PRC-12 Classic 12-Cup Percolator Reviews

15 reviews
total

10 are "Favorable"

Most Helpful Favorable Review

Posted 1/24/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

Love this percolator! It gives the coffee a great flavor! The only thing we dislike about it is the plastic knob on top. We are on our third percolator because the knob breaks after using every day for a year. I wish they would use a glass knob instead. Still love it though!

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5 are "Critical"

Most Helpful Critical Review

Posted 11/8/11
Overall Rated:1 stars!
Comfort Rated:1 stars!
Style Rated:2 stars!

Well here is an update to my original review: Three weeks into my new percolator it just quit working, something electrical. Zappos was awesome at sending me a replacement ASAP, the replacement one was even worse. It percolated out of the pour spout when the coffee was almost done and when it was at its hottest. Very dangerous as it blew coffee all over the counter and walls. I tried using only 10 cups on the next brew. It did help but I didn't pay to only use part of the machine to avoid injury to myself and my kitchen. Zappos was once again awesome at resolving this problem and refunded my money which, due to their excellent customer service, I re-ordered another brand of coffee maker with them. Zappos was much better at helping me with this problem than the Cuisinart company which I had to contact 3 times about these issues and they didn't seem to concerned. I will do business with Zappos again, but not Cuisinart!!!

Additional -5 PRC-12 Classic 12-Cup Percolator Cuisinart Reviews

Zappos Family Core Value:

10. Be Humble