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VOLATILE Selena Reviews

29 reviews
total

Overall Rating:

29%Rated 5 stars

50%Rated 4 stars

4%Rated 3 stars

4%Rated 2 stars

13%Rated 1 stars

Customer Fit Survey:

75% "Felt true to size"

84% "Felt true to width"

69% "Moderate arch support"

25 are "Favorable"

Most Helpful Favorable Review

Posted 3/8/12
Overall Rated:5 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

I really liked the look of these boots, but unfortunately I will have to return them. My instep is way too high apparently because I can not come close to getting my foot into the boot. I ordered a half size larger and I don't think that going a full size larger will help since I could only get my toes in. Wish they had a zipper, that would certainly help those of us with high arches. I can only comment on the look of the boot, which I did like.

vs

4 are "Critical"

Most Helpful Critical Review

Posted 11/4/10
Overall Rated:2 stars!
Comfort Rated:5 stars!
Style Rated:5 stars!

Love these boots, but one of my heels broke off after only wearing them once. Not very sturdy! Taking them to be repaired.

Additional 9 Selena VOLATILE Reviews

1

2 people found this review helpful  

November 10, 2011

Lindsay E

from Minot AFB, North Dakota

Very comfortable and stylish. I didn't want to take them off once I put them on. They look even cuter in person. This is definetly a must-have for any wardrobe!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 31, 2010

Anonymous

 

Nice boot for jeans. I wear a 7.5 to an 8 and wished this was an 8. Could have been okay with nylons, but like to wear a thin sock comfortably with my boots. If you're a true 7.5, it should be fine.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 28, 2010

Anonymous

from Arroyo Grande, CA

These boots rock! The fit is true to word, and am having no difficulty with putting them on or off. And I can't say enough about the comfort! Shipping was extra speedy - awesome job.

Brands I'd also recommend: If you like them, try them!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 7, 2010

Anonymous

from NJ

Ordered these boots last night in taupe, received them by noon today. These boots are beautiful. They are actually a present for my daughter who loves boots! We basically wear the same size shoe - and I tried them on because so many people said they are hard to get on - but I had no problem. And they look great! I like them so much, I'm thinking of getting myself a pair.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 20, 2010

Gayle

from Seattle

Great news...I finally got these boots on! The trick: Stick your leg up in the air! Flex your foot and pull the boot from the top front under your knee. It worked for me finally. Loved these boots so I was bummed they wouldn't go on, but I found the trick...happy now!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 3, 2010

Jennifer m

from fayetteville, nc

I ordered this boot in taupe and this is a sexy boot! When I buy boots in the store, I get an 8 which is a half size bigger than my shoe size and these are true to size. Love the color, look, and feel. Yeah, Zappos!

Brands I'd also recommend: BCBGeneration

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 4, 2011

Anonymous

from Los Angeles

Boots are very nice looking and I receive compliments about them. However, the sole is very thin, with no padding, so the ball of my foot did start to ache. I did have to buy insoles/ball of foot gel inserts to make them a little more comfortable. Also, rubber part of the heel came loose and fell off the second time I wore them.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

November 15, 2011

Anonymous

 

These are awesome boots. A bit tricky to get on at first, but very comfortable and perfect fit for me which is hard since most boots don't fit my calves.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 18, 2011

Anonymous

from Omaha, NE

I love the look of these boots! Sexy without being too much. I did have some trouble getting them on, kind of had to work on it a bit, but nothing that will keep me from wearing them!

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 6, 2010

Stella

from Los Angeles

Just ordered the Selena in the both brown and taupe color considering they were on sale and considerably cheaper than what I usually spend on boots. Please note that the boots are made of faux leather. I was expecting to have trouble putting them on as previous reviews have noted, but seriously, I did not have any problems and I tried them on with bare feet! Anyhow, the boots look great on. There isn't too much padding in the footbed so I will be using gel inserts with these boots. They felt true to size. I ordered another brown pair as the one I received had some manufacturing defects (e.g., glue around bottom edges and a bit misshapen toe). Frankly, I don't know how long these boots will last, but they are definitely keepers based on their great looks and price point! Thanks Zappos for surprising me and sending these to me overnight!

Brands I'd also recommend: Sudini, Born, Sofft, Aerosoles

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

December 1, 2010

Anonymous

from St. Louis, MO

Like many of the other reviewers, I also had quite a problem getting these boots on and off. I actually ordered them from another shoe site and found that the pair I ordered in my normal size was near impossible to get on my feet. After way too much effort, I finally got the right one on but never did get the left one on! Sadly, I knew I had to send them back. I just ordered them again from Zappos, this time a size bigger. Hopefully they fit because they are exactly the boot I've been looking for! Good quality, nice price and great style!

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

2 people found this review helpful  

October 19, 2010

Girl

 

My right boot was way tighter than the left. I can hardly put it on. The left one is fine. I am going to exchange them for a different pair. Other than that they are worth the price.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt narrower than marked

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 5, 2010

Allison N

from Decatur, GA

I have extremely narrow calves (I have skinny little bird legs) and found that these boots were much too wide around my legs so I returned them. It looked like I was standing in buckets. However, the style of the boot was cute and for the price, I was impressed that it was actually leather. I would have loved them if they were narrower - but if you have a wider calf these would look good on you.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

October 2, 2010

Ana B

from Miami

They are beautiful but not so easy to put... the liner gets stuck when trying to put them on. Maybe because of this they run half size smaller.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 29, 2010

Elaine B

from Santa Barbara, CA

These boots are very good quality for the price, fit well, and are very comfortable . My only criticism is that they are VERY difficult to get on, and I almost gave up when I first tried them on. I hope they will get easier to slip into after a few wearings.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

2 people found this review helpful  

September 23, 2010

Anonymous

from Gilroy, CA

I did an intensive search for a new pair of black boots and this pair fits the bill. Style, comfort, casual, chic, or dressy. There are 2 buckle straps that you can take off or rearrange. The boot height is perfect for skirts, jeans or leggings. I will put gel inserts in them for a little more cush, but other than that they\'re perfect!

Brands I'd also recommend: Matisse, Mia, Nine West

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

August 25, 2010

Anonymous

from New York

These boots are fabulous! I got them in gray and the leather is very nice and soft. I couldn't believe the quality for the fact that these are reasonably priced. These are a steal, I'm going to get them in the Taupe as well. They are also true to size, I am a 7 1/2 in heels and these fit perfect, I highly recommend these. One thing to watch out for, if you're short I would maybe tell you to hold off because I'm 5'7 and they literally touch the bottom of my knee...just something to consider.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 6, 2010

K L

from San Diego, California

I love these boots! I never wore boots before, this is the first time ever and I have to say they are comfortable to walk in. I received many compliments especially from my boyfriend, he thinks it look sexy. I would have given these boots five stars they it was easier to put on and take off. But I just need to break into them.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 4, 2010

Beth

from Boston, MA

Love these boots, but one of my heels broke off after only wearing them once. Not very sturdy! Taking them to be repaired.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 20, 2010

Anonymous

from Atlanta, GA

I loved the style of the boots and thought the quality was pretty good for the price point. There was one major problem though: I could barely get them on and back off! I have a very small foot (5), and I ordered these a half size larger than my normal size because 5.5 was the smallest they sold. Even with a small foot and a boot a half size larger than my true size, I had major problems getting it on. The issue is that the shaft is fairly narrow and there's no zipper at all. So once you get your foot near the bottom to the point where you have to get your heel past the ankle part of the boot, you get stuck. After working up a sweat to try to get my foot in, I finally had success...then it took me 5 full minutes to try to get them off. Sorry, but this is far more work and discomfort than I want for a boot that I'd like to wear often.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 19, 2010

Gayle

from Seattle

Cute, but no dice. Can't get them on, no matter how many ways I tried! Correct size, and I tried super slippery stockings, to no avail. Sending them back...dang!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt narrower than marked

 

Runs Narrow

Runs Wide

 

September 12, 2012

Denee

 

I haven't worn them yet, but tried them on. They are really cute and I had no difficulty getting them on like some of these reviewers did. I have pretty muscular calves and small feet, so I was pleasantly surprised they fit so well. Faux leather is borderline, but I've been searching for a good pair of gray boots and I think these will fit the bill! I usually wear a 6 but ordered a 6.5, which was a good decision, they will fit fine with normal socks.

Overall Rated:4 stars!

Comfort Rated:4 stars!

Style Rated:4 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

January 17, 2013

Jennifer M

from Tupelo, MS

These boots are very sexy, but oh so uncomfortable if you wear them for a couple of hours. I even bought the gel padding but they still put a lot of pressure on the balls of my feet. I wore them for a night out in Vegas and thought I was going to die! Painful!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

September 26, 2012

Anonymous

 

The second day that I wore these boots, the heel fell off. I loved the way the boots looked. They weren't the most comfortable things in the world, but they weren't so bad. The heel thing, however, was a big issue. Thank goodness for the amazing Zappos! I emailed the customer service department hoping that I could get a partial refund since the boots weren't technically in the condition they arrived in anymore, but Zappos beyond exceeded my expectations and not only refunded me for the boots, but gave me a voucher and upgraded me to VIP status. Way to go Zappos, for having the best customer service ever!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble