holiday-shipping

Steve Madden Troopa Reviews

416 reviews
total

Overall Rating:

36%Rated 5 stars

0%Rated 4 stars

16%Rated 3 stars

28%Rated 2 stars

20%Rated 1 stars

Customer Fit Survey:

77% "Felt true to size"

86% "Felt true to width"

69% "Moderate arch support"

Additional 271 Troopa Steve Madden Reviews

1 ... 4 5 6 7 8 ... 16

1 person found this review helpful  

December 9, 2010

Anonymous

from Denver, Colorado

This is a super cute boot and it's even better in person. It's really comfortable and the leather is fairly nice. As some other reviewers mentioned, these boots don't offer much padding/arch support. I walk a fair amount in the city, so I'm considering buying some inserts for them. I am a bit disappointed, however, because after two days of wearing them, the bottom part of the rubber heel just fell off! I'm taking them to get repaired, but it still irks me that I paid so much for a pair of shoes that fell apart after 2 wears! That's just not cool. That sort of workmanship is more on par with a store in the mall or a bigger retail chain store, not with a pair of shoes that cost me this much! In the future, I will think twice about buying Steve Madden boots and will just spring for a pair Frye's or Cole Haan, as they don't require repair bills after 2 wears and will last (almost) forever.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 15, 2010

Julie H

from United States

The heel is highly slick and slippery, and very scary to walk in. I could not walk with a confident stride in these; I was too afraid of slipping! I tried them on in my house, took a step, and almost did the splits on my carpet. Plus, one of the heels was glued on crooked, so the quality was very off. I sent these back after trying them on for 5 minutes. If you want a solid combat boot you can have a comfortable, confident walk in, I highly recommend Two Lips Liberty.

Brands I'd also recommend: two lips

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 3, 2010

Carita Z

from Minnesota

Where I live, these could not possibly be worn in the winter, because the bottom is as smooth as the ice you would be slipping on. So disappointing! But I have to echo the many previous reviews who said this boot is adorable. It's fabulously cute and comfortable (but there is no arch support). I have small ankles and calves and narrow feet and these fit perfectly. I would love to find these same boots that could withstand ice!

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

August 23, 2010

Maya Z

from NYC

My foot is between a 7.5 and 8. I ordered it in a 7.5 and it fit length-wise, but was way too tight at the toe-bone area. They looked good and they weren't too heavy. I would get the larger size if I didn't know that they would be too long for my foot.

Overall Rated:3 stars!

Comfort Rated:3 stars!

Style Rated:3 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

June 30, 2012

Taylor

 

Seriously the best boots, but the soles of the shoes are horrid! Like many others have said, my soles came apart and after that it just went downhill. I absolutely love the style of the boot and received many compliments while wearing them, but I wish the bottoms were a bit more sturdy.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

May 7, 2012

Anonymous

 

These boots just looked shabby coming out of the box. I was looking for a casual boot, however these just looked like they were low quality so I returned these. The material seemed very cheap too. They were a bit on the small side as well.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size smaller than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 30, 2012

Shahrazad P

from Indianapolis, Indiana

I have been looking for a combat boot for a while. I came across the Troopa by Steve Madden, so disappointed with this boot. It looks fake and as if where made of plastic. It cost me a lot and should be made of a better quality, but its not. I love boots and have many styles, I wear them with skinny jeans and tights. I'm a student and I don't have much money, so spending this amount was a big deal for me. I will be returning them for a refund and wait to purchase a better boot, that does not look as if it was made from cheap materials. I might spend a little more, but my experience with more expensive shoes is that they tend to last longer. I have a pair of Frye boot I received as a gift 5 years ago and I still get compliments, they have held up nicely too.

Brands I'd also recommend: Frye, All Saints

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt narrower than marked

 

Runs Narrow

Runs Wide

1 person found this review helpful  

January 18, 2012

Anonymous

from Abilene, Texas

Cute boots and the Cognac Leather looks just like the picture, but the zipper on one of the boots keeps opening itself at the bottom. Wore once and had to fix the zipper 4 times. Returning them.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

No arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

December 5, 2011

Anonymous

 

I bought these for my wife and she loved them.The style was perfect and they fit perfectly. However the soles split in the forefoot of both boots after about 3 months. I can not recommend these boots.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 25, 2011

Niki

from Pasadena, CA

Love the boots! However, the sole of both boots cracked across the bottom and aren't repairable. This has never happened to me before with any other shoes. It must be a quality defect. It shouldn't happen at this price point. Will make me think twice about purchasing this brand in the future.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

February 22, 2011

Steve S

 

I would love these boots if they weren't crafted so poorly. Aesthetically, they are awesome. Unfortunately, they are very poorly made and have begun to fall apart. I would recommend getting them immediately resoled. Some of the stitching is also pulling out, and the leather is scuffing. Great look, poor craftsmanship.

Overall Rated:2 stars!

Comfort Rated:2 stars!

Style Rated:2 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 28, 2011

Anonymous

 

My daughter had owned these boots for less than a year and they have held up very poorly. They look very worn and the soles have cracked. Seems to me boots that cost this much should last more than a year.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

1 person found this review helpful  

October 28, 2011

Morgan N

 

This boot is very low-quality. I had it for less than 6 months before the sole split in half. I liked the style of it a lot and was really disappointed. (I bought directly from Steve Madden, not Zappos, so unfortunately I wasn't able to return them.) I would highly suggest putting a little more money into something that would last years rather than months!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

October 17, 2011

Anonymous

from Boston, MA

I didn't actually believe the reviews about poor quality... thinking that I could beat the odds, I ordered these boots. Fresh out of the box, the zippers went down only halfway before getting stuck. I am NOT keeping a pair of new boots with sticky zippers. Yes, they are cute, but not for the price.

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

1 person found this review helpful  

February 3, 2011

Anonymous

from Takoma Park, Maryland

Cute boot, but not at all durable. Lasted 2 months before too beat up to continue wearing. Not worth the price!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

1 person found this review helpful  

November 28, 2010

Naomi S

from Seattle, WA

These boots were awesome when I first got them. Then I wore them for 3 days and the sole cracked completely across. 3 days! Also the soles are made of a weird material that when you walk on sidewalks that have any bit of gravel or rocks or debris, they get stuck to the soles so you have to pick them out so as not to slip/scratch wood floors!

Overall Rated:1 stars!

Comfort Rated:1 stars!

Style Rated:1 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 12, 2014

Anonymous

 

I've had these boots for 2 1/2 years now- I just replaced the insoles and am getting the soles redone at a cobbler. I did have to break them in after having to go a half size down due to being between sizes, but they stretched out just fine and are so comfortable. The boots are incredibly durable and well made!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt a half size larger than marked

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 7, 2014

Rachel

from Oregon

These are great boots! Steve Madden is a genius. I thought I ordered a size 5, but got a 5.5 instead...I didn't realize it until I had worn it several times, and it's not too big, so I just kept it. Love the color.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

December 6, 2014

Anonymous

from San José, Costa Rica

It was exactly what I was looking for! Right on time! Extra comfortable. Excellent leather, pretty soft, total accuracy of sizes!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Felt true to width

 

Runs Narrow

Runs Wide

 

November 12, 2014

Anonymous

 

I have these shoes in brown and loved them so much I bought them in black! Super comfortable and very durable (3+ years with the brown shoes and they are still doing great). I haven't noticed any of the cracking mentioned in other reviews. There is a bit of wearing on the soles of my older shoes, but it doesn't affect their comfort in any way. My only complaint is that they take a while to break in. But I guess that's the price of real leather. Great shoes! I wear them all the time!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

November 4, 2014

Anonymous

from San Diego, CA

I loved these boots as soon as I took them out of the box. I had previously ordered a similar style in a different brand and they were way too stiff, but these are comfortable and far more flexible. They aren't cushy, orthopedic boots by any means, but definitely comfortable for walking around.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 30, 2014

Julia

from New York

These are my favorite boots of all time! They look great. They feel great, and they're awesome!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

October 25, 2014

Grace L

from Kansas City

If I could rate these boots higher than 5 stars, I would! I bought two new pairs of boots from Zappos and while I love them both, these have definitely gotten a lot more wear so far. They're cute to boot and comfortable once you break 'em in. At first they were a little stiff and felt smaller than a 7, but after wearing them a few times they felt perfect! Thanks Zappos!

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

 

October 20, 2014

Anonymous

from Tarpon Springs, Florida

I love the boots; I love Zappos and have for years! I'll love you for years to come, I'm sure.

Brands I'd also recommend: Roxy

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Excellent arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

 

August 25, 2014

Sabrina

from Louisville

These are my favorite shoes that I own. I've had them for more than a year now and they survived last year's winter. They still look like they're in almost new condition and I've worn them quite a bit over the year. I would definitely buy another pair once these finally do wear out.

Overall Rated:5 stars!

Comfort Rated:5 stars!

Style Rated:5 stars!

 

Was this review helpful? Yes

Fit Rating

Felt true to size

 

Runs Small

Runs Large

Moderate arch support

 

Poor Support

Great Support

Felt true to width

 

Runs Narrow

Runs Wide

Zappos Family Core Value:

10. Be Humble